Precision Honda

Great service! Was greeted right away and helped. He explained to me with detail what my car needed and what it will need on the next service.

Good. It was a smooth experience. My vehicle was left over night due to shortage of parts.

Excellent overall - I have no complaints and will continue to have my vehicle(s) serviced @ Precision Honda.

My rating is based on the lack of attentiveness by your agent. My car was ready for a bit, I was able to read the reports on my phone before he finally sent the text over saying my car was ready. Mind you, I was a couple feet away. I had seen my report and saw it came with 3 red X's. I figured he would explain them to me when I walked back up to the counter. As its been done in all my previous visits to your service dept after an inspection. He simply said, 'alright well the report is available online' and i said, 'oh, you arent going to go over them? Because i had questions about the X's' he responded again that everything is in my email and proceeded to pretend to read the first inspection green checkmarks about my tire thred. I asked if he could explain the 3 red X's and he just mentioned them. Like i mentioned, i read through the report and there arent additional notes explaining that, so i wanted to know what that meant. I basically left because Carlos seemed ready to close my ticket out and was giving 0 answers. So odd. The inspection also checked off things that are nkt correct. Like my lights which arent all working, clicked as green marks. Tells me they didnt fully look. I also have a leak somewhere in my power steering fluid and Carlos said it would be caught in the inspection- it wasnt mentioned or followed up on. Unless that is what the X is but again, did not explain anything. Horrible service from him.

from the time i arrived until the deal was done everybody was very nice and the process was perfect!

I've been going there for quite a while now and usually get him to help me and he so awesome and respectful and caring

Since I get my honda the service is great love staff Okay ?? Great attention and excellent work

Friendly, courteous, speedy and good service. I appreciated the car wash! Thank you. I used thr coupon you've sent me. And it was a great deal.

One of the worst experiences I ever had. Downey Honda World failed. I will advise all the public not to take their vehicle to Downey Honda World. A simple part at different Honda dealer cost me few hundreds, versus Downey Honda over charge of $4,500. Please be advise. There is fraud being committed at this location.

Easy and well to communicate. I am very satisfied with my experience at Honda. The whole process was easy and smooth. The staff was friendly, helpful, and communicated very well throughout the process. Great customer service!