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INFINITI of Gwinnett

(2,957 reviews)
Visit INFINITI of Gwinnett
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–5:00pm
Tuesday 9:00am–6:00pm 7:00am–5:00pm
Wednesday 9:00am–6:00pm 7:00am–5:00pm
Thursday 9:00am–6:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (877) 749-6120 (877) 749-6120
Used (877) 232-9730 (877) 232-9730
Service (877) 749-9786 (877) 749-9786

Reviews

(2,957 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Gwinnett from DealerRater.

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one of the best finance manager in the industry, precise,

one of the best finance manager in the industry, precise, detailed, and efficient. Sales process is swift, Sales rep is well trained and knowledgeable and courteous. I've leased / purchased 6 vehicles from this dealership since 2017

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A truly truly remarkable experience where Velko displayed

A truly truly remarkable experience where Velko displayed the highest forms of professionalism, attention to detail, and honesty throughout. He is the person you want when walking through such an importance purchase in buying a vehicle. Sam was truly helpful as well and overall highly recommend this whole dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Generally, I loathe the car buying process.

Generally, I loathe the car buying process. In the past, I've encountered several switch and bait issues to just unnecessary lies about pricing and finance. However, Mark is much different for the better. He was very patient, a good listener, and worked to satisfy OUR needs and wants instead of vice versa. As a result, we were very comfortable with the car buying process. The no haggle pricing was the best for the model and options at the time in the city. I was surprised that the platinum protection plan was worth purchasing! This was a no pressure sale full of haggling and taking hours on end. It was quote the opposite. The finance team was awesome as well. Highly recommend for new or used Infiniti purchase! It's worth the drive in spite of the heavy traffic!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

They very professional, courteous, genuine, and very

They very professional, courteous, genuine, and very knowledgeable, I would recommend this dealership to others

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Velko was great to work with.

Velko was great to work with. Very knowledgeable and did not pressure us in any way. He delivered on several questions without hesitation and was great on follow up. He showed us all the features on the car. We highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very professional!

Very professional! Kept me updated on the entire process! Would highly recommend to anyone! Drove 3 hours for this purchase!!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Velko is awesome salesmen.

Velko is awesome salesmen. We were looking for used car for my daughter. Velko was very pleasant and kind. We immediately realized that. we were good saleswoman and decided to buy there. We are very satisfied with what we bought there!!!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Bought a vehicle from out of state.

Bought a vehicle from out of state. Excellent service top to bottom. Would highly recommend. Velko (salesman)!was exceptional.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Velko was incredibly quick in replying to our inventory

Velko was incredibly quick in replying to our inventory inquiry. He found rebates we weren't aware of and was very thorough with the entire process. Great purchase from start to end. Highly recommend him and the dealership 100%

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales process was very efficient.

Sales process was very efficient. Manager showed direct interest helping newer sales person. Finance manager was very helpful and not high pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.