Reviews
Satisfied customer
Matthew Shindler was very helpful with the used car buying process. He was straightforward and I left feeling satisfied with the purchase as a first time buyer. I felt a little pressured to pursue the warranty option by the finance team, but I think I made a good choice overall.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your thoughtful feedback! We're absolutely delighted to have been a part of this momentous occasion, and we're thrilled you enjoyed worked with Matthew to close on your new pre-owned vehicle. Congratulations! We wish you nothing but joy and satisfaction in your upcoming travels, from the whole team at Germain Honda! Regards, Rich Newsome - General Manager
Honda of germain
Have always had good experiences coming to Germain Honda of Dublin from our salesman, Chris Glover to the service dept with Tyler Chaney and finance with Ryan Laymon!! We have a Honda dealer 20 minutes from our home and I will always drive the hour and half to this dealership!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks so much, Kim! We truly appreciate your business, especially since you drive further just to experience the exceptional service you have come to know from our team at Germain Honda. On behalf of Chris, Tyler, and Ryan, we wish you many happy travels this summer, until we meet again! Regards, Rich Newsome - General Manager
Cole Smith was my service advisor.
Cole Smith was my service advisor. Very good experience. Service was done earlier than anticipated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great! Brian, thanks for letting us know Cole provided you with a super convenient service visit, and returned you safely to the road in a timely manner. We hope you'll continue to choose Germain Honda for all of your automotive needs. Safe travels until next time! Regards, Rich Newsome - General Manager
On time for my appointment.
On time for my appointment. Detailed analyses of work performed and a reminder of next items to consider.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the positive feedback on our service team! We're glad your vehicle's services were handled promptly, and thoroughly communicated to you after completion. We hope you'll continue to choose Germain Honda for all your automotive needs. See you next time! Regards, Rich Newsome - General Manager
Always great/friendly service.
Always great/friendly service. Love the shuttle service❤️ the very best! ❤️❤️❤️❤️❤️❤️❤️❤️ A Really-GREAT service Team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review, Kathleen! We're so happy our teams' responsiveness and diligence ensured a pleasant service experience for you. We wish you all the best in your summer travels, from the whole team at Germain Honda! Regards, Rich Newsome - General Manager
I bought my 2017 HRV from Germain Honda of Dublin.
I bought my 2017 HRV from Germain Honda of Dublin. This is my second vehicle purchased there and it has always been a good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Bill! Thank you for taking a moment to review your dealership visit. We're delighted our team provided you with an accommodating and pleasant experience. We wish you all the best in your summer travels, from everyone at Germain Honda! Regards, Rich Newsome - General Manager
Great Staff
Eliza H was personable, polite and professional. The location is convenient. Waiting area is comfortable. (Waiting Area was better before, when there water was available.)
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your business and feedback. We are pleased to know that you found Eliza to be personal, polite, and professional during your recent visit. It is also nice to know that you enjoyed waiting with us in our waiting area. Our dealership has switched from offering water bottles to a water machine with cups provided. We truly value your business and look forward to seeing you at your next visit. Best Regards, Rich Newsome General Manager
Winslow did a great job!
Winslow is a great professional and knows his cars. I am a repeat Customer for this very reason. He works hard to get you what you want. Thank you Winslow!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's great to hear from you, A. Thanks for sharing your 5-star review. We sincerely appreciate your continued patronage, and we're pleased Winslow continues to go above and beyond to assist you. Best wishes for great summer travels, from everyone at Germain Honda! Regards, Rich Newsome - General Manager
Stevie Ballinger Was Excellent.
Stevie Ballinger Was Excellent. She helped with loner car too. And explained About next service needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for stopping by to let us know Stevie's assistance made your service visit a positive experience! We're glad she made sure you had a car to drive while your vehicle is with us. Please don't hesitate to get in touch when Stevie and the Germain Honda team may ever help you with anything else. It's always our pleasure! Regards, Rich Newsome - General Manager
Germain Honda is a good dealer but they do not wash your
Germain Honda is a good dealer but they do not wash your car after working on your car like Rousch Honda in Columbus does.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Germain Honda of Dublin for your automotive service needs. Your business and kind words are greatly appreciated. We sincerely apologize for the inconvenience, however, during your recent visit our car wash was inoperable, and we are in the process of having it repaired. It should be back in operation next week and if you would like to stop by when you are in the area, we would be more than happy to wash your vehicle for you. Our team looks forward to working with you again. Best Regards, Rich Newsome General Manager