Reviews
From the moment I arrived, the level of service was
From the moment I arrived, the level of service was exceptional. Lisa, my salesperson, delivered a truly elevated experience—professional, attentive, and effortlessly accommodating. She ensured every detail was thoughtfully handled, and communication throughout the process was clear, timely, and seamless. The dealership itself reflects the Lexus standard—modern, impeccably maintained, and welcoming. Every interaction felt intentional and customer-centered. I am absolutely thrilled with my new GX—it exceeds every expectation. I would also like to recognize Tanner, my service advisor, whose consistent excellence over the years has been equally impressive. His professionalism, knowledge, and dedication to providing an informed and effortless service experience have made a lasting impression. An outstanding team delivering a first-class experience.
From the moment I arrived, the level of service was
From the moment I arrived, the level of service was exceptional. Lisa, my salesperson, delivered a truly elevated experience—professional, attentive, and effortlessly accommodating. She ensured every detail was thoughtfully handled, and communication throughout the process was clear, timely, and seamless. The dealership itself reflects the Lexus standard—modern, impeccably maintained, and welcoming. Every interaction felt intentional and customer-centered. I am absolutely thrilled with my new GX—it exceeds every expectation. I would also like to recognize Tanner, my service advisor, whose consistent excellence over the years has been equally impressive. His professionalism, knowledge, and dedication to providing an informed and effortless service experience have made a lasting impression. An outstanding team delivering a first-class experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your wonderful feedback! We're thrilled to hear that Lisa and Tanner made your experience truly exceptional. We are proud of our team's dedication to professionalism and customer-centered service at Northside Lexus. Enjoy your new Lexus GX, and we look forward to serving you again!
Northside Lexus provided excellent service during my
Northside Lexus provided excellent service during my purchase experience. I was greeted warmly. The salesman did not pressure me and asked good questions to understand my needs.
Northside Lexus provided excellent service during my
Northside Lexus provided excellent service during my purchase experience. I was greeted warmly. The salesman did not pressure me and asked good questions to understand my needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback about our Northside Lexus team! It's wonderful to know you felt comfortable and well-informed throughout your journey with us. Safe travels in your new car! - The Northside Lexus Team
Nothing but great things to say about this place.
Nothing but great things to say about this place. Javier the sales man was very patient and showed us around as well as the car. I purchased my truck from him and the following day i went back and purchased a vehicle for my wife as well. I will be going to these guys from now on. An to be fare i went to 12 dealerships and they would raise the price and add extra stuff on as well. Northside Lexus i walked in and Javier was up front about everything . Couldn't be more happy with that team from sales to the finance top notch. Thanks guys appreciate everything you guys did and your patients as well.
Nothing but great things to say about this place.
Nothing but great things to say about this place. Javier the sales man was very patient and showed us around as well as the car. I purchased my truck from him and the following day i went back and purchased a vehicle for my wife as well. I will be going to these guys from now on. An to be fare i went to 12 dealerships and they would raise the price and add extra stuff on as well. Northside Lexus i walked in and Javier was up front about everything . Couldn't be more happy with that team from sales to the finance top notch. Thanks guys appreciate everything you guys did and your patients as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Javier and our team. We are so grateful to have earned your business twice. Safe travels to you and your wife in both of your new vehicles! Congratulations! - The Northside Lexus Team
Sadly, our brand new 2025 RX350 was totaled in an
Sadly, our brand new 2025 RX350 was totaled in an accident in December. Doug was able to find the exact same car(2026) for us and helped to make the transition to a new car as smooth as possible. This is our fifth Lexus with the Northside and they've always been so professional and helpful. We will be back when it's time for our next car.
Sadly, our brand new 2025 RX350 was totaled in an
Sadly, our brand new 2025 RX350 was totaled in an accident in December. Doug was able to find the exact same car(2026) for us and helped to make the transition to a new car as smooth as possible. This is our fifth Lexus with the Northside and they've always been so professional and helpful. We will be back when it's time for our next car.
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- Overall experience 5.0
- Does recommend this dealer
Thank you for sharing your experience! We're so sorry to hear about your accident but thrilled Doug made the transition seamless. Enjoy the 2026 RX350 and we're here when you need us again. Your loyalty and trust in us is greatly appreciated. - Northside Lexus
We are longtime Lexus drivers.
We are longtime Lexus drivers. Unfortunately, my brand new RX350 was totaled in December. Doug helped us find her 'twin sister' and worked with us to make the transition to a new car seamless and easy. We love Northside Lexus. Their service and attention to detail are unmatched to other dealerships.
We are longtime Lexus drivers.
We are longtime Lexus drivers. Unfortunately, my brand new RX350 was totaled in December. Doug helped us find her 'twin sister' and worked with us to make the transition to a new car seamless and easy. We love Northside Lexus. Their service and attention to detail are unmatched to other dealerships.
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- Overall experience 5.0
- Does recommend this dealer
Thank you for sharing your experience with Doug on our Sales Team! Please let us know if there is anything else we can do for you here at Northside Lexus. We are here to help!
The dealership facility is clean and beautiful.
The dealership facility is clean and beautiful. It made me feel very welcomed as a customer.
The dealership facility is clean and beautiful.
The dealership facility is clean and beautiful. It made me feel very welcomed as a customer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your business and your review! Thanks from the Northside Lexus Team!
Kathy is very sweet and generous with her time.
Kathy is very sweet and generous with her time. I enjoyed working with her very much! I highly recommend her if you need a new Lexus!
Kathy is very sweet and generous with her time.
Kathy is very sweet and generous with her time. I enjoyed working with her very much! I highly recommend her if you need a new Lexus!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are delighted that you had such a great experience working with Kathy! We appreciate your recommendation and hope to see you again at Northside Lexus.
Austin was great.
Austin was great. Good, knowledgeable, low-pressure rep. Marcus’ body language changed when we didn’t buy warranty.
Austin was great.
Austin was great. Good, knowledgeable, low-pressure rep. Marcus’ body language changed when we didn’t buy warranty.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your feedback about Austin and Marcus. We will make sure to share these notes with them, and we hope you'll consider Northside Lexus in the future. Safe travels!
Very professional service I don't have 12 more words I
Very professional service I don't have 12 more words I don't have any more time
Very professional service I don't have 12 more words I
Very professional service I don't have 12 more words I don't have any more time
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your kind review warms our hearts! Thank you from the Northside Lexus Team.
Gerson, Clayton & Mason were all so great!
Gerson, Clayton & Mason were all so great! They all did whatever it took to get us on the road in my new, beautiful car. Thank you guys so much!
Gerson, Clayton & Mason were all so great!
Gerson, Clayton & Mason were all so great! They all did whatever it took to get us on the road in my new, beautiful car. Thank you guys so much!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new car! We are thrilled to hear Gerson, Clayton, and Mason went above and beyond for you. Thank you for choosing Northside Lexus!