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Norm Reeves Honda Superstore Huntington Beach

(2,914 reviews)
Visit Norm Reeves Honda Superstore Huntington Beach
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00am
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 9:00am–7:00pm Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (833) 392-4252 (833) 392-4252
Used (833) 351-2279 (833) 351-2279
Service (833) 347-7146 (833) 347-7146

Reviews

(2,914 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Norm Reeves Honda Superstore Huntington Beach from DealerRater.

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He is friendly and takes the time to explain.

He is friendly and takes the time to explain. I’m thankful for his help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Sandra, Alex and Bashar are both thrilled to hear this. Thank you for noticing their knack for clear explanations! Terrence sends a virtual high-five for your shout-out. We’re so grateful for your trust and can’t wait to help again!

Salespeople here cut to the chase and saved me time.

Salespeople here cut to the chase and saved me time... still bargain please! X x x x x x x x

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey there! Cutting to the chase is how we roll, so we’re thrilled it worked for you. Thank you!

He was fast and efficient communicating my needs on my

He was fast and efficient communicating my needs on my car. And gave me informed choice and advice.

Rating breakdown (out of 5):
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for noticing our fast, efficient communication! We’re glad we could offer informed choices. Come back anytime for more top-notch service.

Consumer response

I’d also like to recognize Hunter Hall, one of the managers. He had helped us after hours with getting our tow truck drop off my car at the service center. He willingly opened the drive way for our tow truck to get through. He even helped with filling out a the service form and showed us where it was located and how it worked. Furthermore, he got the machine to jump my car a bit in order to open my trunk with my groceries in it!…and closed the windows so it’s not left with them down overnight to protect my car! Hunter went above and beyond the call of duty! We appreciate it so much!!!! Especially when we had a long stressful day. This is one of the reasons I will remain loyal to Honda of Huntington Beach! Amazing customer service!!!

John Le is the best service rep I’ve ever had at Honda.

John Le is the best service rep I’ve ever had at Honda. Someone needs to let him know he is awesome!

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hey Steve! John Le is indeed a rockstar service rep, and your praise means a lot. We’ll be sure to pass along the high fives! 🙌

Exceptional service from pricing to sign off from Isaiah

Exceptional service from pricing to sign off from Isaiah he was polite, honest, and incredibly helpful with my first car purchase. No surprises, great follow-up, and a stress‑free experience. Highly recommend! Ask for Isaiah!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your first car purchase! 🎉 Isaiah will be so happy to hear he helped make it polite, easy, and helpful. Thanks for the shout-out, drive safely, and enjoy!

Alex and the team made feel welcomed and never pressured.

Alex and the team made feel welcomed and never pressured. Alex Santos was knowledgeable, friendly and patient with all my questions regarding the vehicle. He went above and beyond by staying past closing hours and hand delivering the keys in the morning. His hospitality was unmatched to any other salesman I have experienced. Alex will be the first guy I call for any future car needs.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there! Alex Santos and the team are excited to hear you felt welcomed and supported. Staying past closing and hand-delivering keys? That’s Alex! Thanks for recognizing his hospitality.

The work was completed quickly and I was kept informed

The work was completed quickly and I was kept informed minimizing time without my car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Guzman! We’re so glad we could get you back on the road quickly and keep you in the loop every step of the way. Thanks for trusting us with your car. Please see us anytime!

We are still having an issue with our car.

We are still having an issue with our car. Not getting any help Need help

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, we're sorry to hear you're still experiencing car problems. We understand how frustrating that can be. Our team is here to help, and you're welcome to contact Catherine Schlueter directly at catherine.schlueter@normreeves.com.

I had an excellent experience with my Car sales rep

I had an excellent experience with my Car sales rep Isaiah. He was not only friendly and personable, but incredibly helpful throughout the process. While we didn’t land the absolute best monthly lease price he went above and beyond. by providing the floor mats I requested and free annual beach parking pass and other nice things His professionalism and willingness to assist, made the entire experience enjoyable.. Highly recommend him

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It sounds like Isaiah just turned car shopping into a seaside celebration! 🏖️ He’s thrilled you love the beach parking pass, and those floor mats will be perfect for keeping your cabin protected from sandy toes. Thanks, and enjoy!

Great service, friendly staff.

Great service, friendly staff. Highly recommended. Thanks to service department for providing me with the information I needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hector, thank you! We aim for excellent service and friendly faces, so we’re thrilled you received exactly that. We appreciate your recommendation!