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Cobb County Toyota

(4,915 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 1:00pm–6:00pm Closed
New (866) 489-7077 (866) 489-7077
Used (866) 490-3349 (866) 490-3349
Service (866) 490-4789 (866) 490-4789

Reviews

(4,915 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cobb County Toyota from DealerRater.

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Good customer service.

Good customer service. Toyota always delivers better service than most of their competitors. Good communication. Fast service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The agents were friendly but I didn’t like how they took

The agents were friendly but I didn’t like how they took my car to the back before I could see how my tire was damaged. They could easily say it’s not able to be salvaged. I would have liked to see proof of that before they took the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were going to charge me $600 for parts and service

They were going to charge me $600 for parts and service that cost $67 with a warranty somewhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service technician was very helpful and understanding

The service technician was very helpful and understanding with my concerns and the service was quick and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Prompt.

Prompt. Listened to me. Within schedule promised. Did not waste my time. Courteous and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Was fast and pleasant, in and out with precision, LIKE A

Was fast and pleasant, in and out with precision, LIKE A BOSS!! LIKE A BOSS!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Absolutely poor service they did nothing work in my car,

Absolutely poor service they did nothing work in my car, after 4 hours I pick it up, the way back I noticed an emergency light in the dashboard because “nothing of oil” in resume they make me lost money because I couldn’t attend properly my job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jc is helpful.

Jc is helpful. He processes the request timely. Raj is very thorough in his work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The Service Center and Waiting Room are tops.

The Service Center and Waiting Room are tops. Just add a few magazines to read. Anthony Sullivan is my go to Service Advisor !! He is professional, courteous and explains services preformed in detail. He cares about his customers and treats them well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I had Appointment with Simon he was nowhere to be found.

I had Appointment with Simon he was nowhere to be found. The service manager had to get someone ro help me after 20mins later. Will not book a appointment with him again or Reagan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.