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Car King

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (165 reviews)
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Sales hours: 9:00am to 4:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–4:00pm
Sunday Closed
(414) 255-0262 (414) 255-0262

Inventory

See all 89 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2008.

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (165 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Brian was pleasant, not what I was expecting. The whole process was fine. I did not buy a car off of the lot, but if the right one showed up I would consider it.

Brian was pleasant, not what I was expecting. The whole process was fine. I did not buy a car off of the lot, but if the right one showed up I would consider it.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The Lot was clean and presentable, there was plenty of info displayed on each vehicle. We weren’t pressured to buy anything, Gary was very helpful and gave us the space to make my own decision. Once I decided, they made sure the total price was in my price range, and made the final paperwork a breeze to get through. Even though it was a As Is sale, they made sure I had options for after if I had any concerns. Thank you Gary for making it an easy decision and a quick process.

The Lot was clean and presentable, there was plenty of info displayed on each vehicle. We weren’t pressured to buy anything, Gary was very helpful and gave us the space to make my own decision. Once I decided, they made sure the total price was in my price range, and made the final paperwork a breeze to get through. Even though it was a As Is sale, they made sure I had options for after if I had any concerns. Thank you Gary for making it an easy decision and a quick process.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The people their were amazing. They were very helpful and kind. They go over and beyond for their customers.

The people their were amazing. They were very helpful and kind. They go over and beyond for their customers.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Had a wonderful experience. Gary Austin and Terri took extremely good care of us :) I felt very cared for

Had a wonderful experience. Gary Austin and Terri took extremely good care of us :) I felt very cared for

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They were very knowledgeable and helpful. This may have been the easiest car buying process that I’ve experienced so far

They were very knowledgeable and helpful. This may have been the easiest car buying process that I’ve experienced so far

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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UPDATE: Car King did contact me back and got me in contact with their mechanic. The mechanic was able to fix the issues and I passed my emissions test. I really appreciate that they worked hard at turning a bad experience into a good one. I would go back. I purchased a 2011 Ford Fusion on 3/9/24 from Car King. They said that they had checked out and topped off everything and the oil had been changed. April 25th I went to a Valvoline to get an oil change and have my emission test done (oil change was not really needed but I was going on a 5 hour drive that weekend and wanted to have things looked over). They couldn't change the oil because Car King had sold me a car with a stripped oil plug. Which means that either their mechanic stripped it or they lied about the oil change. The car also did not pass emissions because of a leak in the evap system. Now I am fully aware that they can sell me a vehicle that won't pass emissions. It's fine, that's the risk you run when buying a used vehicle, the dealership can sell you something that's not actually technically legal to drive on the road. They probably just turned the check engine light off and happily sold it. But when a mechanic strips an oil plug, typically you can go back to the mechanic and hold them accountable. I contacted Car King on April 26th, and was told by Austin that he would send me their mechanic's information and I could call to set up a time to take the car in. I called on May 6th and left a message for Austin. I called on May 7th and left a message for Austin. I called on May 8th and kept calling until I actually was able to talk to Austin (apparently he's the only one you can talk to about mechanical issues). He told me he would text me the mechanics information. Again I received no word back. I called on May 9th and left a voice message. I'm guessing they just want to sell their crap and never deal with you again. I'm posting this as a BUYER BEWARE. If they don't even have the decency to fix one trivial thing, something that wouldn't even cost them a cent. Obviously zero cares given by this place. All I was looking for was the mechanic to fix what he broke and for them to refer me to someone who could help with the evap system.

UPDATE: Car King did contact me back and got me in contact with their mechanic. The mechanic was able to fix the issues and I passed my emissions test. I really appreciate that they worked hard at turning a bad experience into a good one. I would go back. I purchased a 2011 Ford Fusion on 3/9/24 from Car King. They said that they had checked out and topped off everything and the oil had been changed. April 25th I went to a Valvoline to get an oil change and have my emission test done (oil change was not really needed but I was going on a 5 hour drive that weekend and wanted to have things looked over). They couldn't change the oil because Car King had sold me a car with a stripped oil plug. Which means that either their mechanic stripped it or they lied about the oil change. The car also did not pass emissions because of a leak in the evap system. Now I am fully aware that they can sell me a vehicle that won't pass emissions. It's fine, that's the risk you run when buying a used vehicle, the dealership can sell you something that's not actually technically legal to drive on the road. They probably just turned the check engine light off and happily sold it. But when a mechanic strips an oil plug, typically you can go back to the mechanic and hold them accountable. I contacted Car King on April 26th, and was told by Austin that he would send me their mechanic's information and I could call to set up a time to take the car in. I called on May 6th and left a message for Austin. I called on May 7th and left a message for Austin. I called on May 8th and kept calling until I actually was able to talk to Austin (apparently he's the only one you can talk to about mechanical issues). He told me he would text me the mechanics information. Again I received no word back. I called on May 9th and left a voice message. I'm guessing they just want to sell their crap and never deal with you again. I'm posting this as a BUYER BEWARE. If they don't even have the decency to fix one trivial thing, something that wouldn't even cost them a cent. Obviously zero cares given by this place. All I was looking for was the mechanic to fix what he broke and for them to refer me to someone who could help with the evap system.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Angie, we have been in communication with you in regards to this. Unfortunately when sending you the repair shops information, there was an error in sending it which we are very sorry for. As Austin stated on the phone, we were planning to take care of this inconvenience at no cost to you. Austin's schedule this week was sporadic and we are sorry that this made the situation more difficult for you. We have tried to follow up with you by text and by call to make this right, and have not heard back from you. Again we are very sorry the delay in this process and this is in no way us trying to avoid you.

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Very nice guy I worked with his name is Brian 10/10 nice cars ! Good price !

Very nice guy I worked with his name is Brian 10/10 nice cars ! Good price !

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Brian worked tirelessly to get me into the car I wanted. I am very happy to have chosen The Car King! The staff are all very kind. As a former sales person I spoke with Brian first and therefore chose to work with him however I'm sure Austin would be great help as well. Nice lot of cars to choose from. Well worth paying a visit.

Brian worked tirelessly to get me into the car I wanted. I am very happy to have chosen The Car King! The staff are all very kind. As a former sales person I spoke with Brian first and therefore chose to work with him however I'm sure Austin would be great help as well. Nice lot of cars to choose from. Well worth paying a visit.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I would shop there again. Nice selection and friendly people. I got really nice deal and a nice ride. Thanks Brian!

I would shop there again. Nice selection and friendly people. I got really nice deal and a nice ride. Thanks Brian!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quality vehicle at a fair price. They made the buying process painless. Brian was a pleasure to work with.

Quality vehicle at a fair price. They made the buying process painless. Brian was a pleasure to work with.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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