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Nissan of Downtown L.A.

(1,089 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 6:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 6:00am–7:00pm
Tuesday 8:30am–9:00pm 6:00am–7:00pm
Wednesday 8:30am–9:00pm 6:00am–7:00pm
Thursday 8:30am–9:00pm 6:00am–7:00pm
Friday 8:30am–9:00pm 6:00am–7:00pm
Saturday 8:30am–9:00pm 6:00am–5:00pm
Sunday 9:30am–8:30pm Closed

Reviews

(1,089 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Downtown L.A. from DealerRater.

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Gabriel was super friendly and polite.

Gabriel was super friendly and polite. He clearly explained everything my car needed and service was fast.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're thrilled that Gabriel and our team gave your car such efficient and thorough service! Thank you for choosing Nissan of Downtown L.A. and for sharing your support.

David always handle my issues with my vehicle accordingly

David always handle my issues with my vehicle accordingly and promptly. My oil change was quick ans efficient.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Reviews like this one always make our day! Thank you for trusting Nissan of Downtown L.A. with your business and your five-star feedback. We look forward to seeing you again!

Dealership is very clean and remodel.

Dealership is very clean and remodel. They have a great selection of cars as well as great customer service

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Cisco, seeing your review has made our day! Thank you for choosing Nissan of Downtown L.A. and for sharing your experience.

I recommend for so many reasons nissan of downtown LA,

I recommend for so many reasons nissan of downtown LA, great service and very professional .

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  • Overall experience 5.0
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Dealer response

Your recommendation means so much to us, Rember! Thanks for being a valued customer at Nissan of Downtown LA!

Muy buen servicio al cliente me atendieron rapido sin

Muy buen servicio al cliente me atendieron rapido sin ningun problema los recomiendo , excelente servicio

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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Gracias por compartir tu experiencia positiva con Nissan of Downtown LA. Nos alegra saber que recibiste un servicio rápido y sin problemas. ¡Apreciamos mucho la recomendación!

They have great customer service!

They have great customer service! I am going back for my next service to the dealership.

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  • Overall experience 5.0
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Dealer response

We are so happy that our Nissan of Downtown LA team earned your trust. Thanks for stopping by!

Always very helpful and informative of next steps keeping

Always very helpful and informative of next steps keeping my vehicle running smooth, I really appreciate the help and expertise.

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  • Overall experience 5.0
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Dealer response

Robert, our team at Nissan of Downtown LA is dedicated to providing helpful and informative service. We appreciate your kind words and look forward to assisting you again!

Fabian, the service tech is a senior member there.

Fabian, the service tech is a senior member there. Truly helpful with all my vehicle concerns. Bless him dearly

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  • Overall experience 5.0
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Dealer response

We'll make sure Fabian hears of your thoughtful words and know they will be appreciated. Thank you very much for the lovely feedback and continued trust in Nissan of DTLA with your vehicle's care. Travel safely and we'll see you again next time.

Good service Knowledgeable and polite.

Good service Knowledgeable and polite. Car returned clean. Ready.to help. No long waiting. Great waiting area. Always clean

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with us at Nissan of Downtown LA! We're delighted to hear that our team provided knowledgeable and efficient service, and we're glad you enjoyed the clean waiting area. Come see us again whenever we can next be of help.

Excellent, efficient service by friendly courteous

Excellent, efficient service by friendly courteous employees who know what they are doing. They cater to the needs of the customers and keep up with your car maintenance schedule.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Cole, for the kind feedback. It brings our Ford of Downtown LA team pride hearing their friendly, accommodating assistance and professional service earned commendations from a valued guest. Safe travels and we'll see you again next time.