Reviews
All of the employees that I mentioned were very helpful...
All of the employees that I mentioned were very helpful and knowledgeable. I have been to several other dealerships closer to where I live and walked out because they would beat around the bush when I asked questions. Carl Black Kennesaw made buying a vehicle easy, the way it should be
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're glad to see that everyone provided you with a five-star experience, and we appreciate your business.
Dishonest dealing
My sales person, Vinny Vecchio was very helpful and professional. Unfortunately, Richard Priester, whom we dealt with vis-a-vis the car's price, is a LIAR. We agreed on a buying price and when we showed up the next day he added $1500.00 to the agreed upon price. I would never recommend a dealership where bait and switch is practiced.
- Customer service 1.0
- Buying process —
- Quality of repair —
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
We're very sorry to hear that you had a bad experience with us. We are very concerned about what you shared and want to learn more about what happened. Please contact us by calling (888) 457-2417.
Best car buying experience I’ve ever had by far, Richard...
Best car buying experience I’ve ever had by far, Richard and Daniel were very professional and nice so I would recommend anyone looking to buy a new car or truck to go to Carl Black
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Will at sales department!! Just GREAT 💯 took his time to...
Will at sales department!! Just GREAT 💯 took his time to show me my best option!! I hope he stay for a long time with you guys🙌🙌
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Emmanuel Elder was awesome. He went above and beyond to...
Emmanuel Elder was awesome. He went above and beyond to get me into a new truck. I would highly go back to him and the dealership again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sapphire was very helpful. I enjoyed working with her....
Sapphire was very helpful. I enjoyed working with her. Good Job, Sapphire! Thanks again. I hope to see you again when I am ready for another new car.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent attention , sales person very knowledgeable and...
Excellent attention , sales person very knowledgeable and excellent service . When it happens , I will refer your dealer to my friends and relatives . Five star dealer
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Too good to be true
Went in for complimentary service given for the 1st year of purchase, told my sister (who's never handled transactions like this before) that she needed a service that was not covered by the service and that the car would not function properly without it. Enjoyed my interactions with this dealership before this, but I will not be returning.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We are so sorry to hear that you didn't have a great experience with us. We appreciate the honest feedback and would appreciate even more an opportunity to discuss your experience with you. If you'd be willing to give us a call at (678) 269-6403, we would like to learn more about where we may have gone wrong. We hope to hear from you soon.
Worked with Daniel G. and the guy was great and very...
Worked with Daniel G. and the guy was great and very personable. He knew his stuff on the truck I purchased and was a great facilitator in the process of working with the sales manager (Jo S.) and the finance manager (Frank M.), who were also great to work with. If you are looking to buy a car he is the man to go see!
- Customer service —
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cody was great!! He helped me find a car I like and at a...
Cody was great!! He helped me find a car I like and at a price that matched my budget!! It was a relatively easy process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
