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Rhinelander Auto Group

(926 reviews)
Visit Rhinelander Auto Group
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed

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New (715) 804-4110 (715) 804-4110
Used (715) 804-4209 (715) 804-4209
Service (715) 804-4160 (715) 804-4160

Inventory

See all 306 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2011.
I'm Dan Towne owner of Rhinelander Auto Group. In my 15+ years in this business I've heard one thing over and over again from customers. "The most unpleasant part of buying a new vehicle is negotiating!" At Rhinelander Auto Group we want to relieve that unpleasantness and let you enjoy the purchase of your next vehicle. With that in mind we do things differently here.

Rhinelander Auto Group proudly serves Northern Wisconsin with a full line of General Motors vehicles from GMC, Chevrolet and Cadillac. From brand new Cadillacs to used pickups for the farm, we've got you covered!
To be so effective that we are able to be helpful to others

Service center

Phone number (715) 804-4160

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(926 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rhinelander Auto Group from DealerRater.

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Excellent visit.

Excellent visit. Had the parking brake serviced on my 2020 Chevy 2500 diesel. Also had dampener yoke replaced. Turns out that yoke was under warranty. Thanks to Joe for doing the research on that issue. Much appreciated. Very pleasant visit.

Excellent visit.

Excellent visit. Had the parking brake serviced on my 2020 Chevy 2500 diesel. Also had dampener yoke replaced. Turns out that yoke was under warranty. Thanks to Joe for doing the research on that issue. Much appreciated. Very pleasant visit.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great review! We’re glad everything went smoothly with the parking brake service and yoke replacement. Joe will be happy to hear your kind words—we’re always glad when we can help our customers take advantage of warranty coverage.

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The service manager and technician was able to resolve

The service manager and technician was able to resolve the problems quickly and were very helpful explaining what was done. Thank-you for the courtesy transportation so I could get lunch. I'll be back.

The service manager and technician was able to resolve

The service manager and technician was able to resolve the problems quickly and were very helpful explaining what was done. Thank-you for the courtesy transportation so I could get lunch. I'll be back.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re glad our service team could resolve the issue quickly and clearly explain the work that was done. We’re also happy the courtesy transportation made your visit more convenient.

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Very happy with all of the service and getting through

Very happy with all of the service and getting through all the paperwork and computer

Very happy with all of the service and getting through

Very happy with all of the service and getting through all the paperwork and computer

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback! Making the entire process smooth and easy is always our goal.

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Everyone made buying my first car a breeze!

Everyone made buying my first car a breeze! Professional and so helpful, I would definitely recommend getting a vehicle through them!

Everyone made buying my first car a breeze!

Everyone made buying my first car a breeze! Professional and so helpful, I would definitely recommend getting a vehicle through them!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Elly, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

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By far the best car buying experience I’ve ever had in my

By far the best car buying experience I’ve ever had in my life. Sales staff are non-commission, so they’re incentivized to actually get you into the best vehicle for you. It makes no difference to them if it’s a $100,000 car or a $3,000 one. They have a non negotiation policy, and when you check their prices, they actually do price things more than reasonably. They’re extremely low pressure, and you don’t have to sit there for hours and hours. I actually was in and out in about 1.5hrs with a CPO purchase and financing done in house. Honestly, there’s a very good reason this is the highest rated dealer in the area with repeat customers traveling hours to buy from them again. Do yourself a favor and purchase here. Hats off to my sales rep Braiden and his finance manager as well. Friendly, not pushy; good guys.

By far the best car buying experience I’ve ever had in my

By far the best car buying experience I’ve ever had in my life. Sales staff are non-commission, so they’re incentivized to actually get you into the best vehicle for you. It makes no difference to them if it’s a $100,000 car or a $3,000 one. They have a non negotiation policy, and when you check their prices, they actually do price things more than reasonably. They’re extremely low pressure, and you don’t have to sit there for hours and hours. I actually was in and out in about 1.5hrs with a CPO purchase and financing done in house. Honestly, there’s a very good reason this is the highest rated dealer in the area with repeat customers traveling hours to buy from them again. Do yourself a favor and purchase here. Hats off to my sales rep Braiden and his finance manager as well. Friendly, not pushy; good guys.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the incredible review! We’re honored to hear this was the best car-buying experience you’ve had. We’re glad Braiden and our finance team made the process quick, friendly, and pressure-free. We truly appreciate your support—enjoy your CPO vehicle!

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Came in for an oil change and tire rotation.

Came in for an oil change and tire rotation. Had a pleasant conversation with the customer service guy and we had some laughs. The work was done quickly and I was on my way…

Came in for an oil change and tire rotation.

Came in for an oil change and tire rotation. Had a pleasant conversation with the customer service guy and we had some laughs. The work was done quickly and I was on my way…

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the great review! We’re glad you had a pleasant visit and that the service was quick and easy. We appreciate your support!

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Prompt service.

Prompt service. Very clean environment. Love the complimentary popcorn and soda and slushy machine. Very friendly staff.

Prompt service.

Prompt service. Very clean environment. Love the complimentary popcorn and soda and slushy machine. Very friendly staff.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re glad you enjoyed the prompt service, friendly staff, and the complimentary snacks while you waited. We truly appreciate your support!

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Very polite time Curtis.

Very polite time Curtis. Helpful in all things, making sure I was comfortable. I thank them. Make sure my truck would be set up and ready for me at the time in delivery. It's very nice of them. Let me know. I am from Florida and I'm very happy that I bought my truck here. Haley and Jack is the best two people to work with. I cannot give him enough. Thanks for all they've done for us.

Very polite time Curtis.

Very polite time Curtis. Helpful in all things, making sure I was comfortable. I thank them. Make sure my truck would be set up and ready for me at the time in delivery. It's very nice of them. Let me know. I am from Florida and I'm very happy that I bought my truck here. Haley and Jack is the best two people to work with. I cannot give him enough. Thanks for all they've done for us.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you so much for the kind words! We’re glad Curtis and the team made sure everything was ready and that you felt comfortable throughout the process. Haley and Jack will truly appreciate the shout-out. We’re honored you chose to buy your truck here—even all the way from Florida!

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Had a mailer coupon for $10 tire rotation.

Had a mailer coupon for $10 tire rotation. Great deal and a thorough check up since my last oil change there in December.

Had a mailer coupon for $10 tire rotation.

Had a mailer coupon for $10 tire rotation. Great deal and a thorough check up since my last oil change there in December.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re glad you were able to take advantage of the coupon and that our team could provide a thorough checkup during your visit. We truly appreciate your support! 😊

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Process was quick and painless.

Process was quick and painless. Helped me get the truck that I wanted. Happy for the most part with the truck

Process was quick and painless.

Process was quick and painless. Helped me get the truck that I wanted. Happy for the most part with the truck

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for the review! We’re glad the process was quick and easy and that we could help you get the truck you wanted. We appreciate your support! 🚗

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