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Dorian Ford Inc

(500 reviews)
Visit Dorian Ford Inc
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
New (586) 630-3157 (586) 630-3157
Used (586) 630-3360 (586) 630-3360
Service (586) 630-3131 (586) 630-3131

Reviews

(500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dorian Ford Inc from DealerRater.

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Derek has been leasing me cars for years. He is extremely...

Derek has been leasing me cars for years. He is extremely knowledgeable & friendly. I have never been disappointed with my choices. I highly recommend Derek & Dorian Ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very knowledgeable

Very helpful knows all the rebates. Kept my monthly payment right on track. Yay! Someone on top of her game. Really like my new edge!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dorian Ford was great can’t wait in 3 years to go back

I say who ever reads this go to Dorian Ford now 9/20 / 2019, Dorian Ford has always been our number one choice of dealerships to do business with, I would recommend it to anyone looking to buy a Ford vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ford Edge

Sales person Bob Ducharme was knowledgeable, professional and patient. New sale went smoothly. This is the second car I have purchased from him. Great follow up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Cherie, Thank you for such a nice review. We agree Bob is a superior salesperson and we are proud to have him be apart of our team. As a family owned and operated dealership we take pride in making sure our customers always get the best service. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

Amazing service

I am nothing but happy and pleased about this place and the excellent care they take while helping you. I was helped and taken care of within 2 hours Matt Geise was extremely prompt and genuine, helpful and thoughtful to my needs. I will never take my business elsewhere I will recommend them to all family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Physician

Professional, courteous, timely, and responsive. I felt respected for my time and money. Matt Geise is a true sales consultant. My third car from Dorian Ford. I never hesitate coming back. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

David, Thank you for your kind words. We agree Matt is an amazing addition to our team. As a family owned and operated dealership we take pride in making sure our customers leave here feeling like family. Thank you for being a loyal customer. Please let us know if there is anything else we can help you with. We are always here for you. Safe Travels!

Great experience

My experience with Mike Dorian Ford was great. Everyone is friendly and helpful. My salesman, Doug was fantastic. I will always go to see him for my new vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Explorer

The buying experience was easy and comfortable. My sales person was knowledgeable and helpful but not pushy. The whole process was very smooth and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Islandgal, Thank you for recommending us. As a family owned and operated dealership we take pride in making sure all of our customers are treated like family. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

SPECTACULAR

Quick, Easy and Painless. NO hard sales. My sales person Tom explained everything to me understood what I wanted and did not sell me extras. He even took the time to explain all the bells and whistle on my new vehicle when I picked it up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Liz, Thank you for such a nice recommendation. We love to hear when our customers have great experiences. We take pride in making sure all of our customer are treated like family. Thank you for being a loyal customer. We are always here for all your vehicle needs. Please let us know if there is anything else we can help you with. Safe Travels!

Review of my purchasing a 2019 Ford Explorer

Purchasing my 2019 Ford Explorer was an easy, pleasant experience thanks to The Dorian Ford staff. Especially Collette, my sales representative I was fortunate to work with. Definitely would recommend the dealership to anyone who is in the market to buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.