Germain Honda of Dublin

Dontay really worked his hardest to help me with my situation and I appreciate him to the fullest. The process took awhile but he was willing to work with me.

Mr. Dontay was very helpful in helping me and my daughter with our purchase. Personally I respect his personality and the way he’s willing to help.

What is normally an all day process in my prior car buying experience was seamless from start to finish at this dealership. I was in& out in just a short cpl of hours. Matt Shindler was who i primarily worked with, listened to what i was looking for in a car& also to my concerns& tailored his search for me accordingly. Everyone i encountered was friendly& extremely helpful. I was even offered lunch by them at some point in the process. That’s a first. I would recommend this place to anyone.

In January this year my I took may daughter to Germain Honda Used Cars to buy a vehicle. I have bought 3 used cars and one new Honda from Germain Honda on Sawmill over the years and I felt confident that my daughter would get good service. She did find a car and financed it through the dealership. She purchased the car without front head rests with a promise that the headrests would be purchased for her immediately. It is now 5 weeks later and she is still driving the car she bought without the front headrests that were promised to her. It is now my understanding that it is illegal to sell a car without from headrests. She is only 22 years old and has been getting the run around from the sales person about the status of her head rests. Needless to say, I am thoroughly disappointed that Germaiin Honda Used Cars wpuld let her drive off the lot without the headrests and the stonewall her on their promise to get the front headrest to her quickly.

Jim was a pleasure to work with. I didn’t feel rushed into making a decision. Very helpful and knowledgeable! I would recommend working with Jim!

Jheni was my sales associate for my used Tacoma purchase. I would definitely recommend Jheni for a professional experience. She was more than willing to go the extra mile to make my experience a 5-star.

Dontay H provided us with excellent customer service, answered our questions truthfully lead us through the process of financing, which is always painful and assured us that we had purchased a great car.

Kelly was a pleasure to work with. I appreciated his honesty, frankness and friendliness. If you can say that buying a used car is fun, Kelly made it fun. I will be sending everyone I know looking for a car to Kelly. Our family loves our “new” van lovingly referred to as, “Shirley!” Thank you, Kelly.

Nishi was very helpful in my trade in. He was very patient with me and was able to get me into a car that I love. I would recommend him to anyone

Matt was fantastic to work with and made is feel like he really cared about our satisfaction. Even after we purchased the car there was a service issue and he did his best to remedy the situation and make himself available to us. Highly suggest working with him!