Reviews
Great experience
Extremely nice salesman, quick and painless process, Love the Car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Replace our key
Cjay is always very helpful and cordial He always take the time to explain all the details and chat a moment with us. He is also very patient since it is not too easy to deal with my husband sometimes. Lucia
- Customer service —
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2012 Lexus RX350
John is an excellent Service Manager. He is always prompt, professional, and answers all my questions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil Change
Keep up the good service. This separates you from the others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
I have purchased several cars from this dealer and am very satisfied with them. They work hard to earn your business and to keep your business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Satisfied Hennessy Customer for many years
I was in for the 50,000 miles service and was told that it would take around 45 minutes. I was pleasantly surprised when I was advised that they were finished in 30 minutes. Also, I asked my service rep about an issue with one of my headphone sets thinking they were still working on my car. He advised me that they had already finished with my car. Also, that the radio was a separate issue and it usually took much longer to perform. As I was getting ready to chech out, Drew told me he had a tech that would check my headphones. As it turned out one worked and one did not. This all took about 5 minutes. I went to parts and ordered another headset and it was delivered to me in a few days. My wait time was less than 45 minutes which I appreciated and everyone I came in contact with was friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Review
Hennessey has always given great service. The full level of service is not quite as impeccable as it once was, however.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Purchase of an ES
Mr. Pigford assisted me with the purchase of my Certified Pre-owned ES. Arthur is the consummate professional- explaining the workings of the car from A to Z, with no pressure to buy. His follow-up too, made me feel important and valued. With Arthur and Hennessy, it doesn't end after you drive off the lot. I've recommended Arthur to a friend who drives a leased 2014 ES, and will not hesitate again, with enthusiasm, to any of my friends who express interest in a Lexus vehicle. Thank you for making my purchase an easy and uncomplicated one. I will indeed, use your dealerships for service when the time comes.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service review
I would highly recommend this dealership. The service is excellent and the people are professional and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Dealership
Extremely nice folks, really go out of the way to make your visit enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
