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2019 consumer dealer award
View 4 awards
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(843 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Miracle Toyota of North Augusta from DealerRater.

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Miss Brenda Stroman

This young lady Natalie had such a very beautiful spirit kind hearted vey patient because she didn’t know whether I was going to purchase a car are not because I want to drive two vehicle she didn’t question me about it because we just had very debacle experience into walking the Toyota place and feel the love I really appreciate it it wasn’t just Natalie it was every one of you but Nella was just amazing❤️

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Toyota Camry

I have been a loyal customer for 9yrs and throughout the years Bob Richards Toyota has been loyal to me. Great customer service and my service is always satisfaction guaranteed.Thank you Bob Richards Toyota for all you do🙂

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Loving new Highlander

Quentin was great. I took the car for the afternoon. Came back and made the purchase same day (after having driven no less than 10 different makes/models of vehicles over the last 3 months)! Happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love Our Service Advisor

David provides very cordial, informative and prompt service, including giving me a call back and arranging convenient scheduling for regular service on my new Prius. Long time service customer and second Prius purchased from Bob Richards and very happy with this team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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90 mile service appt

The customer service reps are always above reproach. They give service with a smile. The price is often what you like but that’s the price of owning a hybrid. The facility normally has snacks which is something that I missed considering the amount of time that I spent at the facility for the service nor did I receive my complimentary wash. Otherwise everything was great as always

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Absolutely the best

I can't say enough good things about Bob Richards Toyota. The customer service is exceptional, and their teams always go out of their way to take care of me. Just Fantastic in everyway.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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People listens and explains well about the service

I find Bob Richards Toyota a convenient car buying place for me because of its proximity to my residence. Toyota is known for its product quality and I did buy Corolla from them and I am still driving it with no major problem .Friendly people and explains well about the parts and services and pricing whenever I come for maintenance services. . People are polite and the facility is clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Awesome dealer

Awesome staff. Easy way to buy. Great dealer. You need a toyota this is the dealer sales man professional and really took care of me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2021 Toyota Corolla

Great customer service!! If you need a car, see James Wolfe. He helped me get the best deal that I could and it was exactly what I was trying to pay.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Customer Service

We have purchased 4 vehicles from Bob Richards Toyota. We are receive each time respect and excellent customer service. All service work on each vehicle is performed there. We have been trading with Bob Richards Toyota for over ten years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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