Reviews
Great and efficient service. Thanks Lance! Phone texts/calls are a great way to keep abreast of service progress.
Great and efficient service. Thanks Lance! Phone texts/calls are a great way to keep abreast of service progress.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Simple oil change, but it was handled well and surprisingly not expensive for a diesel.
Simple oil change, but it was handled well and surprisingly not expensive for a diesel.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dan and his team were transparent from the start and it was a hassle free experience. Great job.
Dan and his team were transparent from the start and it was a hassle free experience. Great job.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They are the best. They get you in by your scheduled appt time. Keep you updated all the way thru.
They are the best. They get you in by your scheduled appt time. Keep you updated all the way thru.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ellen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rhinelander Chevrolet GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mechanics did not know how to use a lug nut lock. We sat for 2 and 1/2 hours. We asked what was taking so long to change 4 tires. The guys working to change our tires DID not ask anyone to help, so it took way to long to change our tires.Once investigated, a mechanic who knew what he was doing, was able to unlock 2 of the lug nuts. By this time, we were there for 3 hours. The guys up front and the one mechanic were great. The other ones not so much
Mechanics did not know how to use a lug nut lock. We sat for 2 and 1/2 hours. We asked what was taking so long to change 4 tires. The guys working to change our tires DID not ask anyone to help, so it took way to long to change our tires.Once investigated, a mechanic who knew what he was doing, was able to unlock 2 of the lug nuts. By this time, we were there for 3 hours. The guys up front and the one mechanic were great. The other ones not so much
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Donna, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (715) 365-8100. We look forward to hearing from you.
Techs were pleasant and polite, and respected my personal property. They did a great detail job in a reasonable amount of time. Detail Pros is highly recommended.
Techs were pleasant and polite, and respected my personal property. They did a great detail job in a reasonable amount of time. Detail Pros is highly recommended.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was very friendly and accommodating. Debbie was above and beyond. Wonderful place. Job well done.
Everyone was very friendly and accommodating. Debbie was above and beyond. Wonderful place. Job well done.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I bought my Tacoma from Rhinelander Toyota and that, in and of itself was a spectacular experience. I’ve had it in twice now for routine maintenance and I simply love the guys in the service department! They are knowledgeable and always friendly and so accommodating!
I bought my Tacoma from Rhinelander Toyota and that, in and of itself was a spectacular experience. I’ve had it in twice now for routine maintenance and I simply love the guys in the service department! They are knowledgeable and always friendly and so accommodating!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Bought my first car with Micheal at rhinelander Toyota and it was super amazing. Good atmosphere, was super nervous at first but they explained everything and ended up with exactly what I want! Left same day with a new highlander
Bought my first car with Micheal at rhinelander Toyota and it was super amazing. Good atmosphere, was super nervous at first but they explained everything and ended up with exactly what I want! Left same day with a new highlander
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope you have a great day!
I have always had a good experience with work done at Rhinelander Toyota. The service people are helpful and efficient when I am in for maintenance.
I have always had a good experience with work done at Rhinelander Toyota. The service people are helpful and efficient when I am in for maintenance.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair