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Rhinelander Auto Group

(534 reviews)
Visit Rhinelander Auto Group
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (715) 804-4110 (715) 804-4110
Used (715) 804-4209 (715) 804-4209
Service (715) 804-4160 (715) 804-4160

Inventory

See all 335 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2011.
I'm Dan Towne owner of Rhinelander Auto Group. In my 15+ years in this business I've heard one thing over and over again from customers. "The most unpleasant part of buying a new vehicle is negotiating!" At Rhinelander Auto Group we want to relieve that unpleasantness and let you enjoy the purchase of your next vehicle. With that in mind we do things differently here.

Rhinelander Auto Group proudly serves Northern Wisconsin with a full line of General Motors vehicles from GMC, Chevrolet and Cadillac. From brand new Cadillacs to used pickups for the farm, we've got you covered!
To be so effective that we are able to be helpful to others

Service center

Phone number (715) 804-4160

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

(534 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rhinelander Auto Group from DealerRater.

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I was able to walk in and get my oil changed on the spot.

I was able to walk in and get my oil changed on the spot. My oil was down to 27% . Thanks for taking good care of my car!!!

I was able to walk in and get my oil changed on the spot.

I was able to walk in and get my oil changed on the spot. My oil was down to 27% . Thanks for taking good care of my car!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the 5 stars, Allegra!!

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Scott and Tim did fantastic and their customer service

Scott and Tim did fantastic and their customer service was outstanding. Have worked with Scott several times over the years and he is always there to help us find the exact vehicle that we are looking for. Tim mastered the paperwork assistance as the 3 of us finalized the new truck. Just have to say, if you need or even want a vehicle today go and find Scott and Tim they will hook you up in no time at all. They provide you the service you deserve and are friendly, full of information and will answer all the questions that you have. They even set up all the technology for those of us who are a little older and slower at catching on to these app things. Thanks again and we will spread the word across the state. Chris and Vic

Scott and Tim did fantastic and their customer service

Scott and Tim did fantastic and their customer service was outstanding. Have worked with Scott several times over the years and he is always there to help us find the exact vehicle that we are looking for. Tim mastered the paperwork assistance as the 3 of us finalized the new truck. Just have to say, if you need or even want a vehicle today go and find Scott and Tim they will hook you up in no time at all. They provide you the service you deserve and are friendly, full of information and will answer all the questions that you have. They even set up all the technology for those of us who are a little older and slower at catching on to these app things. Thanks again and we will spread the word across the state. Chris and Vic

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review of Scott, Tim and the rest of our team! We will be sure to pass along your kind words, and appreciate your recommendation. We look forward to your next visit :)

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Really pleased with my experience, they asked pertinent

Really pleased with my experience, they asked pertinent questions and were really thorough, even checked out something I was concerned about and didn't charge me anything extra. Everyone was very friendly and helpful. Will definitely go back if I can't do the work myself!

Really pleased with my experience, they asked pertinent

Really pleased with my experience, they asked pertinent questions and were really thorough, even checked out something I was concerned about and didn't charge me anything extra. Everyone was very friendly and helpful. Will definitely go back if I can't do the work myself!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the 5 stars, Jennifer!

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Did not fix my fuel gauge problem.

Did not fix my fuel gauge problem. The fuel gauge does not go above 3/4 tank and. Not sure if it is stick again at 3/4 because have only driven it about 50 miles.

Did not fix my fuel gauge problem.

Did not fix my fuel gauge problem. The fuel gauge does not go above 3/4 tank and. Not sure if it is stick again at 3/4 because have only driven it about 50 miles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mike, we strive for 100% satisfaction, and we regret to find out that this was not the case. If you'd be willing to provide more feedback, please reach out to us at (715) 365-8100 so we can assist you further.

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We recently went to test drive vehicles with the

We recently went to test drive vehicles with the intention of testing other makes and models at competitors. When we walked into Rhinelander GM, Kaden greeted us at the door and was eager to answer any questions we might have. We test drove a similar vehicle that we were looking for and were pleased with it, however it was used and we were looking to buy new. After further checking their inventory, they had a new version there. We left the lot with the intention of testing other vehicles. Ten minutes later, we called Kaden back to let him know we were turning around to head back to the dealership to finalize our purchase with him. Not only did Kaden sell us our new vehicle, he followed us back to our home, a 45 min trip one way, to grab the extra fob and the title for our trade in. We are extremely happy working with Rhinelander GM. If you are looking for a great sales person, ask for Kaden! You will not be disappointed!!

We recently went to test drive vehicles with the

We recently went to test drive vehicles with the intention of testing other makes and models at competitors. When we walked into Rhinelander GM, Kaden greeted us at the door and was eager to answer any questions we might have. We test drove a similar vehicle that we were looking for and were pleased with it, however it was used and we were looking to buy new. After further checking their inventory, they had a new version there. We left the lot with the intention of testing other vehicles. Ten minutes later, we called Kaden back to let him know we were turning around to head back to the dealership to finalize our purchase with him. Not only did Kaden sell us our new vehicle, he followed us back to our home, a 45 min trip one way, to grab the extra fob and the title for our trade in. We are extremely happy working with Rhinelander GM. If you are looking for a great sales person, ask for Kaden! You will not be disappointed!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review of Kaden and our team at Rhinelander GM! We look forward to your next visit with us :)

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Tim was great!

Tim was great! Service was completed even quicker than promised. I’ve come to expect it over the years from Rhinelander Cadillac.

Tim was great!

Tim was great! Service was completed even quicker than promised. I’ve come to expect it over the years from Rhinelander Cadillac.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the 5 stars. Keith!

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Trustworthy service.

Trustworthy service. I won't go any where else. Keep up the good work and thank you.

Trustworthy service.

Trustworthy service. I won't go any where else. Keep up the good work and thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks, Jim!

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Professional services and great work.

Professional services and great work. Convenient appointments and ease of scheduling. Prompt shuttle service with dedicated staff.

Professional services and great work.

Professional services and great work. Convenient appointments and ease of scheduling. Prompt shuttle service with dedicated staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5 stars, Shawn!

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The staff was great from the appointment people to when I

The staff was great from the appointment people to when I drove out. They answered all my questions and were very professional and they did exactly what I wished them to do. I enjoyed the review text portion that was provided by the mechanic working on the car.

The staff was great from the appointment people to when I

The staff was great from the appointment people to when I drove out. They answered all my questions and were very professional and they did exactly what I wished them to do. I enjoyed the review text portion that was provided by the mechanic working on the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review of our team! We will pass along your feedback :)

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Great service.

Great service. Always takes care of my needs. They listen to my concerns and them make recommendations.

Great service.

Great service. Always takes care of my needs. They listen to my concerns and them make recommendations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Stan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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