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Nalley Lexus, Roswell

(741 reviews)
Visit Nalley Lexus, Roswell
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (770) 285-8875 (770) 285-8875
Used (770) 285-8465 (770) 285-8465
Service (770) 264-1382 (770) 264-1382

Reviews

(741 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nalley Lexus, Roswell from DealerRater.

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I had a great experience at the dealership with Braxton

I had a great experience at the dealership with Braxton and Tahir making it happen at the end pf their day. Assisting me with all the arrangements to go out of the way in terms of purchasing my first car. I really appreciate the professionalism and patience they showcased during my time there elevating the customer experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I would like to thank Jeremiah Washington for great

I would like to thank Jeremiah Washington for great Customer Service one happy Customer thank you so much if you need a car check him out..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is not the first time I’ve dealt with Hassan at

This is not the first time I’ve dealt with Hassan at Nelly Lexus. Is there an excellent job at fulfilling my needs and making a deal to buy a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Manny was such a pleasure to deal with.

Manny was such a pleasure to deal with. Five stars all the way. I will Be back again for sure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

From the moment I arrived at Nalley Lexus to the time I

From the moment I arrived at Nalley Lexus to the time I left my experience was first rate. My sales person, Manny Hiraldo was respectful and professional. He answered all my questions and any concerns I might have had. Manny continues to contact me to see how I am doing with my new Lexus RX350.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Manny was our sales person and was very professional and

Manny was our sales person and was very professional and helpful…I would highly recommend Manny and Lexus of Roswell.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Working with Ben was so pleasant.

Working with Ben was so pleasant. No hard sell, but very knowledgeable. Trust this choice!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

What a wonderful experience my wife and I had.

What a wonderful experience my wife and I had. We can whole heartedly recommend Mr. Ben Otieno, sales and leasing consultant. Just the right mix of "personable" and "professional". There was also a feeling that the team at Nalley Lexus Roswell truly enjoy working with one another. This comes across in how they interacted with each other in our presence and also my casual observations of them interacting socially on the showroom floor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jimin is the absolute best sales rep I’ve ever worked

Jimin is the absolute best sales rep I’ve ever worked with. He and the overall crew made this the best experience for me. Thank you, Nalley team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

After a few hiccups acquiring a very popular GX Lazurus

After a few hiccups acquiring a very popular GX Lazurus stepped in made sure I received the car I wanted. The Lexus team worked together to get me in the car and out the door.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.