Reviews
Girl Scouts of Southern Arizona
Prince is great! His customer service is excellent and you never feel like a "customer" when working with him or most of the Jim Click team for that matter.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Another trip to Jim Click
Car was vibrating. Jim Peterson and his people figured out what was wrong and fixed it. Like always. Got some reading done and had your tuna salad for lunch. Took a while, but that's never a problem because you give me a supply of coffee and a quiet place to read. And good tuna fish! Thanks Type of vehicle serviced: 2006 Ford Focus Service: Great - Like always Staff: very helpful and informative - Like always Edward H. Alexander
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
D Pendleton
Great service. Will always go back to the same dealer for my cars needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great customer service
Great customer service, even had help from a service advisor that was not even our service advisor. Went above and beyond. Thanks again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fast wonderful service
I am extremely please with my Lincoln MKZ Hybrid. I had purchased Maintenance for Life and every time I have the car serviced, the service adviser promptly gets my car in the queue, gives me periodic updates while I wait, and is always courteous and helpful. I recently took my car in for a power steering recall and the process only took 55 minutes. Needless to say, I was very pleased in the quick service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Recall
Really friendy service..................................................................................................................
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
customer
I had difficulty in making the appointment but the work was great
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
good sales ... bad mechanics...
Well it was a good experience in sales and all.... but we have had a couple of things come up 1.rge sales man said your mechanic went threw the truck and said everything worked ( cruise control did not work ) but was repaired fast 2.. oppon further inspection found the transmission leaking. . Also in less than a week the battery's have failed ... My son has the truck in Florida and has no way of getting it here in the 90 days to get it fixed can you please help with this matter otherwise i wouldn't recommend you to anyone and would go on the bbb giving you a bad reviews and all over Facebook
- Customer service 5.0
- Buying process 5.0
- Quality of repair 2.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service review
60K mile service on my 03 Mustang... Completed on time, for less than the predicted price.. and everything works great... can't do much better than that.. Gold stars to Jim Peterson and the technician, Joe LOckerman..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service department!
Excellent service process from start to finish... Vehicle was ready on-time as promised, all work completed satisfactorily.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase