Reviews
They will return your car with problems it did not have
I took my car for an air bag replacement recall and got it back with the audio and bluetooth system not working.Took it back and the clerk was very rude and they did not took any responsibility. I ended paying more than 200$.They were very rude and did not listen to my requests and never gave me a cause of the issue. I will pass this information to my peer group and known people.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
VERY PROFESSIONAL
After I put out a request for information on a new Ford Taurus on the internet, I was contacted by Auto Nation with info on two new cars available for sale. I contacted the internet sales manager and told him what I was looking to buy. He provided information on a vehicle that matched what I needed.. When I went over to look at the car and did a test drive it was what I wanted so we worked out a deal and I purchased the vehicle. and was very pleased with the friendly people who helped me buy the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ford Escape Purcase
I have been doing business with AutoNation for several years and have always had good service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
Recall / Oil Change and Tire Rotation
Failed on every aspect of my service. Told me they couldn?t perform recall on my 2011 F150 but after sending a complaint email it turns out the can do the recall. This required two trips. Managed to get a loaner car and was told my truck would be ready by 7pm the same day. I told them I may or may not make a THIRD trip back. Next morning find out nothing was done on the previous day and truck would be ready at 3pm. Looking for a new dealership to service my truck as I don?t have any confidence left in Autonation Ford
- Customer service 3.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for leaving this detailed feedback about your experience with our dealership. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (877) 203-5276 -- we hope to hear from you soon.
Having my car service
They do very fast and friendly .if you going to make appointment first is better I think
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the positive review. We appreciate your business and hope to see you here again!
Purchase of new 2019 Ford Ranger Pick Up
The purchase of my new 2019 Ford Ranger was the easiest vehicle purchase I ever made. Mr. Sam Hoehne went above and beyond to help me with my New 2019 Ford Ranger. He found me the exact kind of pickup truck I wanted and kept in constant contact with me on the status of my New Pick Up arrival. He made sure I got all the new "ADD-ONS" for my new pick up. He let me know when each was done. He answered all the tons of questions I asked him and was extremely cheerful. Sam showed me lots of how to do items. Mr. Steve Medsger also helped me with answers to many questions and showed me how to work items in the new truck. Both of these 2 men made everything so easy for me. Both of these two men were eager to help me right away, I didn't even have to wait .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Martin, we're so glad that we were able to go above and beyond your expectations! If you have any further needs or questions, please give us a call. We're always happy to help!
5 stars
Good to buy my new truck at you, this truck is nice, expected more fuel efficiency but it?s ok
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Jesus, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day!
Mick990@yahoo.com
The did a great job repairing my vehicle. They also provided a shuttle back and forth to my home. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're so glad that everything was completed to your satisfaction! If you have any further questions, please don't hesitate to reach out!
Recall mustang
They were helpfull and service was done fast I was therin the morning and my car was ready at the end of the day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Review of sale
I have purchased 3 trucks from Ryan Davis , he is the best
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
George, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.