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Rick Hendrick Toyota Sandy Springs

(2,852 reviews)
2025 state dealer award
View 7 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

Reviews

(2,852 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Toyota Sandy Springs from DealerRater.

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Ms. Q. is an excellent employee. She was extremely

Ms. Q. is an excellent employee. She was extremely patient when assisting me at TOYOTA Sandy Springs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for taking the time to review us! It means the world to us to hear from our clients! Welcome to the Hendrick Family! Tim Hackney General Manager

The service representative was very through in the

The service representative was very through in the explanation of services being provided and the cost. Very professional and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for taking the time to spotlight the team here! Your trust means the world to us all here. Welcome to the Hendrick Family! Tim Hackney General Manager

Great experience.

Great experience. Client specialist Lou Navamal was very easy to work with and helped me get a great deal on my new car. Everyone at the dealership was professional, helpful, and kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business and for taking the time to speak so kindly of the team here. I can’t tell you how much it means to us here. Welcome to our Hendrick Family! Tim Hackney General Manager

Customer Service really do try to get you in and out in a

Customer Service really do try to get you in and out in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to spotlight the team here! Your trust means the world to us all here. Welcome to the Hendrick Family! Tim Hackney General Manager

Our salesperson Mo, was very well informed and cordial.

Our salesperson Mo, was very well informed and cordial. It was very refreshing to deal with professional sales people that were realistic about sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to review us! It means the world to us to hear from our clients! Welcome to the Hendrick Family! Tim Hackney General Manager

Alyssa Glover is kind and professional person who helped

Alyssa Glover is kind and professional person who helped me tremendously when I needed help. She helped me get my remote app working so that I can start the car remotely until I recover from serious knee surgery. This is necessary to keep the battery from falling. I’ll add that this was 13, after I leased my vehicle. At Rick Hendricks they emphasize customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for the review. We appreciate you being a part of our Hendrick Family. Take Care! Tim Hackney General Manager

I bought my Toyota RAV4 from Rick Hendrick Toyota Sandy

I bought my Toyota RAV4 from Rick Hendrick Toyota Sandy Springs in 2016. I have taken it for service there every six months. My service specialist Alex Davidovici has always given me excellent service. I depend on him and this dealership and they have never let me down. I am certain that I will go to Rick Hendrick Toyota Sandy Springs the next time I buy another RAV4.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you so much for taking the time to review us! It means the world to us to hear from our clients! Welcome to the Hendrick Family! Tim Hackney General Manager

Bought a Camry from Aldrich!

Bought a Camry from Aldrich! Very professional and knowledgeable. Works quick and is very detailed oriented! Would recommend him for your next vehicle purchase!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Greetings! We appreciate your feedback and are glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take Care. Tim Hackney General Manager

Lou Navama is the best thing since sliced bread as

Lou Navama is the best thing since sliced bread as salesman. We're bringing our daughter here for her first vehicle in a few more years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review. We appreciate you being a part of our Hendrick Family. Take Care! Tim Hackney General Manager

Lou, was outstanding.

Lou, was outstanding. He was informative and patient and is not even a salesman but someone who helped me get the deal I wanted. Thank you, Lou

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Dealer response

Greetings! We appreciate your feedback and are glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take Care. Tim Hackney General Manager