Motion Kia

This was my first deal with Motion and the best interaction I have had with any dealer. Steve was friendly and professional and we didn't go down the haggling routine with the closer coming in to push the deal. I told him what I would not be willing to pay and he came back with a great deal on the first pass! I will definitely come back when this lease is up.

Alex and Andrew are always easy to work with. Great service! Have been going to Motion Kia for 3+ years,

This was the third car we leased from Motion Kia, good experience and good service

Purchased a pre-owned vehicle on 12/26/25. Had been asking for days what the interest rate they could get us on the loan is, and finally told them we were not coming down to sign paperwork without knowing, because I had been approved for a loan at my bank at 7.89%. Finance guy gets on the phone and tells us the rate is 8%, chastises me over how little the difference in percentage is and how little it will make a difference overall on the loan. We believed him and went to sign the paperwork, only to realize after signing, the rate he gave us was NOT 8% but was in fact 8.84%! I am an idiot for trusting him, and it is costing us more than $500 in interest. Test drove the vehicle the week before purchase, took it to our mechanic for inspection who found an issue, which Kia fixed. Did not check it on 12/26 prior to purchase. Took it home and realized there was a new rip in the passenger front seat, and the heated seats no longer worked, as well as there was still a problem with the front wheel bearing which should have been fixed as part of what they had repaired found by our mechanic. The next day, 12/27/25 the heat stopped working. We realized not long after, the child safety lock was stuck on the driver's side rear door and the tire sensor light was on. After bringing it to service the first time, we were told they never inspected the vehicle!!! Was fed lines before purchase like all their preowned cars undergo a 150 point inspection, and the owner is real big on safety because he does not want a car coming back to them after purchase. Have brought it back multiple times to the service department since then to have these repairs made, but as of today 1/27/26, a month after purchase, they are STILL NOT COMPLETED and was just told to come pick it up again while they wait for parts! To say I am frustrated is an understatement. I would never purchase a car from them again!

Purchased a pre-owned vehicle on 12/26/25. Had been asking for days what the interest rate they could get us on the loan is, and finally told them we were not coming down to sign paperwork without knowing, because I had been approved for a loan at my bank at 7.89%. Finance guy gets on the phone and tells us the rate is 8%, chastises me over how little the difference in percentage is and how little it will make a difference overall on the loan. We believed him and went to sign the paperwork, only to realize after signing, the rate he gave us was NOT 8% but was in fact 8.84%! I am an idiot for trusting him, and it is costing us more than $500 in interest. Test drove the vehicle the week before purchase, took it to our mechanic for inspection who found an issue, which Kia fixed. Did not check it on 12/26 prior to purchase. Took it home and realized there was a new rip in the passenger front seat, and the heated seats no longer worked, as well as there was still a problem with the front wheel bearing which should have been fixed as part of what they had repaired found by our mechanic. The next day, 12/27/25 the heat stopped working. We realized not long after, the child safety lock was stuck on the driver's side rear door and the tire sensor light was on. After bringing it to service the first time, we were told they never inspected the vehicle!!! Was fed lines before purchase like all their preowned cars undergo a 150 point inspection, and the owner is real big on safety because he does not want a car coming back to them after purchase. Have brought it back multiple times to the service department since then to have these repairs made, but as of today 1/27/26, a month after purchase, they are STILL NOT COMPLETED and was just told to come pick it up again while they wait for parts! To say I am frustrated is an understatement. I would never purchase a car from them again!

Very professional and willing to work within my budget. Did not feel rushed or pressured to buy.

Smooth process. No pressure. Team worked well to help me get out of previous lease

I really felt that they had my best interest at heart. We had a bit of an issue with the lease that was advertised by corporate, but they honored it.

Honest pricing. Great communication and timely follow through. Explained everything in detail to make sure I understood the process

Howie was the absolute best! He made sure I did not feel pressured into anything, along with listening to what I wanted and didn’t want in my new car!