Reviews
Very satisfying experience Preston is very professional
Very satisfying experience Preston is very professional & very nice young man. Enjoy talking to him. Definitely would deal with him again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I had the BEST experience at this West Herr.
I had the BEST experience at this West Herr. I spent two long days trying to get out of a situation I didn’t think I could get out of. William Wallace was my salesman and he was absolutely amazing. He found a car I loved within 30 minutes and already had it waiting for me when I got there. John the manager was amazing, friendly and helped so much to get me into this new car & Tim in finance. Between those 3 I drove home in a dream car when I didn’t even think I could get a new car. They are absolutely amazing and I will always come back to West Herr. If you are looking for a new or used car even if it isn’t ford go see William Wallace at Ford West Herr in Hamburg. He is the BEST.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had the BEST experience at this West Herr.
I had the BEST experience at this West Herr. I spent two long days trying to get out of a situation I didn’t think I could get out of. William Wallace was my salesman and he was absolutely amazing. He found a car I loved within 30 minutes and already had it waiting for me when I got there. John the manager was amazing, friendly and helped so much to get me into this new car & Tim in finance. Between those 3 I drove home in a dream car when I didn’t even think I could get a new car. They are absolutely amazing and I will always come back to West Herr. If you are looking for a new or used car even if it isn’t ford go see William Wallace at Ford West Herr in Hamburg. He is the BEST.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is my fourth lease dealing with Sabrina and have
This is my fourth lease dealing with Sabrina and have always been treated very well.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was the best car buying experience I have had yet
It was the best car buying experience I have had yet super easy to deal with no haggling and delivered vehicle right to my home would definitely recommend West Herr to anybody in the market for a new vehicle
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very courteous and professional All work performed in a
Very courteous and professional All work performed in a timely and efficient manner Really like that they will drive you home / work so you don’t have to wait at the dealership
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Corey and his team took care of my truck on short notice
Corey and his team took care of my truck on short notice and did top notch work ! Couldn’t be happier and more grateful for everything they did for me!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Anthony in service was instrumental in the repair of my
Anthony in service was instrumental in the repair of my 2023 F150. It was a difficult problem find , but perseverance paid off. Thanks Anthony.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The sales personnel are very helpful in getting the kind
The sales personnel are very helpful in getting the kind of deal I was looking for. I appreciate all their efforts and I was able to drive away in my new car on the same day.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had inspection, oil change & tires rotated,,, super
Had inspection, oil change & tires rotated,,, super fast,, very polite & respectful. Tony Ventrella even took time to reconnect my Car Play,, I’m very happy & definitely would recommend them,, Thanks 😊 Again!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
