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Rick Hendrick Toyota Sandy Springs

(2,814 reviews)
2025 state dealer award
View 7 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

Reviews

(2,814 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Toyota Sandy Springs from DealerRater.

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Saint made the whole process so smooth.

Saint made the whole process so smooth. He explained everything about the hybrid system and I drove away completely confident in my choice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We take customer service so seriously here. I am so thrilled you felt compelled enough to share this with the world. Just shows us that doing the right thing is ALWAYS the right thing to do. Welcome to our Hendrick Family. Tim Hackney General Manager

It was super nice and fast!

It was super nice and fast!! Greg was super nice and there’s a great snack selection in the lobby by sales!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Greetings! We appreciate your feedback and are glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take Care. Tim Hackney General Manager

Saint really listened to what I wanted in a car.

Saint really listened to what I wanted in a car. He found the perfect Camry with all the features I needed at a fair price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for taking the time to spotlight the team here! Your trust means the world to us all here. Welcome to the Hendrick Family! Tim Hackney General Manager

Juan was great very informative His time estimate was

Juan was great very informative His time estimate was perfect Very efficient regular car service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and for taking the time to speak so kindly of the team here. I can't tell you how much it means to us here. Welcome to our Hendrick Family! Tim Hackney General Manager

Awesome service ; Juan is always the BEST!

Awesome service ; Juan is always the BEST!!! his attitude is exceptional . He helped me with great answers to my questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you so much for taking the time to review us! It means the world to us to hear from our clients! Welcome to the Hendrick Family! Tim Hackney General Manager

Mack was amazing!

Mack was amazing! She helped me with my a/c and was really kind and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to review us! It means the world to us to hear from our clients! Welcome to the Hendrick Family! Tim Hackney General Manager

Greg is a great helper!

Greg is a great helper! I book with him every time I come to get service done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and for taking the time to speak so kindly of the team here. I can’t tell you how much it means to us here. Welcome to our Hendrick Family! Tim Hackney General Manager

The wait is way too long.

The wait is way too long. The service members aren’t attentive enough. A few seem to be distracted by each other. Speedy service will make this location great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Apologies for your recent experience here at Rick Hendrick Toyota Sandy Springs. Please give me a call at your earliest convenience, so we can make this right: 404-236-1821 David Ray Service Director

They are doing excellent job Thanks to them always and

They are doing excellent job Thanks to them always and my car are great now. Thanks to ray and McGhee for doing that good job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for taking time out of your day to write this. I’m so proud of the team here daily and hearing from our clients makes me even more proud. Welcome to the Hendrick Family and thank you again! Tim Hackney General Manager

The Service I received was awesome!

The Service I received was awesome! I Love the Rick Hendricks Toyota dealership! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review. We appreciate you being a part of our Hendrick Family. Take Care! Tim Hackney General Manager