Reviews
This is my second leased cayenne at Porsche of Riverside. This deal wouldn’t have been possible without the intervention of David Piedra. His extreme professionalism and courteous demeanor were the main reason I walked away with my new vehicle.
This is my second leased cayenne at Porsche of Riverside. This deal wouldn’t have been possible without the intervention of David Piedra. His extreme professionalism and courteous demeanor were the main reason I walked away with my new vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Sam,thank you for your excellent review! Your repeat business means so much to us, and we are glad that David provided you with the quality care you deserve and ensured your experience with us was worthwhile. Congratulations on your new Porsche Cayenne! Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager
Andrew Villanueva keep me up to date on what was going on with my car and was able to switch my loaner to electric.
Andrew Villanueva keep me up to date on what was going on with my car and was able to switch my loaner to electric.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review! We are pleased to hear Andrew was helpful and informative. Your safety and satisfaction are our top priorities. We hope you continue to choose us for all of your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager
I had a wonderful vehicle purchasing experience. From the moment I started looking at cars, Marco was professional, knowledgeable, and very patient in answering all of my questions. He guided me through the entire process and helped me smoothly purchase the car I had been hoping for. His excellent service made the whole experience easy and enjoyable. It was truly a pleasant car-buying experience,
I had a wonderful vehicle purchasing experience. From the moment I started looking at cars, Marco was professional, knowledgeable, and very patient in answering all of my questions. He guided me through the entire process and helped me smoothly purchase the car I had been hoping for. His excellent service made the whole experience easy and enjoyable. It was truly a pleasant car-buying experience,
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Xiaofeng, Thank you for choosing our dealership and for your kind review! We are so glad that Marco took great care of you and ensured your experience with us was smooth and remarkable. We warmly congratulate you on your new vehicle- on behalf of the entire team here at Porsche Riverside! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager
I’ve leased a few Porsches from nearby dealers but this was my first and last from Porsche Riverside. Jeremy and his sales team will tell you anything to make themselves money. They will tell you a car has Stargard installed and it’s $1495 and mandatory, only to find out the next day it never had a stargard system installed. Was told all tires replaced, the three weeks after buying find out rear tires were worn and 6 years old. Car broke a month after leasing from them, it’s been in the shop a month. Asked them to put me in a different lease and they refused, said call Porsche and deal with them. Lots of lies and poor customer service all around, many other dealers in the area that care about the customer, these guys clearly do not and could care less about the customers safety putting them on the road with these tires they should be ashamed
I’ve leased a few Porsches from nearby dealers but this was my first and last from Porsche Riverside. Jeremy and his sales team will tell you anything to make themselves money. They will tell you a car has Stargard installed and it’s $1495 and mandatory, only to find out the next day it never had a stargard system installed. Was told all tires replaced, the three weeks after buying find out rear tires were worn and 6 years old. Car broke a month after leasing from them, it’s been in the shop a month. Asked them to put me in a different lease and they refused, said call Porsche and deal with them. Lots of lies and poor customer service all around, many other dealers in the area that care about the customer, these guys clearly do not and could care less about the customers safety putting them on the road with these tires they should be ashamed
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- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for bringing this to our attention. I am deeply sorry to hear about your experience — this is absolutely not the standard we hold ourselves to at Porsche Riverside, and I take your concerns very seriously. The issues you've described regarding the Stargard system, tire condition, and the lack of support you've received are completely unacceptable, and I sincerely apologize for the frustration and inconvenience this has caused you. Our GSM, Jeff Hudson, has been trying to locate your contact information. We value you as a customer and want the opportunity to address each of these concerns personally. Would you please reach out to him at the number below? Jon Kienle General Manager Porsche Riverside (951) 552-2700
Great service. Always reliable. I would advise my fellow Porsche owners to have their cars serviced here.
Great service. Always reliable. I would advise my fellow Porsche owners to have their cars serviced here.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Rick, for your positive review! It is an honor to know how confident you are in our efforts here at Porsche Riverside and we will certainly continue to provide you with the same 5-star service in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager
Mr William Barbaro was welcoming , professional, and attentive in checking my car in . Thank you
Mr William Barbaro was welcoming , professional, and attentive in checking my car in . Thank you
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Virginia, Thank you for sharing the positive experience you had with William. We are so glad that he took great care of you and your automotive needs. Your safety and satisfaction are our top priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager
Henry Quezada in service is who I always work with as he does an excellent job.
Henry Quezada in service is who I always work with as he does an excellent job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Dan, for your positive review! We are so glad that Henry consistently takes great care of you and that he made this visit no different. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager
Our service advisor was William Barbaro, extremely friendly and professional. Everyone at this dealership is very courteous. I appreciate the fact that I can obtain a loaner vehicle in order for me to run my errands and this doesn't interrupt my schedule. The waiting area is always clean with tons of snacks available to the customers, (love the Welchs grape juice). We love the video that is taken during the inspection and then sent to us to view, very thorough.
Our service advisor was William Barbaro, extremely friendly and professional. Everyone at this dealership is very courteous. I appreciate the fact that I can obtain a loaner vehicle in order for me to run my errands and this doesn't interrupt my schedule. The waiting area is always clean with tons of snacks available to the customers, (love the Welchs grape juice). We love the video that is taken during the inspection and then sent to us to view, very thorough.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us. We are so glad that William and the team provided you with thorough and efficient service. We strive for 100% customer satisfaction. We hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager
Jason Cai is the most efficient sale person i have ever met by far. the speed he getting the my order done had went beyond my expectation.
Jason Cai is the most efficient sale person i have ever met by far. the speed he getting the my order done had went beyond my expectation.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
YC, We work extremely hard to ensure our guests are satisfied with their visit, and we are glad that Jason provided you with quality and efficient service. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager
I had a good experience with the service team at Porsche Riverside. My Panamera had a complicated suspension issue, but Service Manager Dan Tow stepped in to ensure the situation was handled fairly. My service advisor, William Barbaro, acted professionally and helped make the whole process seamless. They showed a commitment to customer satisfaction and quality service.
I had a good experience with the service team at Porsche Riverside. My Panamera had a complicated suspension issue, but Service Manager Dan Tow stepped in to ensure the situation was handled fairly. My service advisor, William Barbaro, acted professionally and helped make the whole process seamless. They showed a commitment to customer satisfaction and quality service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review, David! We strive for 100% customer satisfaction, and we are glad that Dan provided you with quality and efficient service. It is our pleasure to serve you and your Porsche Panamera's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager