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Toy Barn

(1,019 reviews)
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Sales hours: 10:00am to 5:00pm
Service hours: 9:00am to 3:00pm
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Sales Service
Monday 10:00am–7:00pm 8:00am–5:00pm
Tuesday 10:00am–7:00pm 8:00am–5:00pm
Wednesday 10:00am–7:00pm 8:00am–5:00pm
Thursday 10:00am–7:00pm 8:00am–5:00pm
Friday 10:00am–6:00pm 8:00am–5:00pm
Saturday 10:00am–5:00pm 9:00am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 13 awards
2019 state dealer award 2016 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(614) 212-4256 (614) 212-4256

Reviews

(1,019 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toy Barn from DealerRater.

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Outstanding Dealer Experience!

I recently purchased a vehicle through their website and spoke with Mike concerning the car and he spent time going over the car via phone, represented it absolutely as the car arrived. High dollar purchase, site unseen and I could not be more satisfied. Wonderful to conduct business with such an outstanding person and dealership. Will not hesitate to purchase from in the future. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Stress Free

What a great buying experience! It was completely stress free even down to the Finance staff. The show room is very appropriate for the high end, quality cars that they are selling. I highly recommend The Toy Barn and their great staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A fun buying experience

The staff were all very accommodating, passionate, and knowledgeable! From the test drive to signing the last piece of paper, I always felt like I was in good hands.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We certainly appreciate your business and your kind words! We would love to have another opportunity to assist you in the future with any automotive needs you may have with your new car. Thanks again, Justin.

CLA45 AMG

Very helpful! Good understanding of customer needs. Highly educated in the domain and very friendly to customers. The whole team at Toy Barn works together to get you the best for your bank. I recommend working with Marko, he is always willing to make himself available for a customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Aukl, thanks so much for the opportunity to assist you with your AMG! It was pleasure working with you and your father and I hope you enjoy your new hot rod in good health. Remember, we can "turn it up" for you whenever you are ready. Regards, Justin.

Great buying experience

It was a great buying experience. Everyone on staff that I interacted with was very friendly and also very professional. I would recommend the Toy Barn to anyone looking for a quality pre-owned premium vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Patty, thanks so much for the opportunity! We certainly value our clients and appreciate your feedback. Thanks again, Justin.

Best Buying Experience EVER!

I've purchased vehicles in Indianapolis and Chicago, but the TOY BARN in Dublin OH provided me the best buying experience ever. The staff was curteous, accommodating, and efficient! I arrived at the dealership at 10am and was driving away in my new vehicle by 1230. I'll be back & will recommend them to anyone looking for a great car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the kind words! We certainly appreciate your business and look forward to helping you with any of your automotive needs. Regards, Justin

Found my new toy

Chris was great I was looking for a Mustang test drove one didn't click with it. He said got a convertible coming in that you may like saw and drove it he was right. Thanks Chris next car is coming from The Toy Barn

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We certainly appreciate your business and your taste in cars! We hope you enjoy your new Stang in great health and if you get bored with it in its current state, bring it in to Jeff at our Performance Center and we can take up a notch or two:). In the meantime, enjoy it, we should have top-down weather before you know it. Thanks again, Justin.

Best experience, Best customer service, Awesome car

We have bought and sold many cars in our lifetime and Marko was by far the best salesman we have dealt with when buying a car. We were welcomed as soon as we walked in the door and he worked with us from beginning to end...overall the experience was so easy! Thanks for great service and a great car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience with the Toy Barn! We certainly appreciate the high praise and we look forward to meeting your ongoing expectations for service! Thanks so much--Justin

Great service

The car was exactly what it looks like online. Customer service was extremely good. Chris took the time to show me the car, explained everything about it and he made sure I was happy. That is the whole point about customer service, letting your customer leave with a happy face and Chris did just that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Patty, Thanks so much for your kind words and we certainly appreciate your business. We pride ourselves on taking excellent care of our clients and we look forward to helping you with any of your automotive needs in the future. Thanks so much for the opportunity to serve you. Kind Regards, Justin.

Left with my dream car

I was looking into SUVs because Ohio is known to have unpredictable weather and found a Range Rover at the Toy Barn, so that same day I instantly had to go check it out. Our salesman was Chris and he was very informative and not so pushy like other salesperson at other dealerships. He made car buying enjoyable and Adrian at the finance department may sure I got a good deal. I ended up leaving with my first car the next day thanks to Chris and Adrian.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Vikki, You certainly have Ohio's weather figured out, or wait 5 minutes. You definitely have the ultimate "bad weather" ride now! Thanks so much for the opportunity and we hope to see you in the store soon for those complimentary "hand washed" car washes to keep your new ride clean. Thanks again, Justin.