Reviews
I was very hesitant buying a new car but Parker was
I was very hesitant buying a new car but Parker was very honest and clear throughout the entire journey. Impeccable experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fkahuhu.xx, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!
Hands down—-Best experience I have had with a car
Hands down—-Best experience I have had with a car purchase! Thank you Chris and Frank! I love my new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jking1920, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Hyundai. At Jim Ellis Hyundai, we value our customers and we look forward to seeing you on your next visit. Take care!
Sead was the best!
Sead was the best! I have never had an easier time buying a car. He made everything quick and painless. 100% would recommend to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dsteele, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
worst service department.
worst service department. don't buy a hyundai! have had my car 3 days and not looked at it.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thanks for expressing your honest concerns with us. We are disappointed to you have left our dealership feeling this way and we would appreciate the opportunity to make this up to you.
Above and Beyond- took the extra steps - will be back to
Above and Beyond- took the extra steps - will be back to purchase again. Great dealership and salesman.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Maleah, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Jaldrin Was great to work with listened to what we
Jaldrin Was great to work with listened to what we wanted and made the process very easy with no hassle. Recommend him to anyone looking for a vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We work hard to stand out among the rest, Dfiber1013! Thanks for taking the time to share your rating! At Jim Ellis Hyundai, we value our customers and we look forward to seeing you on your next visit. Take care!
We had a pleasant experience with Sead.
We had a pleasant experience with Sead. He was very respectful and knowledgeable about the product. Would definitely recommend him and Jim Ellis Hyundai!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Samuelpadgett7, thank you for your kind words and congratulations on your new vehicle! We can't wait to see you again, have a great day.
First of all the building is beautiful & inviting.
First of all the building is beautiful & inviting. Everyone was very friendly & helpful. My salesman, Sead Garanovic, was a gem. He worked out the deal I asked for & followed through on everything. There were a couple of issues that needed to be taken care of & he didn’t stop until it was done. He never forgot me. He stayed on top of it better than I did. Jim Ellis Genesis is lucky to have him. Best experience I’ve ever had. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is great to read such wonderful comments about your recent experience with us, Talieb3! Thanks again for your business! Take care!
Séad has been very helpful in my countless visits to Jim
Séad has been very helpful in my countless visits to Jim Ellis Hyundai. He has a heart of a servant, which makes him a Great Leader! Séad has a Golden personality! It was a honor doing business with him !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Hyundai for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
(edited after response from owner, and subsequent
(edited after response from owner, and subsequent followup) - we had a difficult service issue that wasn't addressed after multiple attempts to come to a resolution. After getting more and more vocal, including online reviews, we finally got a call from Andrew Frankel, who deals with online channels. He quickly and easily resolved all our issues. I'd recommend finding him if you do have issues. Thank you Andrew.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the great 4-star rating, Brianlove! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing.