Land Rover Hartford

Update: The service manager saw this review and offered me $300 to remove it - I also confirmed with previous mechanic that there were no missing bolts or broken clips in the engine bay before the dealership got the car, so my best guess is they got upset i didn't buy a part from them at 50% mark up and took it out on my car - STAY AWAY it used to be we would bring the car to the shop and were charged a diag fee so they can take a look at whatever was wrong with it, now we are charged separate diag fees for each item we report, and they don't mention or offer to fix problems you would think they would notice, like the driver's seat heat doesn't work, the license plate light warning is on the engine part that needed to be replaced was quoted at 1700$, i found it online for $900, other land rover sellers had it for $1100 with 2 day shipping engine bay was a mess on return! missing a shroud bolt that i talked to the previous tech who worked on it (was not used or serviced between) and he said there weren't any missing bolts the entire back half the engine bay was off the clips that hold it in place and wedged against the engine itself, it would have been IMPOSSIBLE for them not to notice this while they worked on it, if indeed it was brought in like that, instead it was returned with a problem that didn't exist according to the previous tech i was being super patient & encouraging the entire time, car was in the shop for two weeks

The service coordinators Doug and Jeffrey always make service a great easy quick experience! I love working with them.

Claudia was amazing she made the entire experience great from start to finish. I would highly recommend this dealership they took the time to listen to us and put us in the vehicle that worked the best for us. Keep up the great work!!

Service has been an issue since we purchased our first vehicle from them. Sales has always been superb. I believe the actual mechanics are very skilled but the service department, itself, is deplorable. Tough to make an appointment. Communication is insufficient. I was contemplating purchasing a new vehicle in December and chose another brand specifically due to the lack of service suooort from Hartford.

Claudia Dijmarescu was absolutely wonderful! We purchased our first ever Land Rover and it was a very pleasant experience. Claudia was extremely knowledgeable about the Discovery Sport that we were interested in and was able to answer all of our questions about the vehicle and all of the available options that came with it. She even delivered our new Discovery to our home, once all the paperwork and any needed servicing was completed. She gave us her personal cell number so she could answer any additional questions once we had the vehicle in our possession. I would highly recommend Claudia and Land Rover Hartford to anyone in the market for a new or pre-owned Rover.

Prompt and thorough service for my vehicle. Video of inspection is very helpful. Clear communications.

Excellent service ! The team had effective communication and explained everything we needed to know for our car.

So I picked up my 2025 range rover sport two weeks ago and im so happy that David b. My sales rep and I hashed it out that worked for the both of us. What a experience to actually drive one! Thanks again land rover of Hartford and David b.

Absolutely thrilled with my new Range Rover, and I owe a massive thank you to Dave B at the dealership! From the moment I walked in, Dave was welcoming and genuinely interested in helping me find the perfect vehicle. His knowledge about the Range Rover lineup is impressive; he patiently walked me through the features and options, ensuring I understood everything. I never felt rushed or pressured, which made the car-buying experience enjoyable and stress-free. The entire sales process was smooth, with transparent pricing and no hidden fees. Dave even followed up after the sale to ensure I was happy with my purchase. If you're looking for an exceptional car-buying experience, I highly recommend visiting Dave B at the dealership. He truly goes above and beyond for his customers! Five stars all the way! 🌟🌟🌟🌟🌟

The service was outstanding, better than any other dealership i have ever been to including BMW in the past. The service representative Doug was attentive, responsive and compassionate and made sure everything was done shared off schedule and to perfection. I would highly recommend this dealership for buying it servicing your car.