Auburn Honda

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
16 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    September 4, 2017

    I want to thank david, tom and donovan for getting a new civic type r for me. There was a mark up but they were straight up with me since the very beginning... no surprises like ive heard other dealers doing. They were nice, helpful and gave me a great experience even though i am an out of state buyer. Thanks guy so much!

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    Shopped for a new car
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    Dealer Response

    Thank you very much for the kind words and feedback, Nick!

  • 5.0 out of 5
    November 29, 2016

    I recently bought a new HRV from Auburn Honda. It was the best car buying experience I have ever had. I didn't feel any pressure from the staff at all.... My salesman was Robert Hennum and he was really great, and patiently answered all of my questions. The facility is very nice, and the best thing was that once I made up my mind, the paperwork went really fast and I was driving my new car home within about an hour. These people are great at this dealership and I highly recommend them. I actually have another Honda dealership much closer to my home, which I visited first. I was not happy with how that went. It was well worth going the extra distance to Auburn.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you very much for the feedback and recommendation, JB! We look forward to seeing you again.

  • November 26, 2017

    Let me be very clear in this review I had gone to every dealership, Car lot, financing location and credit union desperately searching for someone to help... me, a single dad just trying to get a vehicle to be able to pay the bills and safely transport my daughter to school, daycare, and to her mothers but I received every run around and scheme imaginable that would benefit the salesman not me the customer. That’s not customer service. That was until I went to Auburn Honda! I was skeptical but the initial reassurance and comfort given by salesman Donovan Buttram was such a drastic change I knew something was different about them. Now my terrible credit had stopped me before from getting a car but not with this guy! He was positive he could get me a vehicle and a good one at that. A few hours and one test drive later him and his finance team got me onto a BRAND NEW 2017 Honda Civic LX. I drove off the lot with tears rolling down my face in utter disbelief. HUGE THANKYOU TO EVERYONE AT AUBURN HONDA AND A SPECIAL THANKYOU TO DONOVAN! You all just made my life reach its potential to not just survive but thrive.

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    Shopped for a new car
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    Dealer Response

    Thank you very much, Tyler! Your feedback is greatly appreciated.

  • 1.0 out of 5
    October 3, 2016

    It took 30 minutes to get someone to talk to me and another 90 minutes to get an oil change. The idea that you can come by Auburn Honda without an appointment... and get quick service is a myth. I'm sure their other services might be fine but they obviously don't have enough staff to do the job they advertise. These service guys are all run ragged.

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    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Sally, thank you for taking the time to rate us. We would love to provide you with a 5 star experience next time. If you have time, please call us ...at (888) 886-6187 to let us know how we can do that.

  • 5.0 out of 5
    August 14, 2016

    Very easy transaction. First car I liked at online.

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    Shopped for a used car
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    Dealer Response

    Thank you, Lorie!

  • 5.0 out of 5
    July 27, 2016

    I have purchased three cars from Auburn Honda and had them all service there. There is a cafe, comfortable waiting area, and friendly staff.

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    Does recommend this dealer
    Came in for service or repair
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    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    It is loyal clients like you that help create such a strong family atmosphere at our dealership. And for that, we thank you.

  • 4.0 out of 5
    July 27, 2016

    Very good,friendly service, comfortable. This trip was a 30,000 mile service.

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    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks a lot for the feedback, Mike!

  • 1.0 out of 5
    December 28, 2015

    They give me a price over the phone for Honda Pilot 2016 when I go to the dealership the same guy his name is Tom and he start playing the game and change... the price he didn't ask stay on his word

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    Shopped for a new car
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  • 5.0 out of 5
    August 11, 2015

    Helpful, knowledgeable, even about other vehicles. I research quite a bit prior to my visit at Auburn Honda.

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    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the feedback!

  • 5.0 out of 5
    May 19, 2015

    I had a great buying experience. I would recommend Honda to my family and friends. Jeff, the sales consultant was very helpful. Thank you Auburn Honda.

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    Shopped for a used car
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    Dealer Response

    Thank YOU for the kind words and feedback, Nianne! This is exactly how we want our clients to feel when working with us.

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