Reviews
Great customer service
Sales team is quick. I like that they don't leave you wandering around the sales lot forever, they approach you VERY quickly and help you with your questions. I felt as though sales rep was trying to help me make the most informed decision as possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Lamora, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Hardin Honda satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Sale one car and delivery differnt
I drive and test a HRV AWD, after whole evening agree on price finish all finance paper worh cost us about 4 hours. ready to drive car home . They give me different car not AWD, but FWD ( i did not test drive this car). Tell them that this is the wrong car also when i do paper work they ask me to sign that i did test drive the car. he try to return my deposit but machine does not work , will have to wait until tomorrow afternoon if i can get my downpayment back.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Excellent sales guy
Ronnie showed us all the features and benefits on our civic. Most sales guys skip this. He had us sold on the test drive. Thank you so much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Amazing service
The entire experience was perfect. All my needs were taken care of and I have zero complaints. Ray and Iman treated me like I was family and I couldn’t be more grateful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Arya, we are so glad we could take care of all of your needs at Hardin Honda. Thank you for giving this feedback; we will be sure to share it with the team! Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Great customer service
Kari was so great! Patient and understanding to me having two little girls who were fussy. She was awesome! Great customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Regards, Hardin Honda Service Team (714) 533-1466
great place and friendly environment
it was a very great experience , fast and smooth , tammy is friendly and great to deal with she took care of me , very well and professional and made it all the transactions easy and clearly .i would highly recommend anyone to buy from Hardin honda .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tony, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Excellent customer service
Rani found us the car we liked and was very knowledgeable about the extra warranty and alarm. He made our sales go very easy and we where very happy with our purchase. We had originally purchased our previous car at Norm Reeves and not only did they take advantage of us on price but had screwed us on the interest. We will defiantly be coming back to Hardin Honda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Regards, Bob Beck, General Sales Manager rbechtloff@hardin.com
Great service
Timeliness, through check of car. Great service.love my honda.would recommend anew Honda to family and friends.Thank you for great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We cannot thank you enough for your wonderful review of Hardin Honda and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Regards, Hardin Honda Service Team (714) 533-1466
Great service
Chris is always super helpful and the service is always quick! Thanks for always making my visits easy and fast!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeremy, it's great to know that Chris provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Regards, Hardin Honda Service Team (714) 533-1466
Service is best around
Naeil is always helpful and informative. He makes the repair process easy. Facility is clean and has a comfortable waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Regards, Hardin Honda Service Team (714) 533-1466