Crown Nissan of Greenville

Please beware of any trust or expectations you might have buying a used vehicle here. I purchased a used vehicle and was told that the extensive check was completed and performed by the sister Toyota dealership. 500 miles later , my check engine light comes on and I am now looking at $9719 in repairs. Transmission and u joints. No one can answer how this might have been missed during their inspection. Their attempt to resolve was to buy it back at 60% of the purchase price and buy something else at full retail.

I really appreciate the treatment Matt Dabrescia in Greenville nissan gave me . Got me in a nissan rogue after a week of looking, they were great 👍 Matt worked hard getting me in a car at a payment I could afford...

I had an incredible experience here at Crown Nissan, specifically with Carolos Alvarez. I am such a right brain, I avoid stress, conflict at ALL cost. Needing to get a car was a dreadful thought yet from the moment Carlos walked up to us, his relaxed and helpful vibe started the process so chill. By the end of the purchasing, we really did feel like friends. He heard my concerns and fears and looked out for me during the rest of the process. I can't say enough how happy I am. Buying cars these days are just so different, he was honest with what he had available and let me decide every step of the way. Thank you so much guys, I LOVE my Juke!

This place specializes in the grind. High prices, high interest, High pressure. Lurking salesmen and ornery finance guys. I need to take a shower after spending an hour here.

First I need to retract my previous review of Crown Nissan. What I thought was rusted and or chipped paint turned out to be dirt. However my review was about how the situation was handled by the Dealership. Since that post I was contacted by a manager Nathan Reece and Matthew Whitaker. They immediately had me come down and bring my car to checked out to see what could be done to rectify the situation. The person that I had contacted about the issue made a statement and decision that was based solely upon himself, without consulting any management. As soon as management was aware, they reached out to me to make it right. They also assured me that they if I had any issues moving forward that they will be there to help. Thank you Nathan Reece.

My wife brought our 2012 Nissan Altima in for an oil change. When she got home I noticed oil on the garage floor. She called and scheduled an appointment to have her car looked at. If I had not noticed the oil leak it could have caused damage to the engine. They fixed the problem which must have been a seal. We live almost an hour away from the dealership so with two trips to the dealership and waiting on her car to be serviced. We felt that the service department should have offered her a free service the next time that we bring the car in. Our time is just as valuable as theirs. This car was purchased new at crown Nissan in 2012. We will be looking at purchasing a new car in the near future. I am disappointed in the way this mistake by service was handled. Jimmy shipman

Purchased a 2022 Pro-X. Working with Larry and Walker, I was able to locate the vehicle I was looking for and all questions were answered patiently. I knew the value of my trade and dealer hit that mark the first time. Also, I knew the vehicle that I wanted and was looking for particular color and packages. Both salesmen were friendly and professional and found them to be very knowledgeable on the vehicles. The whole process took a few hours (The reason there were two sales persons was first person had a family emergency and second stepped in to help). Overall, for me, the experience was pleasant. It's natural to be excitable when you are investing a good deal of money in a new vehicle and most likely frustrated with your current ride. Again, both Larry and Walker were very helpful and easy going. I never felt pressured or steered towards something did not want. A short time after the purchase, I received a follow up call just to check if any problems or questions needed their attention. Take the time to know what you have and what you want. Then ask for Larry or Walker and I'm sure you will be pleased.

0 satisfied not satisfied with the approach. I should have went out without saying anything my mistake. But I’m not going to recommend this to any of my friends

Had a very good car buying experience. Carlos Alvarez did a great job, listened and was very honest and not pushy at all. I was not 100% on what I actually wanted. He showed me the perfect car for me 😃 Danny Estrella was also very helpful and they both made car shopping and car buying as stress free as possible!

Absolutely the worst service I have had in all the years of having service through dealerships I honestly don't believe that Crown Nissan cares at all about the consumer. Went in for a routine oil and tire rotation service, . I also noticed that a small amount of water had accumulated inside the rear hatch( I have a 2017 Nissan Murano Platinum) This had happened about 7 months ago when a large amount of water collected in the rear hatch. I Google what could cause this problem and they stated that a drain hose was crimped or stopped-up which Nissan indicated that that was an issue in the Rogue/Murano. I explained all of this to the service writer. They said my car was ready and they could run water for a while and could not replicate the problem. About 3 weeks later we had a down pour and my car was flooded. I made pictures an returned my car that day with all the water inside. They finely replaced the drain hose which I told them was the problem plus replaced the carpet in that area as well as the headliner They called me and stated that another drain line in that same location was crimped and the filter was stopped upped and the cost would be $400.dollars. I sated that it should have been replaced the first time I had the issue. I also told them that I had an extended bumper to bumper warranty. They never checked to see if it was covered I contacted Nissan and have a open case pending. They should NEVER have a service writer who is going on vacation the next week to handle service work. *The service writer I worked with not listed. haroldsargent