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Meet Carlos Gonzalez

Carlos Gonzalez headshot
Service Advisor
(41 reviews) certified badge
DealerRater™ Certified
This employee is recognized for ensuring great customer service.
Industry experience 5 years
Dealership experience 5 years

Reviews

Carlos was very helpful and had a smooth tone to make

Carlos was very helpful and had a smooth tone to make sure everything was settled and recommended the needed necessary adjustments for my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Fuentesfam50, Thank you for taking the time and leaving us a review ! We're so glad to hear that Carlos provided helpful service and communicated everything clearly and smoothly. His attention to detail and care in recommending the necessary adjustments is exactly what we strive for.-Dennis Alejo GSM

The new dealership is beautiful with amazing and helpful

The new dealership is beautiful with amazing and helpful staff. My service was explained to me and sent to me with live updates.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

a75arias@yahoo.com,Thank you so much for sharing your experience with us! We're thrilled to hear that you enjoyed your experience at our new dealership and found our staff to be helpful. It's great to know that the live service updates and clear communication made a positive impact.-Dennis Alejo GSM

Son muy serviciales.

Son muy serviciales.esta muy bonito y te atienden muy bien muchas gracias por todo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

noemail23, Muchísimas gracias por tu comentario. Nos alegra saber que tuviste una experiencia agradable y que nuestro equipo fue servicial y atento contigo. Nos esforzamos cada día por ofrecer el mejor servicio en un ambiente cómodo y agradable.Gracias a ti por confiar en nosotros.-Dennis Alejo GSM

I was able to schedule same day oil change service and I

I was able to schedule same day oil change service and I was out quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

arlette1975, Thank you for taking the time and leaving us a review !We're glad we could get you in for a same day oil change and have you back on the road quickly. Fast and efficient service is what we aim for, and it's great to hear we delivered!-Dennis Alejo GSM

Alex is the best customer service rep.

Alex is the best customer service rep. Very helpful and patient, 10/10 service with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

garciaisaac8, Thank you for taking the time and leaving us a review !We’re thrilled to hear that Alex provided you with such helpful and patient service — we agree, he’s one of the best! Your 10/10 rating means a lot to us, and we’ll be sure to share your kind words with Alex. Thanks again for choosing Precision Honda!-Dennis Alejo GSM

The new facilities were clean and organized.

The new facilities were clean and organized. Service was easy and fast. Would come back for service again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

RAYMONDTORR97, We're glad to hear you found our new facilities clean and organized, and that your service experience was smooth and efficient. It means a lot to know you'd choose to come back we look forward to seeing you again next time!-Dennis Alejo GSM

You guys are GREAT if I buy a new car, I will choose you

You guys are GREAT if I buy a new car, I will choose you guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Rachelcasrillejo, Thank you for taking the time and leaving us a review !We’re thrilled to hear you had such a great experience with us. It means a lot to know that when you’re ready for your next car, we’ll be your first choice!-Dennis Alejo GSM

Wonderful place to do service and business with.

Wonderful place to do service and business with. I’m always satisfied every time I take my car in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

jcamberos84, Thank you for taking the time and leaving us a review. We're thrilled to hear that Juan and our team made such a positive impression. Treating our customers like family, being respectful of your time, and delivering courteous, professional service is exactly what we strive for every day. Your feedback means a lot to us, and we’re grateful for the opportunity to earn your trust.-Dennis Alejo GSM

Amazing job I love it will definitely recommend ❤️❤️❤️❤️

Amazing job I love it will definitely recommend ❤️❤️❤️❤️ left my car super clean and evrything went smooth n well very good customer service 🥰🥰🥰

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

lolalokka16, thank you for taking the time and leaving us a review ! We're so happy to hear that you loved the service and that everything went smoothly. Our team takes pride in delivering top quality results and great customer care, so it means a lot to know we hit the mark for you.-Dennis Alejo GSM

Everything was well explained and love going to this

Everything was well explained and love going to this dealer and do my truck service there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

bryanalvarez0792, Thank you for your kind words! We’re so glad to hear that everything was clearly explained and that you enjoy bringing your truck to us for service. It means a lot to have your trust and continued loyalty.-Dennis Alejo GSM