Hubler Mazda

I purchased my car from here last fall and it was a smooth process. Since then I have serviced here and I would definitely recommend both their sales team and service department.

i scheduled an appointment to see a car there in 2018. They didn't bring it and instead baited and switched. My son loved the car so I bought it. Don't ever be fooled into buying the additional "warranty" they upsell to you as a great thing. I purchased tire, windshield, and extended front to back warranty. They take their cut and then pass you off to Assurant which is WORTHLESS. Dealership cannot even get a hold of them on the phone. They just hold up their hands and claim to be at the mercy of the insurance company they advocated to you. They know it's a scam too but it's obviously very lucrative. Shame on me for buying it. Don't repeat my mistake!!

The salesman was polite, informative, energetic, and outgoing. I'm not a fan of salesmen and I liked the guy. It was a cash purchase and I feel like it took a little longer than it needed to. There were some things wrong with the car but I knew what I was getting and they were very forthright about the future repairs it would need. They were very accommodating to my situation and I feel like I got a better than fair price.

Terrible! My and wife wasted 2 hours of our lives in their store them trying to run our credit! Then presented us a truck I didn't like. Then they tried selling it to us at a high price and didn't fit our budget I backed out right away! Then they had 3 salesman's gang up on me tried to talk me into buying it. Before they even get the word no out of me! Never going in that store again!

The dealership representative has been in constant contact with me which I appreciate. Although my initial selection didn't work out, they given me good alternative options and have promised to keep looking for a car similar to the one I was originally interested in.

I found a great used car with low mileage at Hubler Mazda. While the show room is closed for major remodeling and they are working out of temporary offices, the team was very helpful! I didn't feel pressured or rushed to buy. We also added leather seats and tinted the front windows and I got a great price. It was a very nice experience. I love my new car!

In good faith, I leased a new Miata from Hubler in July 2016, and of course, it was all about extracting as much money as possible from my pocket. The car itself is disappointing, but that's another subject for another day. I paid off the lease on 4 February 2019 by writing a check to Hubler Mazda. The check came out of my account four days later on 7 February, HOWEVER, Mazda Chase Credit did not receive my pay-off from Hubler until 22 days (three weeks) later on 1 March. Where the xxxx was the money. Indiana law requires that I be provided with a title within 31 days. I've repeatedly called Hubler and been told they have nothing to do with the transaction; the title should come from Mazda Chase Credit, and they've done all they can do. I believe this is wrong!!!! I did business with Hubler, and they should care enough to follow-up. Indeed, in a conference call, today 15 March 2019 between myself, Mazda Chase Credit and the business manager at Hubler, the MCC supervisor informed Hubler that they were indeed responsible to provide me with the title which MCC had sent them on 5 March. Folks, in case you've never heard of this concept: THE CUSTOMER IS ALWAYS RIGHT. This customer will never darken your door again. On a positive note, their service department always did a good job. I still don't have my title, but at least everyone knows who is responsible for providing it.

Very professional sales associate. Helpful and knowledgeable. I knew which car I wanted on the lot and there was no hassle. Jay had me in and out of there as fast as he could and always kept in mind how important my time was. Thanks for all your help!

VERY poor service experience. I Recommend NOT using Hubler Mazda in warranty or out of warranty. Bearing(?) noise in front end was diagnosed as bad tires without even a test drive. I had to talk them into taking it for a test drive. They swapped tires and test drive still demonstrated noise. After further investigation they said noise was 'normal', and CHARGED me $95. VERY poor customer support. Since they charge within warranty period, I STRONGLY recommend not buying a car there are using them for service. I am out $95, and car still makes the same noise. Car has 29k miles and is 2.5 years old.

Crashed, actually totaled, my 2016 Mazda CX-3 2 weeks ago. I had bought that car and my wife's CX-5 both at Hubler, so naturally I returned to get my new car at Hubler. Hooked up with saleman Mike Ferguson, and what an experience. Mike is the absolute top salesman I have ever dealt with in all of the cars I have bought since 1971. I told him what I wanted. It was not on Hublers lot, but it was out of state in Cincinnati. Two days later, which was today, I was driving it home. Mike is so good at listening to my needs and rushing to make it all work. Thanks Mike Ferguson for your guidance, expertise, and pure joy to work with. My 2018 Mazda red CX-3 is the bomb and I have you to thank.