802 Toyota

On April 8, 2026, I traded my 2014 Camry for a 2023 Toyota Corolla Cross. My sales person was Josh. He was knowledgeable, polite and extremely knew his job! I like my car and was very clean! I will stay with 802-Toyota!

WOW I just love my RAV4 which is 100% safe and undamaged according to Service Director Steven Reese. I’m not sure how he came to the conclusion that my suspension was not intermittently shaking “violently” between 65-75 MPH when I had a large sign in my car forbidding him from driving it due to metal fatigue, which is why it was just flatbedded 40 miles to 802, or without him driving on a road that comes close to 65 according to my GPS. But I know you professionals have your secrets! I’ll still have to disagree that road tests are required, since no other Toyota agrees. I’m a bit confused how Steve ruled out suspension resonance as a potential cause when he asked me to explain what it was AFTER my inspection, even though I had told him I was there due to suspension resonance damage, and then he told me that it was “way over his head” when I explained it (road bumps are making the car bounce at 10x speed). But I'm not a service manager, so who knows? STEVE REESE DOES, and he says this car is in EXCELLENT shape for a 2015 Toyota. Although every other Toyota dealership disagrees with 802 again, and says that the car I bought 10 months prior that Toyota is still selling for $15k is only worth $1-4k, and therefore legally totaled by my state laws. It’s incredibly honorable of Toyota to give Steve a chance working on suspensions even though he has no knowledge about why suspensions are designed the way they are, and therefore doesn’t understand how they work. I’m sure nothing bad could come from that! Unfortunately if he would have watched that video of my vehicle oscillating wildly in front of a large oncoming truck (the video he understandably refused to watch), he would have seen the definition of suspension resonance at the end. I do wish that Steve could've found a reason that all 12 tires I had on the car within 51 days were wobbling and getting worn down. But at least he was able to diagnose my car as having wobbly tires, and also generously offered to help me increase those numbers to 16 wobbly tires in 85 days. I don’t necessarily agree that the issue was my $1,100 “economy” Wrangler Steadfast tires with 379 miles on them, since Goodyear, as well as Toyota employees from multiple dealerships, including 802’s General Sales Manager, says that they’re premium tires! So I’ll have to disagree with 802 that replacing them with the same exact premium tires would help align drivability with my premium ride expectations. I didn’t know that not wanting your suspension to oscillate 10 times per second was a premium feature. Hopefully this comes standard in the next model! Thanks Steve for putting my mind at ease by certifying that my vehicle was safe and in great condition for its age on multiple occasions. I was convinced resonance was intermittently violently shaking my car, making it hard to stay on the road, destroying 12 tires and my suspension, and filling me with existential dread and nausea every time I drive. But it turns out it was just my 3rd set of premium-economy tires since April 30th wibbly wobbling down the road, as they do, and hysterics! As I mentioned, I’m not a mechanic, so this has all been very hard for me to comprehend. Luckily VT is a one-party consent state, so I was able to secretly record our conversation about how my car is completely undamaged and definitely not shaking so I could go over it later with a MAN to help explain it to me. I’d also like to formally apologize that this whole situation was so stressful for your employee. I know that being around someone you just endangered can be scary! I appreciate you keeping sales discussions open “at your discretion”, however I just bought a 2025 Forester.

One of my least favorite things in life is getting a new car. Since I lease it’s every 3 years. 802 Toyota changed all of that. It was by far the best experience I’ve EVER HAD with a dealership and I’ve had MANY. The staff was extremely competent, courteous and not pushy. Well done 802 Toyota. If you’re looking for a Toyota no matter how far away you are go there TRUST ME!!!!

I as very disappointed when I needed a new battery. It took 8 days for delivery during which time I was not given a loaner. When they did put the battery in my car, they found an old mouse nest which they did not remove. I was told I could make a new appointment when they would remove the mouse nest (for how many $$). When I asked for reimbursement for the rental car I needed I got a response: "Unfortunately we ere unable to process your request." I will persue thus further!

While I have enjoyed my relationship with this dealer since 2018 when I purchased my 1st Prius Prime, I just purchased a 2023 Prime. Lo and behold, there are NO winter tires to be found unless you want to go to Japan! Car may be useless to me for a lot of the year now.

Recently purchased a certified used rav4 at 802 Toyota.Salesman chris toupence was very respectful and professional to deal with,followed up by joe in the warranty department.A pleasure to do business with the both of you and 802. sincerely brian and holly farrar

I stopped at 802 Toyota to look for a vehicle that would fit my budget. Phillip was the one to helped me in MANY ways to get the RAV4 LE so I could drive it home that day! Phillip really did the job in all possible ways for my son and I to have a better, reliable and affordable car! Thank you 802 Toyota and HUGE thank you to Phillip couldn’t have this car without your help and all you did to make it happen!!

I was recently in a collision which put me in the market for a vehicle. I knew I wanted another 4 runner as it kept me safe in the accident . From start to finish 802 Toyota was such a ease in the process. Chris relation was the best sales guy I’ve worked with. They go the extra mile and if you are in the market for A vehicle and are looking for a top notch experience, go to 802! They will provide that for you!!

Chris Relation is amazing and wonderful. I have been trying to buy an SUV Hybrid for a month and he was the first sales person to go the extra mile. Right now hybrid vehicles are very hard to get. I am glad he is in my corner! :)

So my partner and I have less than perfect credit, we are talking 522 and 578. I have a few bad blemishes on my report from a bad abusive relationship. I got in contact with George and Sam about a new car to be able to put my nissan (2010 with 225k currently) into semi retirement as i am a hospice caretaker and Pac and need to drive all over the 802 to provide care to people i needed something reliable. They worked hard to get us into a brand new 2020 Camry with our credit and within budget They were amazing. They listened and helped work with us. Gonna be back in the future for sure