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AutoNation Toyota Thornton Road

(2,276 reviews)
Visit AutoNation Toyota Thornton Road
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–6:00pm
New (877) 803-9561 (877) 803-9561
Used (888) 449-6904 (888) 449-6904
Service (888) 761-2174 (888) 761-2174

Reviews

(2,276 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Thornton Road from DealerRater.

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Easy shopping experience!

Easy shopping experience!! And our salesman Sonny was super patient & helpful!!!! I love my new car!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

Overall my family had a good experience today as were

Overall my family had a good experience today as were purchased a car. We had an issue with the finance policy. But we were able to work it out. The employees were courteous and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Allen, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

The dealership and attendant were attentive and returned

The dealership and attendant were attentive and returned the car to me very quickly so I could get on with my day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Marcela, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Great staff. Great people. Awesome group of people

Everyone was great. They all greeted us with so much kindness. This dealership has the best customer service and I would love to go there again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Bev, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Awsome

I was greeted promptly when I arrived. The service I received was fast, friendly and very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Billy! If you need more help, our team is available to talk -- safe travels!

Dennard was great fory routine maintanence visit.

Dennard was great fory routine maintanence visit. He made sure that I was aware of the deals and offers that I qualified for and gave me accurate, upfront pricing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear you had such a positive experience with us, Jamarieb! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Great Customer Service

I have purchased several vehicles from AutoNation in Lithia Springs and have not encountered any issues with any of the vehicles I purchased from there nor have I had any issues with the service department when I take my vehicle for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Thornton Road. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Car Sales Done Right

If you’re in the market for a vehicle go see Tony Thornton at AutoNation Thornton Road! He is accommodating, professional, personable, and easy to work with. I had a last minute change that put me an hour ahead of our scheduled appointment. He told me to come on in, even though he had another client. He greeted me and got me started. He had Andre Heron step in to help out. This young man worked with me like I was his client. Tony checked in on our progress in between working with his other client. You may be thinking that it was nothing special and that’s what should’ve happened. The reality is that these days, what should happen and what actually transpires are not the same! I have to shout get out Andre for his patience with me. I probably looked at 5 different cars! He ran numbers on at least 3 of them. In the end, I wound up going with the first vehicle that he recommend. Tony took care of me like I was family. I went in after work and dinner time rolled around. He made sure that I was good as far as the deal goes but he also made sure that I was good period. Did I mention that he is thoughtful and caring? He showed me that he cared about me and not just the deal. He listened to my likes and needs and made sure that both were met. I’m happy with my car and the note! You can find the dealership just south of I-20 on Thornton Road in Lithia Springs, GA. Dont forget to ask for Tony Thornton - tell him Deidra sent you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, your comments keep us motivated and working hard for all our guests! We appreciate your recommendation of AutoNation Toyota Thornton Road and we hope to be of service again in the future.

I purchased my car from this dealership in 2018.

I purchased my car from this dealership in 2018. Therefore, I always utilize this location to get my car serviced. They are friendly, knowledgeable and communicate throughout the service appointment. I highly recommend Toyota Thornton Rd dealership and service center. Also, those $20.00 off coupons always come in handy. Thanks for continuing to show great customer service long after the purchase of my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Chelsea, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Great great service!

Great great service! My service technician was patient and well informative! Thank you so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Shanyce, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!