Reviews
I’ve leased a few Porsches from nearby dealers but this was my first and last from Porsche Riverside. Jeremy and his sales team will tell you anything to make themselves money. They will tell you a car has Stargard installed and it’s $1495 and mandatory, only to find out the next day it never had a stargard system installed. Was told all tires replaced, the three weeks after buying find out rear tires were worn and 6 years old. Car broke a month after leasing from them, it’s been in the shop a month. Asked them to put me in a different lease and they refused, said call Porsche and deal with them. Lots of lies and poor customer service all around, many other dealers in the area that care about the customer, these guys clearly do not and could care less about the customers safety putting them on the road with these tires they should be ashamed
I’ve leased a few Porsches from nearby dealers but this was my first and last from Porsche Riverside. Jeremy and his sales team will tell you anything to make themselves money. They will tell you a car has Stargard installed and it’s $1495 and mandatory, only to find out the next day it never had a stargard system installed. Was told all tires replaced, the three weeks after buying find out rear tires were worn and 6 years old. Car broke a month after leasing from them, it’s been in the shop a month. Asked them to put me in a different lease and they refused, said call Porsche and deal with them. Lots of lies and poor customer service all around, many other dealers in the area that care about the customer, these guys clearly do not and could care less about the customers safety putting them on the road with these tires they should be ashamed
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for bringing this to our attention. I am deeply sorry to hear about your experience — this is absolutely not the standard we hold ourselves to at Porsche Riverside, and I take your concerns very seriously. The issues you've described regarding the Stargard system, tire condition, and the lack of support you've received are completely unacceptable, and I sincerely apologize for the frustration and inconvenience this has caused you. Our GSM, Jeff Hudson, has been trying to locate your contact information. We value you as a customer and want the opportunity to address each of these concerns personally. Would you please reach out to him at the number below? Jon Kienle General Manager Porsche Riverside (951) 552-2700
Great service. Always reliable. I would advise my fellow Porsche owners to have their cars serviced here.
Great service. Always reliable. I would advise my fellow Porsche owners to have their cars serviced here.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Rick, for your positive review! It is an honor to know how confident you are in our efforts here at Porsche Riverside and we will certainly continue to provide you with the same 5-star service in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager
Mr William Barbaro was welcoming , professional, and attentive in checking my car in . Thank you
Mr William Barbaro was welcoming , professional, and attentive in checking my car in . Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Virginia, Thank you for sharing the positive experience you had with William. We are so glad that he took great care of you and your automotive needs. Your safety and satisfaction are our top priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager
Henry Quezada in service is who I always work with as he does an excellent job.
Henry Quezada in service is who I always work with as he does an excellent job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Dan, for your positive review! We are so glad that Henry consistently takes great care of you and that he made this visit no different. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager
Our service advisor was William Barbaro, extremely friendly and professional. Everyone at this dealership is very courteous. I appreciate the fact that I can obtain a loaner vehicle in order for me to run my errands and this doesn't interrupt my schedule. The waiting area is always clean with tons of snacks available to the customers, (love the Welchs grape juice). We love the video that is taken during the inspection and then sent to us to view, very thorough.
Our service advisor was William Barbaro, extremely friendly and professional. Everyone at this dealership is very courteous. I appreciate the fact that I can obtain a loaner vehicle in order for me to run my errands and this doesn't interrupt my schedule. The waiting area is always clean with tons of snacks available to the customers, (love the Welchs grape juice). We love the video that is taken during the inspection and then sent to us to view, very thorough.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us. We are so glad that William and the team provided you with thorough and efficient service. We strive for 100% customer satisfaction. We hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager
Jason Cai is the most efficient sale person i have ever met by far. the speed he getting the my order done had went beyond my expectation.
Jason Cai is the most efficient sale person i have ever met by far. the speed he getting the my order done had went beyond my expectation.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
YC, We work extremely hard to ensure our guests are satisfied with their visit, and we are glad that Jason provided you with quality and efficient service. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager
I had a good experience with the service team at Porsche Riverside. My Panamera had a complicated suspension issue, but Service Manager Dan Tow stepped in to ensure the situation was handled fairly. My service advisor, William Barbaro, acted professionally and helped make the whole process seamless. They showed a commitment to customer satisfaction and quality service.
I had a good experience with the service team at Porsche Riverside. My Panamera had a complicated suspension issue, but Service Manager Dan Tow stepped in to ensure the situation was handled fairly. My service advisor, William Barbaro, acted professionally and helped make the whole process seamless. They showed a commitment to customer satisfaction and quality service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review, David! We strive for 100% customer satisfaction, and we are glad that Dan provided you with quality and efficient service. It is our pleasure to serve you and your Porsche Panamera's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager
William is always so helpful. During this service, he went above and beyond to make sure my vehicle received the proper care and attention. He reached out to another company to assist me in getting the proper repair on my side panels. Thank you for taking the time to make sure I would get the correct information and service.
William is always so helpful. During this service, he went above and beyond to make sure my vehicle received the proper care and attention. He reached out to another company to assist me in getting the proper repair on my side panels. Thank you for taking the time to make sure I would get the correct information and service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review! We strive for 100% customer satisfaction, and we are glad that William took exceptional care of you and your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager
Andrew was kind, informative and professional throughout my cars repairs process. My experience felt effortless.
Andrew was kind, informative and professional throughout my cars repairs process. My experience felt effortless.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us! We are glad that Andrew was kind and informative. Your safety and satisfaction are our top priorities and we hope to see you again the next time your vehicle is ready for service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager
From the moment I walked in, the staff projected a level of professionalism that instantly put me at ease.
From the moment I walked in, the staff projected a level of professionalism that instantly put me at ease.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your excellent review! It is always our goal to ensure our guests are comfortable with their visit, and we are glad that William, Taylor, and the team provided you with thorough and efficient service. It is our pleasure to serve you and your Porsche needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Jonathan Kienle - General Manager
I recently brought my Porsche to the Riverside Porsche Service Center for a routine check‑up, and the experience was nothing short of exemplary. From the moment I walked in, the staff projected a level of professionalism that instantly put me at ease, and the compliments they offered both genuine and well timed made the whole process feel like a partnership rather than a transaction. Mr. William Barbaro, the service advisor, greeted me with a clear outline of what needed attention, and his assistant Ms. Taylor Theus, handled all of the paperwork with meticulous efficiency, ensuring I understood every step without being overwhelmed by jargon. Their technician, a true craftsman, tackled the repair with precision, using only genuine Porsche parts and adhering to the brand’s exacting standards. Within a remarkably short turnaround, my vehicle was not only restored to peak condition but also returned with a fresh, road‑ready feel that reminded me why I have a passion with Porsche in the first place. The seamless coordination among the technical team turned what could have been a routine service visit into an experience worth applauding one that reinforces Riverside Porsche’s reputation for delivering top‑tier, customer‑focused care.