Reviews
Jim made the buying experience hassle free. The finance...
Jim made the buying experience hassle free. The finance department was a breeze and the whole process was very quick.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Beiden, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Their service was friendly and efficient. I am a very...
Their service was friendly and efficient. I am a very satisfied customer and will continue to use the service department at Auto Nation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Katy. If you have any further questions, please give us a call. We're always happy to help! Take care!
Great service! Stayed in contact throughout the repair...
Great service! Stayed in contact throughout the repair process and provided detailed and clear information on a timely basis.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Gio was amazing, I was able to get me car in a few hours....
Gio was amazing, I was able to get me car in a few hours. I would definitely go back for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Always an excellent service from Mike Ouida 👍🏼I...
Always an excellent service from Mike Ouida 👍🏼 I highly recommend this location, easy, fast, efficient and on time service. Thank you all for the great experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.
Very professional dealership, straight forward and...
Very professional dealership, straight forward and willing to negotiate to make the deal work. Ennis was easy to work with and very professional. Would definitely work with again in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
i had a great first time experience with Mike in the...
i had a great first time experience with Mike in the Service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Had a appt. then when I got there was told I had to wait...
Had a appt. then when I got there was told I had to wait I wasn’t on appt list
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
I had an appointment at 11:30 but decided to show up a...
I had an appointment at 11:30 but decided to show up a bit early. I was greeted immediately and was shown all the options I had. Mario was great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Mike is very friendly and helpful as well as...
Mike is very friendly and helpful as well as knowledgable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Mike here at AutoNation Ford Katy! Don't hesitate to call us if you ever need anything. Be safe on the road!