Reviews
Quick, easy and a very comfortable experience from exploration to purchase. Alan G. Was fantastic at meeting our desired vehicle needs.
Quick, easy and a very comfortable experience from exploration to purchase. Alan G. Was fantastic at meeting our desired vehicle needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for sharing your experience, Tim! It’s wonderful to hear that your journey from exploration to purchase was smooth and enjoyable. Alan will be delighted to know he made a positive impact. We appreciate your feedback and hope you love your new vehicle! Regards, Earnhardt Buick GMC Customer Service Representative
Great service and friendly staff. Mark answered all of our questions and provided fast and friendly service
Great service and friendly staff. Mark answered all of our questions and provided fast and friendly service
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Tricia, for your kind words! We're delighted to hear that Mark and our team provided you with exceptional service and support. Your satisfaction is our priority, and it’s wonderful to know that we met your expectations. We look forward to seeing you again! Regards, Earnhardt Buick GMC Customer Service Representative
The entire staff was extremely helpful, knowledgeable and kind. Mark Turner handled service appointment he made the experience swift and enjoyable.
The entire staff was extremely helpful, knowledgeable and kind. Mark Turner handled service appointment he made the experience swift and enjoyable.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, M Burton, for your wonderful feedback! It’s great to hear that our team, especially Mark, made your experience smooth and enjoyable. We pride ourselves on our customer service, and your kind words truly motivate us to keep delivering the best! Regards, Earnhardt Buick GMC Customer Service Representative
Everyone was kind, knowledgeable, and willing to make my experience great. Kerry especially went out of his way to take care of what I needed.
Everyone was kind, knowledgeable, and willing to make my experience great. Kerry especially went out of his way to take care of what I needed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Jan! We're so pleased to hear that you had a wonderful experience with us. It's great to know that Kerry and our team made a positive impact. We appreciate your kind words and hope to see you again soon! Regards, Earnhardt Buick GMC Customer Service Representative
Took my 2023 Acadia in for routine maintenance. Got car back in less than an hour. Very friendly staff, and zero issues
Took my 2023 Acadia in for routine maintenance. Got car back in less than an hour. Very friendly staff, and zero issues
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for sharing your experience, Dennis! We're glad to hear that your maintenance visit was quick and smooth. Our team takes pride in providing friendly service, so it's wonderful to know you felt that during your time with us. Enjoy your Acadia, and we look forward to seeing you again! Regards, Earnhardt Buick GMC Customer Service Representative
Dave in service was so nice to work with. Service phone call said it was 2 week wait but when we explained our issue, they got us in right away. Our Buick is under warranty and provided a rental car as it would take an overnight visit. We were shuttled to the car rental, so our service call was quite a good experience.
Dave in service was so nice to work with. Service phone call said it was 2 week wait but when we explained our issue, they got us in right away. Our Buick is under warranty and provided a rental car as it would take an overnight visit. We were shuttled to the car rental, so our service call was quite a good experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your wonderful experience! It’s fantastic to hear that Dave and the team were able to accommodate you so quickly. We always strive to provide exceptional service, and it’s great to know we hit the mark. Enjoy your Buick, and we’re here whenever you need us! Regards, Earnhardt Buick GMC Customer Service Representative
I asked to replace tire monitors while doing service and they never did was disappointed. Also they didn't do wheel alignment right after they completed the work had to wait for another hour to complete..
I asked to replace tire monitors while doing service and they never did was disappointed. Also they didn't do wheel alignment right after they completed the work had to wait for another hour to complete..
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
RC, It's important that we provide accurate service here, which is why this is disappointing to read. We appreciate you bringing this to our attention, and should you like to discuss your recent visit any further, please don't hesitate to reach out. Regards, Dan Vlcek Fixed Operations Director [email protected]
Sales person Alan was very helpful, no heavy pressure put just the facts! Great personality and sense of humor!
Sales person Alan was very helpful, no heavy pressure put just the facts! Great personality and sense of humor!
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We’re so glad to hear about your positive experience with Alan! It's wonderful that he could provide you with a comfortable and informative environment. Your kind words about his personality and approach mean a lot to us. Enjoy your new ride! Regards, Earnhardt Buick GMC Customer Service Representative
Great no hassle buying process. Alyssa was great to work with and made everything easy from a state away. They worked with me to get me the deal I wanted.
Great no hassle buying process. Alyssa was great to work with and made everything easy from a state away. They worked with me to get me the deal I wanted.
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We’re so glad to hear about your smooth buying experience, James! It’s fantastic that Alyssa was able to assist you from afar and help secure the deal you wanted. Your satisfaction means a lot to us, and we look forward to serving you again! Regards, Earnhardt Buick GMC Customer Service Representative
As always, the service people were awesome. they took care of my problem and kept me informed of the progress and what was needed to be done. Did it in the time they said it would take. Actually it took a few hours less than they anticipated. Got me a ride home, as I had to leave the vehicle, as I didn't have an appointment, because it was an emergency that developed on the highway. Thanks guys (and Girls) for taking such GREAT care of me and my vehicle, as always!
As always, the service people were awesome. they took care of my problem and kept me informed of the progress and what was needed to be done. Did it in the time they said it would take. Actually it took a few hours less than they anticipated. Got me a ride home, as I had to leave the vehicle, as I didn't have an appointment, because it was an emergency that developed on the highway. Thanks guys (and Girls) for taking such GREAT care of me and my vehicle, as always!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're so glad to hear about your positive experience! It's wonderful that our team was able to assist you promptly and keep you informed throughout the process. Your kind words about our service staff mean a lot to us. Thank you for trusting us with your vehicle! Regards, Earnhardt Buick GMC Customer Service Representative