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Rudolph Honda

(2,411 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
New (915) 320-7294 (915) 320-7294
Used (915) 320-7316 (915) 320-7316
Service (915) 320-7317 (915) 320-7317

Reviews

(2,411 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Tha fees are tremendously high, I have a ,2020 Honda fit

Tha fees are tremendously high, I have a ,2020 Honda fit and usduslitske it to the Honda dealership located on Lee Trevino Ave in Paso Tx. For any maintenance that's need it. This time I took it to the dealer located on Red Rd, El Paso Tx and they charge me 92.35 for an oil change when on the other dealery I payed 52. I would never take my car into Red Rd dealership!!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Rosavelazquez64, we regret to hear that your experience with us was not a more positive one. Please contact us at (915) 845-4321 so we can work with you to make this right.

Buying a car at Rudolph Honda was an awesome experience.

Buying a car at Rudolph Honda was an awesome experience. Everyone was so kind and helpful. This is the second car I have purchased from this dealership. I would highly recommend them!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

Express Service

Service was quick, waiting areas were nice and clean, and the advisor was helpful in letting me know about the condition of my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Great service

I was given great and friendly service which is always appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

CR-V had one sticker price but when doing paperwork to

CR-V had one sticker price but when doing paperwork to finance the vehicle ,finance department added over $3,000.00 that wasn’t on prize. False advertising at its best!!!! Purchased vehicle on 9-5-22 Labor Day Special??????????????????????????

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Rudolph Honda

It was pleasant and easy going. I didn?t feel pressured nor rushed. Sales person was nice and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Yolanda, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Audi A6

Driver side wiper flew off on way house during rain. It was not succeed properly to wiper arm.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we truly appreciate your honest feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Car owner

The attendant was polite, courteous and welcoming.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Barbara, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

On Aug.

On Aug. 24, 2022, I took the car in for Service, and left it until the following day. Willie Ray was my Advisor, always very respectful and polite! As a customer I feel comfortable and confident because I know that the people there will take care of Mr. Matos and I. Thank you again for your service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rudolph Honda! If you have any further questions, please give us a call. We're always happy to help!

Oil Change

I took my 2001 Odyssey in for an oil change and told them the pan bolt was stripped and a butterfly bolt was used. I told them before they started and after the job was completed the servicemen told me that the mechanic replaced the butterfly bolt with another pan bolt. When I got home and after an hour I checked under my car and there was a pool of oil on the ground. I called the express service department about what I found and the servicemen talked to his manager and he informed him that there is nothing he could do about it. He offered me the telephone numbers of the parts and service departments to get the pan replaced. I told him that it wasn't leaking before they did the oil change but they didn't seem to care.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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