Reviews
Honestly , just wasn’t feeling his vibe.
Honestly , just wasn’t feeling his vibe. Made the experience very low vibrational. Wasn’t a big help with making the famous Norm Reeves a 3rd place as people would say. I usually deal with service there but I left and went to Carson Honda which was much more open and friendlier as well as much quicker with the service
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We value your feedback on your service visit for your Honda, Brandenbeatboy. To resolve any outstanding issues, we'd like to learn more about it. That way, we can offer a five-star experience to you and other customers in the future. If you're interested, please reach out to me at 714-861-4200. Thank you. - Paul Conant
Son muy atentos siempre tratan de ayudarte en todo el
Son muy atentos siempre tratan de ayudarte en todo el tiempo de espera es minima y benito es muy amable
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
¡Nos alegra mucho que hayas quedado satisfecho con tu visita de servicio para tu Honda, Adolfo! Gracias por visitarnos y por tus amables palabras hacia Benito. ¡Nos vemos en tu próxima cita de servicio!
I was traveling and needed service on my 2024 CRV.
I was traveling and needed service on my 2024 CRV. Clayton was a superstar of service management and had me back on the road in no time.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that Clayton was a service superstar, Cwhisonant! Please let us know what we can do to make your next visit for your 2024 Honda CR-V a five-star experience. Thanks so much, and stay safe on the road!
Everyone was so kind and accommodating, they listened to
Everyone was so kind and accommodating, they listened to our needs and our wants and made it all come together in an easy way with good communication between all departments.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sounds like your car-buying experience was awesome, av88tar! We're happy to hear that Alex was determined to get you behind the wheel of your new Honda. Thanks so much, and we hope to see you at a future appointment!
I have never responded to one of these reviews before but
I have never responded to one of these reviews before but I was really disappointed to have a 12:30 appointment and not have my car ready until closing time. It took me 15 minutes to get to the dealer from the time I received the call that my car was ready and the service department was about to close. I certainly didn’t expect an oil change and a check for a coolent leak to take 5 hours.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We’re sorry that your service visit wasn’t up to your expectations, ljnishi. If you would like to discuss this further, please contact me at 714-861-4200. Thank you. Paul Conant
Very friendly staff.
Very friendly staff. I came to get an oil change and they made the process very quick and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's how an oil change for your Honda should be, Kelly! Thanks for informing us about your visit, and we can't wait to work with you again.
My car bottom cover was not secured properly and fell off
My car bottom cover was not secured properly and fell off after I left the service center. They weren’t able to fix it until the next day as well. I was stuck on the freeway with my cover dragging and it could’ve flew off due to the incapable service worker that didn’t secure it properly.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're concerned that the cover for your Honda wasn't secured properly during your service visit, V. This is not the level of service that we pride ourselves on providing to our customers. We'd like to make this right. If you're interested, please reach out to me at 714-861-4200. Thank you. - Paul Conant
This was a pleasant and enjoyable buying experience.
This was a pleasant and enjoyable buying experience. Everyone with whom we interacted made us feel welcome and made us feel like valued customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Honda, jjjaprile! It's great to hear that everyone you worked with was a pleasure. Thanks for trusting us, and we're hoping to help you out again!
I have been servicing my cars there since 1994 and I
I have been servicing my cars there since 1994 and I still go there. During those 30 years, they never ever tried to over charge or make me do repairs that are not requires. Never seen so much honesty with car repair and maintenance. Benito is a wonderful person, very experienced, and always ready to help. He is one of the main reasons I still go there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That's phenomenal, rrizk! Happy 30-year anniversary, and we're so impressed by your loyalty to our service department. We're happy, too, that Benito gives your Honda the service it deserves. Thanks so much, and we look forward to hearing from you!
Easy, no pressure.
Easy, no pressure. Exactly what I wanted. No fuss or hard sell to items not needed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Buying a Honda should be a seamless process, Kari! We're glad that's how your experience panned out. Congratulations, and we wish you safe travels. Thank you!