AutoNation Toyota Winter Park

The services is excellent and the team is very friendly and helpful, professional, the place is clean

Worst service I’ve ever received. My appointment was at 10:15 and my advisor had to be summoned 4 times before he came. Josuey showed up with an attitude. I asked him how long it will take for an oil change since lVe been waiting for him for 45 mi nutes. He told me 2 hrs. And when I asked him why he said “welcome to Toyota your appointment doesn’t mean anything.” I was shocked to his reply. It was after 1pm when he called me on my phone n summoned me to his stall. I had to find him! He didn’t say anything about my car nor a thank you and basically just took my card. He did not provide the kind of customer service that I would normally get from this dealer. Toyota you need to train your employees on how to deliver good customer service.

David leon excelente vendedor. Me ayudó y explicó todo, súper recomendado y estoy feliz con mi nuevo carro gracias a él

Had a 1 pm service appointment. Showed up at 12.45 written up at 1.20 and had to wait till 4 pm to get my car back after oil change and tire rotation. Way too long especially with a specific appointment set up.

We have excellent experience since the fist time that we arrived at store, Sir. Marcus Silva was vary gentle with our necessit! We are very happy!

Great service, the best dealer I have done business with, the service advisor and the supervisor or manager very professional, example for others to follow

Had a good experience with this dealership, prices were fair, and service was great. I appreciate the fast service. I do wish there was more information/knowledge about the car. Waited a week to find out it didn’t have certain aspects I was looking for, but at that point was in need of a car and didn’t want to spend more on rentals.

Eduardo Abreu Mayol, gracias por tu compromiso y dedicación, sin duda alguna la mejor experiencia! ❤️

Excelente 👌 servicio 👍 profesionalismo y muy buena atención al cliente , muchas gracias por sentirnos como en casa y siempre ser bien recibidos

AutoNation Toyota has been a terrible service location to deal with. They have proven incapable of repairing a few different issues. In addition, when they did a recall service they left a few items incomplete, so I had to go back to the dealership. 1. Highland Hybrid fuel system issues from the first month I had the vehicle. 2. Repeat back speakers with crackling/distortion on what is supposed to be a high quality JBL system. 3. Two items broken after recall service: drive side A-pillar trim left improperly mounted and window activation switches on drive door not properly connected so could not activate rear windows 4. I tried a number of times to engage with the General Manager at Toyota AutoNation but he has not lifted a finger to try to address the issues 5. I will be leaving Toyota as a customer and have serious doubts about Autonation as an organziation To be fair: the people is service are always nice. I just think the service techs at this location are not capable and the GM doesn't really care.