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Nalley Lexus, Roswell

(792 reviews)
Visit Nalley Lexus, Roswell
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (770) 285-8875 (770) 285-8875
Used (770) 285-8465 (770) 285-8465
Service (770) 264-1382 (770) 264-1382

Reviews

(792 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nalley Lexus, Roswell from DealerRater.

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Fantastic from the moment we stepped into the dealership.

Fantastic from the moment we stepped into the dealership. All the staff were phenomenal, friendly and well informed. Would definitely buy from this dealership again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate this positive review! Thanks so much!

Everyone at this dealership, from the salesman to the

Everyone at this dealership, from the salesman to the sales manager to the finance department, was exceptionally friendly and helpful. Best experience I’ve ever had buying a car. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Manny was great thanks for the help highly recommend he

Manny was great thanks for the help highly recommend he went above and beyond to help me find a vehicle great value and fantastic consumer service I recommend him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Nelson gaston! We hope to be of service to you again!

Excellent service and thorough explanation of cars

Excellent service and thorough explanation of cars functions. All personnel were pleasant and welcoming …Lazarus was most helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very good buying experience.

Very good buying experience. Was looking for a certified vehicle and was able to some thing exactly what I was looking for. Would recommend this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Mark, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

I had an awesome experience.

I had an awesome experience. I would recommend any and every one to purchase from Nalley Lexus. Carmen was my sales guy and he was very patient and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent customer service!

Excellent customer service! Everyone was very friendly and attentive, especially our sales rep Alex Dumond. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great customer service.

Great customer service. Our sales rep Alex Dumond was excellent! He explained the features of the car very well, followed up, and was very friendly throughout the whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did!

I had an awesome experience.

I had an awesome experience. I would recommend any and every one to purchase from Nalley Lexus. Carmen was my sales guy and he was very patient and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate this positive review! Thanks so much!

Alex Dumond is exceptional.

Alex Dumond is exceptional. He helped me in a very timely manner. He came in on his day to finalize purchasing my Lexus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.