Reviews
Christian made buying experience less stressful, less
Christian made buying experience less stressful, less painful.He was very helpful and appeared sincere! He must be recognized as an asset to this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Honorato, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
After service was complete the car was returned with no
After service was complete the car was returned with no wash, what is the criteria for a car to be washed after service
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 200-9110. We hope to hear from you.
Very professional and courteous.
Very professional and courteous. All questions were answered. Everything was explained with clarity. Very happy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
I had a fantastic experience purchasing my new CR-V from
I had a fantastic experience purchasing my new CR-V from AutoNation Honda Valencia. The entire team was professional, friendly, and genuinely helpful from start to finish. Everyone I worked with made the process smooth and stress-free. I never felt pressured, and they took the time to answer all my questions and walk me through every step. I highly recommend this dealership if you’re looking for transparency, excellent service, and a team that actually cares about your experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
We dropped off our 2024 Odyssey for a service and were
We dropped off our 2024 Odyssey for a service and were helped by Irasema Marroquin. She was very friendly and polite. She made sure we were completely taken care of and provided updates of when our car would be ready. She made my wife and I very comfortable and we will definitely be coming back for service. She provided the best customer service and had a great personality.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service advisor Irasema is nice and knowledgeable and
Service advisor Irasema is nice and knowledgeable and advised me of all my options technicians were great and overall service was great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
My experience with AutoNation was totally awesome.
My experience with AutoNation was totally awesome. Our sales person, Mr. Lenin was very courteous and professional, and I am totally thankful for his service. The sales manager was very gracious in helping us to get our car at a price we could afford thank you. Mr. Lenin went out of his way to help us present our daughter with her first car. She was so excited that I?ll never forget to look on her face when she saw that this is what she?s going to be driving.Thank you Mr. Lenin for going above and beyond what we expected. We will definitely come back for this friendly service and I am definitely telling my friends where they can go by their next car. Thank you Auto Nation for the great service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jeffery, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Valencia! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
They provide shuttle to take customers home but for those
They provide shuttle to take customers home but for those with only one car, additional cost is added to the ride back with the already high cost of maintenance services or repairs.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (661) 200-9110 to discuss what we can do to help.
My 2025 crv has been there multiple times for check
My 2025 crv has been there multiple times for check engine light .. really frustrating.. if it wasn’t for service advisor Grant , it would have been a bad experience.. Grant got my crv fixed was professional and a pleasure to work with ..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Moises, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Booked an appt to test drive a 2020 Hyundai Elantra GT
Booked an appt to test drive a 2020 Hyundai Elantra GT N-Line. Upon arrival Christian was helping another customer so Rick grabbed the keys and we took off for a nice test drive. Did not have the time to purchase the vehicle that day so made the drive back the following day and made the deal. A little higher priced compared to other dealers but it was a low mile specific model I was looking for. Smooth buying process with excellent customer service. Thanks again
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Preranger, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!