West Herr Ford Hamburg

Most recent inspection was to include a video of the inspection. I never received that, left several voice mails with my service rep, Robert. I actually talked to a person on my fourth attempt and was assured it would be addressed … that did not happened. So I’ve been chasing this for a month with no resolution. Why advertise this perk if you are not following through? I will go to another dealer in the future.

I can say enough how everything was amazing. Helped me pick out tires. Exceptional service!

Jesse is outstanding, he really takes the time out to help you with whatever issues you’re having with your vehicle. He’s a go to guy for me there.

Professional and timely service Excellent conversations and communication on the services needed , no excuses or questions

Tony was very helpful and considerate. I love the pick up and drop service of my Explorer. Brought vehicle back to my home was great

I was extremely happy with Tony Sorrento and Cole Moon. Very helpful and friendly. They made the whole process easy for me and I drove away with a new Bronco that I love. Thank you.

Been with them 45 years will never go anyplace else Isabelle is great sales patience and takes time Steve very accommodating would never change dealers

I very happy with the service I recieve from west herr. My service advisor Joe Borrello and technician took care of all my concerns and then some..I'm grateful for the customer service I received from there and will be looking forward to my next service and future superduty purchase...its the friendly people that work there that make west herr the place to go.

They do excellent work in their service department is awesome Angelo is a great person to work with

Ryan & Jesse we're great to work with. Repair was done promptly. Would use this dealer again.