TUF TRUCKS

all employees were very nice ad welcoming! listened to what we were looking for and allowed us to test drive as many trucks as we needed until finding the one. very quick to making the sale happen and picking up the truck!

Plain and simple don't get robbed I beg anybody with a paystub please don't even look at the building there all xxxxxxxx I cnt explain the fury I feel just typing this ....it's on site when I see any of them😡

My husband and I bought a 2017 Ford F-250 lariat diesel in August 2020, since then the truck has been in the shop at least once a month. The first time was days after purchasing it. They sold it to us with only one key and gave us a giant hassle after I contacted them the same day we purchased that the truck was severely limited because we needed the master key. We ended up having to pay for a master key and they gave me a very hard time with being reimbursed. After speaking with the finance manager and basically threatening to contact the better business bureau he agreed to reimburse us for us for the purchase of the key. I read the reviews when we were dealing with this company and should have steered clear and saved us thousands of dollars in repairs. The 360 cameras didn’t work correctly, the drive shaft was shot are just a few things that were wrong with the truck. For a $60,000 we should have taken our money elsewhere. The salesman Gene was so unprofessional. At first we thought he was great but then he started giving us advice on how to “get rid” of our van payment because at the time we owed a lot more on that vehicle than it was worth. He told us to just let the bank take it and it’ll only effect our credit for a few years. Very unprofessional. If you’re on the fence of using this place I suggest steer clear of them. We traveled well over an hour to purchase this truck. He called and said the sale fell through and he was able to work with us with trading the van in. We get there and his plan was for us to finance the truck and just let the bank take our other vehicle because they wouldn’t take it on trade. Instead we traded our other truck at the time, and of course did not take his terrible advice on the van. I should have made this review long ago, but I think regardless it’s important for people to see that this is not a good company to deal with and a lot of other people have been in the same boat with being sold cars with tons of issues Update 6/22/21 Truck is back in the shop as of today for the check engine light coming on. Finally decided that we should trade it in and be rid of the thing. Started the process with summit Chevy in auburn. We were told the truck had no carfax or history reports because it came from auction. Good ol’ Gene reassured us that there weren’t any accidents or serious issues. But of course that was a lie. We were told today that our truck would not be considered for trade because there was SEVERE damage from an accident that showed on the carfax. Lesson learned on our end, so if you’re reading this GET A CARFAX history report. If they won’t provide one, then they’re clearly not worth doing business with. Don’t make the same mistake we did.

Easy to make appointments very accommodating. Friendly staff, easy buying process, highly recommended Tuf Trucks. No hassle, overall great place! Wayne Norwood was the best!!

I have been trying for 4 years to get behind the wheel of the truck I always wanted. Wayne was awesome and went to battle for me, unlike other sales people who pushed me away. Highly recommend Tuf Trucks and Wayne

It began with Matt Kryger in service, the service department is top notch. Matt really knows his stuff. In sales Wayne worked hard for me to get sale done. Tuf Trucks is the place to go!

Wayne Norwood at Tuf Trucks was very accommodating and listened to all our needs and helped us find the perfect truck to suite all our needs.

Our experience at Tuf Trucks was top notch. Mot only did we find the unique truck that matched all our requirements. The process was exceptional. The facility and lot were neat and orderly, sales team was polite and professional, follow up was great. We were told what to expect, and everything happened as is, the did everything as they said.

Tuf Trucks is one of the best dealerships I have ever been to. The were all polite, kind and courteous with the whole buying process. It was a pleasure doing business with Ben Fisher.

Dealership office clean. All personnel was great to work with, painless buying process. Wayne Norwood took care of everything, answered all my questions with no issues.