Reviews
Courteous and good follow up
Very courteous and follow up was great. Kathy kept me informed on my service. I had a rental car to fulfill my needs. Car still under warranty and it was covered.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Great experience
Everyone did their best to make sure I was taken care of. My truch was is for a routine service. It was ready at the end of the day as promised.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Top-notch Seevixe
Great staff! Great service! Even the trainee was professional and knowledgeable and extremely helpful. They answered al my questions and got me in and out quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
5000 service
I would definitely recommend. I started using this dealership after the one in Dalton kept disappointing me. It was awful awful! Riverside is nothing like them. They are professional, kind, and provide great customer service. It takes a bit but not too bad!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome people
I wasn’t expecting to have to buy a vehicle so soon, but I’m glad my buddy recommended Riverside. I started looking online and got set up with a salesman, Austin. From the test drive to signing the dotted line, the guys (and ladies) at Riverside made me feel like I was one of their own. Purchasing a vehicle can be a daunting task, but they took the stress and intimidation off the table.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Leasing New Vehicle
Great Customer Service, Good Selection on the lot, and affordable. They worked diligently to make it affordable and didn’t waste time. We have leased many cars from Riverside in the past ten years.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
Car problems
My Traverse was having problems and the staff helped me set an appointment. They let me bring it on Sunday night so they would have the day to work on it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pleasant
Friendly quick customer service, willing to help. Great follow up. Smiling people that seem to enjoy working at Riverside auto Group. Lots of stock to make your selection
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service with a smile
Everything was great! Great service and a lot shorter wait than I was expecting. Stacey was very friendly and made me feel like a customer should.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great
Great place to go get oil changed. Fast service and consumer service was good. Waiting room was nice. Even have free snacks and coffee to enjoy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
