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INFINITI of Gwinnett

(2,957 reviews)
Visit INFINITI of Gwinnett
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 7:00am–5:00pm
Tuesday 9:00am–6:00pm 7:00am–5:00pm
Wednesday 9:00am–6:00pm 7:00am–5:00pm
Thursday 9:00am–6:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (877) 749-6120 (877) 749-6120
Used (877) 232-9730 (877) 232-9730
Service (877) 749-9786 (877) 749-9786

Reviews

(2,957 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Gwinnett from DealerRater.

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We purchased two cars and the entire experience was very

We purchased two cars and the entire experience was very smooth. The sales team was extremely patient which helped us make the best decision for our family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nice and friendly people are working at dealership so

Nice and friendly people are working at dealership so they're making me so comfortable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Velko was great!

Velko was great! He was very responsive and helpful on the purchase of my 2017 Infiniti! Such a wonderful experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchasing a new vehicle was the last thing I wanted to

Purchasing a new vehicle was the last thing I wanted to do this year. A total loss accident forced my hand. I liked the new INFINITI SUV's so I contacted INFINITI of Gwinnett. Mark Preston was amazing from start to finish. I didn't feel rushed or pressured. Mark spoke to me like a person when describing the vehicle features, explaining the process and answering my questions. I felt like a valued customer. I would recommend Mark and INFINITI of Gwinnett for anyone looking for a nice car and a satisfying buying experience!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Darryl is awesome, such patience and consideration.

Darryl is awesome, such patience and consideration. He took time and explained all features. I highly recommend seeking him out for a positive buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone we dealt with was professional and thorough.

Everyone we dealt with was professional and thorough. Darryl Ferguson explained the features of the car thoroughly, and Goran Sicic was a delight to speak with as we waded through the paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

From start to finish Mark was excellent to work with.

From start to finish Mark was excellent to work with. I called to inquire about a vehicle during the evening and left a message, at which point Mark called me back. We talked through the deal, he patiently scheduled my visit later in the week to purchase the vehicle, and even picked me up from the car rental service when I arrived in town from out of state. If possible I will be going back to Mark again in the future. His professionalism, positive demeanor, and candor throughout the experience was a breath of fresh air.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Velko was very friendly and helpful.

Velko was very friendly and helpful. I was already familiar with him as my husband had purchased his last two vehicles with Velko. I had an idea of what I wanted to see, Velko set up a time and when I arrived had the keys to all the vehicles ready for test drives. He pulled up the carfax without asking, just all around helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent experience.

Excellent experience. I highly recommend our sales consultant Velko Tsvetanov. He made our car buying experience wonderful.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Mr Preston made the connection with us from the start, he

Mr Preston made the connection with us from the start, he identified the right vehicle model, color, road handling, engine performance, suspension, spacious interiors, infotainment technology, that best fit our needs. We truly enjoyed Infiniti’s exceptional car buying experience; from vehicle selection, financing options to maintenance programs. Thank you for your service, Mark! Carlos & Hilda (Gigi)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.