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INFINITI of Gwinnett

(2,957 reviews)
Visit INFINITI of Gwinnett
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–5:00pm
Tuesday 9:00am–6:00pm 7:00am–5:00pm
Wednesday 9:00am–6:00pm 7:00am–5:00pm
Thursday 9:00am–6:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (877) 749-6120 (877) 749-6120
Used (877) 232-9730 (877) 232-9730
Service (877) 749-9786 (877) 749-9786

Reviews

(2,957 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Gwinnett from DealerRater.

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The staff at infinity were the most friendly and

The staff at infinity were the most friendly and professional team, I have ever had the pleasure of doing business with. Never have I been treated with such respect and transparency in a car sale out of 20 years and multiple dealers. By far the best. Will definitely be doing more business with. Call out to Nasira, Velko and Jana. Thank you all!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mirnes was amazing to work with, he made sure I got

Mirnes was amazing to work with, he made sure I got everything I wanted in my car. He even reached out later to see how i was enjoying my new car. Very sweet and nice person I will definitely work with him again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a great experience with Mark Preston, he was

I had a great experience with Mark Preston, he was extremely informative, very professional, quick, and not pressuring at all. His patience with me was greatly appreciated. I highly recommend Mark @Infiniti of Gwinnett for future Infiniti owners.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mark and Infiniti of Gwinnett were Fantastic!

Mark and Infiniti of Gwinnett were Fantastic! I walked in not intending to purchase, however saw a QX that I wanted to move on by accident. He and staff wasn't aggressive in any way, yet appeared to be patient and attentive to my interest. Mark and staff worked things to make me comfortable and walk away a very happy customer. Thanks Mark, and the entire staff at Infiniti.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Velko was awesome.

Velko was awesome. He explained everything thoroughly and it felt like he really was trying to look after my best interest. Nice guy. Easy process.

Rating breakdown (out of 5):
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Mark helped me buy my first car!

Mark helped me buy my first car! It was a great experience. He helped us work out some kinks and make a deal we desired. I would 100% recommend him for anyone looking to buy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Mark Preston turned every way he could to help me find a

Mark Preston turned every way he could to help me find a good deal. Jana, the Finance Manager, she says things that can be deemed racist like, no one would ever give him/her a loan but they did!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mark did an outstanding job with my car buying experience

Mark did an outstanding job with my car buying experience at Infiniti of Gwinnett. When I identified a car outside of the dealership that I wanted, they arranged to get it for me. This was a huge help with saving me a lot of travel time and the pain of going to multiple dealerships. He made the process easy and enjoyable! Definitely recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I would like to say Thank you to Greg Brennan for taking

I would like to say Thank you to Greg Brennan for taking the necessary steps to get my car back on the road!

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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

From the first online chat, to placing the keys in my

From the first online chat, to placing the keys in my hand, Velko made the process absolutely seamless. I can say without reservation, this has been the absolute best Car Buying experience in my life! Velko kept us informed every step of the way. Although he was conducting a serious transaction, he also made us feel comfortable with his peesonalized approach. EXCELLENT!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.