Reviews
Had an appointment for 9:15 for just oil change, promised
Had an appointment for 9:15 for just oil change, promised 1 hour, got my car back at 11:05
Had an appointment for 9:15 for just oil change, promised
Had an appointment for 9:15 for just oil change, promised 1 hour, got my car back at 11:05
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience. If you would like to further discuss your visit, Terry, feel free to contact us at your convenience. Tom Cline General Manager tom.cline@auburnhonda.com
Auburn Honda is great.
Auburn Honda is great. I used them for all my service to both of the Honda I’ve owned. The best service every time I go there. Helpful, polite and courteous knowledgeable. They always check any discounts available for my services. Informative of what needs to be done at that time or later. Always can get my car in for service and completed a timely manner. I’m always told how long it will be. Never to busy to give you a call. Great waiting area. Love the snacks and refreshments available.
Auburn Honda is great.
Auburn Honda is great. I used them for all my service to both of the Honda I’ve owned. The best service every time I go there. Helpful, polite and courteous knowledgeable. They always check any discounts available for my services. Informative of what needs to be done at that time or later. Always can get my car in for service and completed a timely manner. I’m always told how long it will be. Never to busy to give you a call. Great waiting area. Love the snacks and refreshments available.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They always take great care of us They did a great job Ok
They always take great care of us They did a great job Ok I will
They always take great care of us They did a great job Ok
They always take great care of us They did a great job Ok I will
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Stuart and Eddie were great.
Stuart and Eddie were great. They resolved 2 issues for me. We weren’t able to duplicate and diagnose the 3rd item, after multiple attempts and test drives. Eddie checked out my concern on the suspension, and put me at ease that everything was solid. I really appreciate the thorough check up and feel comfortable everything is good now and that the team will take care of me if the issue arises again in the future.
Stuart and Eddie were great.
Stuart and Eddie were great. They resolved 2 issues for me. We weren’t able to duplicate and diagnose the 3rd item, after multiple attempts and test drives. Eddie checked out my concern on the suspension, and put me at ease that everything was solid. I really appreciate the thorough check up and feel comfortable everything is good now and that the team will take care of me if the issue arises again in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worked me to follow through on warning message and
Worked me to follow through on warning message and completed prompt repairs. Answered all my questions and kept me informed
Worked me to follow through on warning message and
Worked me to follow through on warning message and completed prompt repairs. Answered all my questions and kept me informed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
When I first walked into the dealership the man at the
When I first walked into the dealership the man at the front desk was very friendly and gave me a hat. (thank you) This made me feel very welcome and was the start of a good experience. Michelle was very knowledgeable and friendly. Her professionalism and no pressure approach was greatly appreciated. Her help after the purchase was outstanding. She answered all my questions and explained features I was not familiar with. Finance Manager Thi Nguyen was very helpful and professional. She explained and gave me very good advice on different options. Of. all my experiences with purchasing a vehicle this time was the best. Michelle Swaim and Thi Nyuyen are Top notch and I highly recommend them to everyone. I thank you both for everything.
When I first walked into the dealership the man at the
When I first walked into the dealership the man at the front desk was very friendly and gave me a hat. (thank you) This made me feel very welcome and was the start of a good experience. Michelle was very knowledgeable and friendly. Her professionalism and no pressure approach was greatly appreciated. Her help after the purchase was outstanding. She answered all my questions and explained features I was not familiar with. Finance Manager Thi Nguyen was very helpful and professional. She explained and gave me very good advice on different options. Of. all my experiences with purchasing a vehicle this time was the best. Michelle Swaim and Thi Nyuyen are Top notch and I highly recommend them to everyone. I thank you both for everything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The dealership service department in Stuart is awesome.
The dealership service department in Stuart is awesome. They always have best prices and take care of the customer.
The dealership service department in Stuart is awesome.
The dealership service department in Stuart is awesome. They always have best prices and take care of the customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This dealership is outstanding.
This dealership is outstanding. Considers customers comfort during the wait time of service. Stewart & Jeremy are my go to guys. Sorry didn’t see them when I was there.
This dealership is outstanding.
This dealership is outstanding. Considers customers comfort during the wait time of service. Stewart & Jeremy are my go to guys. Sorry didn’t see them when I was there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Helpful, knowledgeable, not pushy at all.
Helpful, knowledgeable, not pushy at all. Willing to negotiate was very helpful and made it possible to purchase the car.
Helpful, knowledgeable, not pushy at all.
Helpful, knowledgeable, not pushy at all. Willing to negotiate was very helpful and made it possible to purchase the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Michelle was so nice to deal with.
Michelle was so nice to deal with. No high pressure which I appreciated. I would recommend her to anyone interested in a Honda. Thank you, Michelle!
Michelle was so nice to deal with.
Michelle was so nice to deal with. No high pressure which I appreciated. I would recommend her to anyone interested in a Honda. Thank you, Michelle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car