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Toy Barn

(1,019 reviews)
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Sales hours: 10:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 10:00am–7:00pm 8:00am–5:00pm
Tuesday 10:00am–7:00pm 8:00am–5:00pm
Wednesday 10:00am–7:00pm 8:00am–5:00pm
Thursday 10:00am–7:00pm 8:00am–5:00pm
Friday 10:00am–6:00pm 8:00am–5:00pm
Saturday 10:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 13 awards
2019 state dealer award 2016 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(614) 212-4256 (614) 212-4256

Reviews

(1,019 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toy Barn from DealerRater.

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Great Experience

I had the pleasure of working with Chris Scott with my recent car purchase at The Toy Barn. Chris made the experience enjoyable without the typical "car sales" pressure. He also provided a wealth of knowledge and background on the BNW which made my choice easy. I would recommend Chris as well as the entire staff at The Toy Barn who made the entire experience, from start to finish easy. Clayton Stephens

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best car buying experience ever.

The entire team was very welcoming and friendly. There was no pressure, and they were eager to answer all my questions. Matt and the team was genuinely interested in making sure everything went smoothly. Very laid back atmosphere. I feel like I'm part of the Toy Barn family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

True professionalism, terrific customer service

Erick is a true professional and a very ethical business person. I purchased a car sight unseen (including my trade), and Erick's responsiveness, service and support through the process was outstanding. The car was accurately described, and Erick knew everything about the car (Shelby). Their service guy, Jeff, did some nice customization on my request and his work is solid. All the guys at The Toy Barn are committed to providing superior customer service and support. Their delivery guy (I believe his name was Jon) was very personable and professional. I would highly recommend Erick and the Toy Barn for anyone that may be interested in purchasing a high quality car sight unseen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Online Purchase

I didn't have the pleasure to checkout the showroom in person but the service I received online and over the phone was spot on! I had the opportunity to work with Mr. Erick Morrison very professional and informative. He took the time to guid me through the buying/financing and shipping process. Keeping me informed every step of the way. I was very pleased. I would/will be doing business with them in the future. Daniel S

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Purchased Shelby Mustang through Erick Morrison at Toy Barn

I am from Atlanta and just purchased a Shelby through Erick Morrison at Toy Barn. I have purchased probably over 100 cars in my life and the buying experience with Toy Barn and Erick is without a doubt the most enjoyable experience I have ever had. I would recommend Toy Barn and Erick to anyone, anywhere and located in any country. KT

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Keith, Thanks so much for your kind words regarding your recent experience with us here at the Toy Barn! We certainly know that you have great taste in cars and look forward to assisting you in the future. I hope you enjoy your new Shelby in great health! Have fun and thanks again. Regards, Justin

Infiniti FX35

I had emailed originally in regards to the Infiniti FX35 and stopped in with out an appointment. I was greeted warming and from my name Greg remembered that I had emailed a request. The handling of the test drive was nice. But what really stood out to me Was that I did not feel that I was pressured nor that I was treated differently for being a female. The history of vehicle was given and additional information to help me make my decision to purchase. My servicing of the car was great. They even fixed a cracked tail light. In addition the follow up was on point.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent Service and Car

Top notch service; when you know what you want they'll make it happen at the right price. Very enthusiastic; will use this dealer again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your feedback on your purchase with us here at the Toy Barn. We definitely enjoy our work here at the store, when you combine great cars and great people it sure makes it fun coming to work. Thanks for the opportunity to serve you and enjoy your new hot rod in great health. Justin

Excellent Service!

This dealership was top notch! Conner went above and beyond to make sure I was completely satisfied. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a vehicle; the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Toy Barn to anyone who is looking for a new or used vehicle. Excellent & Professional Service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We certainly appreciate you folks making the drive down here and I know you enjoyed driving your new one home! You guys have great taste in cars, take good care of your "museum quality" hot rod! We'll keep our eyes open for the last color you need to complete your collection. Thanks again, Justin.

fast easy experience purchasing used lexus

Chris was helpful, professional, and moved at our pace to complete a satisfactory purchase. He listened and worked with us to meet our needs and was willing to meet us half way to reach a deal. He followed up with ensuring all the details were taken care of and the car was ready to go. Sounds like the way purchasing a car should be, right? With Chris it was!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your feedback regarding your experience here at the Toy Barn. We certainly appreciate your business. Congrats on your new hot rod! Thanks, Justin.

A good experience

A very good buying experience. Selection is key here. I walked in and after some initial Q&A, I told my salesperson that I wanted to see the Audi, the Range Rover and the Mercedes. He said "put on your coat and let's go take a walk." Within 15 minutes, I was looking over my selections. I chose two to take on a test drive and an hour or so later, drove off in my "new" Audi - a 2013 model with 18,000 miles. From what I can tell, all their stock of automobiles are equipped as one would expect from a luxury car. Everyone was friendly and the buying experience was certainly low stress. They have some incredible cars on the showroom floor, and while this is an upscale dealership, there is not a hint of "snootiness" among the sales folk, managers and others with whom I came in contact. Would recommend to anyone shopping for a luxury import.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your kind words regarding your experience at our store! We know that you have great taste in cars and look forward to assisting you in the future with any of your automotive needs! Regards, Justin.