Hubler Mazda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(160 reviews)
Visit Hubler Mazda
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (317) 622-0097 (317) 622-0097
Used (317) 622-0124 (317) 622-0124
Service (317) 623-8197 (317) 623-8197

Inventory

See all 130 vehicles from this dealership.

Special offers

See all special offers

About our dealership

This seller has been on Cars.com since February 2009.
The Hubler Automotive Group is family owned and has been serving the residents of Indiana as well as the mid-west since 1961. With 12 locations in central Indiana Hubler is one of the oldest full-service automotive dealers in Indiana employing more than 700 Hoosiers. Looking to sell your car today? We will buy your car today. Simple quick and clean!
Hubler Mazda... Indiana's Giant! A member of the Hubler Automotive Group

Service center

Phone number (317) 623-8197

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

View all 6 employees View less employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(160 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hubler Mazda from DealerRater.

Want to share your experience with this dealership?

Write a review
5.0

I've bought 3 cars here.

I've bought 3 cars here. The staff is amazing. Sales and Service. I will always go back

5.0

I've bought 3 cars here.

I've bought 3 cars here. The staff is amazing. Sales and Service. I will always go back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review
1.0

the subaru outback was bought by others and they

the subaru outback was bought by others and they recommended another one, and I bought it. Unfortunately, before i left, I found an error code showing the problem about tyre pressure. I left the car there and was informed the problem was fixed. When I went to pick up my car. On the way to my home, the error code appeared again. This time, they told me that they can just replace one tyre pressure sensor for me. And I need to pay for other sensors if there is still other sensors needed to be replaced. I think it is unfair. As a company selling cars, they have the obligation to provide their customers normal cars rather than problem cars.

1.0

the subaru outback was bought by others and they

the subaru outback was bought by others and they recommended another one, and I bought it. Unfortunately, before i left, I found an error code showing the problem about tyre pressure. I left the car there and was informed the problem was fixed. When I went to pick up my car. On the way to my home, the error code appeared again. This time, they told me that they can just replace one tyre pressure sensor for me. And I need to pay for other sensors if there is still other sensors needed to be replaced. I think it is unfair. As a company selling cars, they have the obligation to provide their customers normal cars rather than problem cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
1.0

Came in, put down a deposit on a car to be delivered next

Came in, put down a deposit on a car to be delivered next week. Next week comes, and I'm given a small apology and a promise that it would be in next week for sure. This happened two more times before I asked them if the really wanted me to buy their car. They said that they didn't care about me, and they would be able to sell the car regardless. I got a car from another dealership the next day. I would not trust Hubler Mazda not to scam me out of money, much less something as important as a new car or repairs

1.0

Came in, put down a deposit on a car to be delivered next

Came in, put down a deposit on a car to be delivered next week. Next week comes, and I'm given a small apology and a promise that it would be in next week for sure. This happened two more times before I asked them if the really wanted me to buy their car. They said that they didn't care about me, and they would be able to sell the car regardless. I got a car from another dealership the next day. I would not trust Hubler Mazda not to scam me out of money, much less something as important as a new car or repairs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ben, we would like to sincerely apologize for the shipping issues with Mazda and any miscommunication from our team. We always strive to creating an excellent buying experience, and we are very sorry that we could not provide that for you. We would appreciate an opportunity to make it up to you, please reach out to our sales manager, Ed, at (317) 885-7379.

Show full review
5.0

I purchased my car from here last fall and it was a...

I purchased my car from here last fall and it was a smooth process. Since then I have serviced here and I would definitely recommend both their sales team and service department.

5.0

I purchased my car from here last fall and it was a...

I purchased my car from here last fall and it was a smooth process. Since then I have serviced here and I would definitely recommend both their sales team and service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Show full review
1.0

i scheduled an appointment to see a car there in 2018....

i scheduled an appointment to see a car there in 2018. They didn't bring it and instead baited and switched. My son loved the car so I bought it. Don't ever be fooled into buying the additional "warranty" they upsell to you as a great thing. I purchased tire, windshield, and extended front to back warranty. They take their cut and then pass you off to Assurant which is WORTHLESS. Dealership cannot even get a hold of them on the phone. They just hold up their hands and claim to be at the mercy of the insurance company they advocated to you. They know it's a scam too but it's obviously very lucrative. Shame on me for buying it. Don't repeat my mistake!!

1.0

i scheduled an appointment to see a car there in 2018....

i scheduled an appointment to see a car there in 2018. They didn't bring it and instead baited and switched. My son loved the car so I bought it. Don't ever be fooled into buying the additional "warranty" they upsell to you as a great thing. I purchased tire, windshield, and extended front to back warranty. They take their cut and then pass you off to Assurant which is WORTHLESS. Dealership cannot even get a hold of them on the phone. They just hold up their hands and claim to be at the mercy of the insurance company they advocated to you. They know it's a scam too but it's obviously very lucrative. Shame on me for buying it. Don't repeat my mistake!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
4.0

2003 Lincoln LS

The salesman was polite, informative, energetic, and outgoing. I'm not a fan of salesmen and I liked the guy. It was a cash purchase and I feel like it took a little longer than it needed to. There were some things wrong with the car but I knew what I was getting and they were very forthright about the future repairs it would need. They were very accommodating to my situation and I feel like I got a better than fair price.

4.0

2003 Lincoln LS

The salesman was polite, informative, energetic, and outgoing. I'm not a fan of salesmen and I liked the guy. It was a cash purchase and I feel like it took a little longer than it needed to. There were some things wrong with the car but I knew what I was getting and they were very forthright about the future repairs it would need. They were very accommodating to my situation and I feel like I got a better than fair price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
1.0

Terrible! My and wife wasted 2 hours of our lives in...

Terrible! My and wife wasted 2 hours of our lives in their store them trying to run our credit! Then presented us a truck I didn't like. Then they tried selling it to us at a high price and didn't fit our budget I backed out right away! Then they had 3 salesman's gang up on me tried to talk me into buying it. Before they even get the word no out of me! Never going in that store again!

1.0

Terrible! My and wife wasted 2 hours of our lives in...

Terrible! My and wife wasted 2 hours of our lives in their store them trying to run our credit! Then presented us a truck I didn't like. Then they tried selling it to us at a high price and didn't fit our budget I backed out right away! Then they had 3 salesman's gang up on me tried to talk me into buying it. Before they even get the word no out of me! Never going in that store again!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
4.0

Shopping for BMW that I found on cars.com

The dealership representative has been in constant contact with me which I appreciate. Although my initial selection didn't work out, they given me good alternative options and have promised to keep looking for a car similar to the one I was originally interested in.

4.0

Shopping for BMW that I found on cars.com

The dealership representative has been in constant contact with me which I appreciate. Although my initial selection didn't work out, they given me good alternative options and have promised to keep looking for a car similar to the one I was originally interested in.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Love my new ride!

I found a great used car with low mileage at Hubler Mazda. While the show room is closed for major remodeling and they are working out of temporary offices, the team was very helpful! I didn't feel pressured or rushed to buy. We also added leather seats and tinted the front windows and I got a great price. It was a very nice experience. I love my new car!

5.0

Love my new ride!

I found a great used car with low mileage at Hubler Mazda. While the show room is closed for major remodeling and they are working out of temporary offices, the team was very helpful! I didn't feel pressured or rushed to buy. We also added leather seats and tinted the front windows and I got a great price. It was a very nice experience. I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
2.0

Very disappointing, and no, the customer is NOT always wrong

In good faith, I leased a new Miata from Hubler in July 2016, and of course, it was all about extracting as much money as possible from my pocket. The car itself is disappointing, but that's another subject for another day. I paid off the lease on 4 February 2019 by writing a check to Hubler Mazda. The check came out of my account four days later on 7 February, HOWEVER, Mazda Chase Credit did not receive my pay-off from Hubler until 22 days (three weeks) later on 1 March. Where the xxxx was the money. Indiana law requires that I be provided with a title within 31 days. I've repeatedly called Hubler and been told they have nothing to do with the transaction; the title should come from Mazda Chase Credit, and they've done all they can do. I believe this is wrong!!!! I did business with Hubler, and they should care enough to follow-up. Indeed, in a conference call, today 15 March 2019 between myself, Mazda Chase Credit and the business manager at Hubler, the MCC supervisor informed Hubler that they were indeed responsible to provide me with the title which MCC had sent them on 5 March. Folks, in case you've never heard of this concept: THE CUSTOMER IS ALWAYS RIGHT. This customer will never darken your door again. On a positive note, their service department always did a good job. I still don't have my title, but at least everyone knows who is responsible for providing it.

2.0

Very disappointing, and no, the customer is NOT always wrong

In good faith, I leased a new Miata from Hubler in July 2016, and of course, it was all about extracting as much money as possible from my pocket. The car itself is disappointing, but that's another subject for another day. I paid off the lease on 4 February 2019 by writing a check to Hubler Mazda. The check came out of my account four days later on 7 February, HOWEVER, Mazda Chase Credit did not receive my pay-off from Hubler until 22 days (three weeks) later on 1 March. Where the xxxx was the money. Indiana law requires that I be provided with a title within 31 days. I've repeatedly called Hubler and been told they have nothing to do with the transaction; the title should come from Mazda Chase Credit, and they've done all they can do. I believe this is wrong!!!! I did business with Hubler, and they should care enough to follow-up. Indeed, in a conference call, today 15 March 2019 between myself, Mazda Chase Credit and the business manager at Hubler, the MCC supervisor informed Hubler that they were indeed responsible to provide me with the title which MCC had sent them on 5 March. Folks, in case you've never heard of this concept: THE CUSTOMER IS ALWAYS RIGHT. This customer will never darken your door again. On a positive note, their service department always did a good job. I still don't have my title, but at least everyone knows who is responsible for providing it.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Show full review
See all 160 reviews