Reviews
Excellent service.
Excellent service. The whole team was helpful, knowledgeable and completed the work on time. The purchase at end of lease was fair, and having the option to have the car factory certified with extended warranty really help make the right decision.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please don't hesitate to reach out if there's anything additional we can do for you.
An excellent experience with an excellent service
An excellent experience with an excellent service advisor. Kathryn sees to it that our car is well taken care of and treats us like VIPS. Liked the video at the end. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!
Fast, accurate service at a reasonable price!
Fast, accurate service at a reasonable price! This service department is a cut above the rest. Treated like a VIP, my service rep, Jose, kept me informed with videos of my car and what needed doing. Reasonable price too. I will keep going back to Auto Nation Honda, Costa Mesa in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Derrick Tran #3594: Is an excellent service advisor,
Derrick Tran #3594: Is an excellent service advisor, very personable and efficient, quick to explain customer questions. The service department delivered as stated, with no time constraints.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Bought a used Audi A-5 convertible in June 2022, by July
Bought a used Audi A-5 convertible in June 2022, by July AC went out, under 90 day warranty. Repair took four days, understandably. Air conditioning is working great. My concern and reason for not giving a four star rating is in regard to my concerns on how my car was used: why was the passenger seat back set back, as if someone was sitting in the seat and the floor of the front passenger side was littered with leaves and dirt. I had just had the car detailed 4 days prior and I was the only person in that car, no passenger(s). The gas was at 1/4 a tank ,car read 105 miles to empty as I pulled into auto nation to drop off for repair, when I picked up the car it read 20 miles until empty. I regrettably didn’t check car mileage immediately upon exiting the lot when I picked up the car. However, a fourth of a tank of gasoline on a Audi A-5 convertible, that was more then running the car for compressor install. I sent a note / text to our service writer three days ago and have not heard back.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
They are great!
They are great! smooth experiance no problems, amazing. Hazem the salesman was outstanding..very helpfull and knowlegable. Would recomend to anyone looking for a great dealership. Simply put, outstanding dealership! Thank You Costa Mesa Autonation Honda for a great experiance!! I am a very happy camper!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi David, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Out of the 3 Honda in the area I have visited, they are
Out of the 3 Honda in the area I have visited, they are the best one. They are on top of things and they wash your car :D
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Sarah, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Eladio is always helpful and mycar is ready to go on
Eladio is always helpful and mycar is ready to go on time. Love this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!
Prices are higher then Freeway Honda.
Prices are higher then Freeway Honda. You guys were able to match them . Great service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!
The Service department is amazing and they are very
The Service department is amazing and they are very honest and upfront. Especially all the staff is amazing and AUTONATION'S ARE THE BEST, let's MAKE A NEW JOURNEY WITH AUTONATION AND BE A PART OF IT. They won't disappoint you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear you had such a positive experience with us, Samyak! If you need more help, our team is available to talk -- safe travels!

 
        