Reviews
We had a great experience as always with Northside Lexus. We have been customers for several years.
We had a great experience as always with Northside Lexus. We have been customers for several years.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great, trustworthy, nice helpful, encouraging expensive luxury all in one chance What else do you wanna say it was a great experience
Great, trustworthy, nice helpful, encouraging expensive luxury all in one chance What else do you wanna say it was a great experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience at Northside Lexus! Friendly, professional staff and excellent customer service. The process was smooth and stress-free. Highly recommend Northside Lexus to anyone looking for a great car-buying experience!
Great experience at Northside Lexus! Friendly, professional staff and excellent customer service. The process was smooth and stress-free. Highly recommend Northside Lexus to anyone looking for a great car-buying experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the recommendation! We are glad to hear that you had a great buying experience with our team. We hope to see you again at Northside Lexus!
Mr Cody York was very amazing. I could say he was knowledgeable, patient, honest, and never made me feel pressured. He took the time to look for the suitable car for me and answer all of my questions. Then, he kept me informed throughout the process, and gave me a good offer too. Thanks to him a lot, I was able to get my car on Oct 26, with an stress-free experience. Also, he guided carefully the process to drive new car because he knew this was my first Lexus. After, he sent me an email which had a video about introducing the way to drive a car in next day to make sure I can drive it smoothly. If you're looking for someone who genuinely cares about helping you, I highly recommend asking for Mr Cody. Thank you again for the outstanding service!
Mr Cody York was very amazing. I could say he was knowledgeable, patient, honest, and never made me feel pressured. He took the time to look for the suitable car for me and answer all of my questions. Then, he kept me informed throughout the process, and gave me a good offer too. Thanks to him a lot, I was able to get my car on Oct 26, with an stress-free experience. Also, he guided carefully the process to drive new car because he knew this was my first Lexus. After, he sent me an email which had a video about introducing the way to drive a car in next day to make sure I can drive it smoothly. If you're looking for someone who genuinely cares about helping you, I highly recommend asking for Mr Cody. Thank you again for the outstanding service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful finding a car that fit our needs and budget . Did not rush us as we looked at several cars
Very helpful finding a car that fit our needs and budget . Did not rush us as we looked at several cars
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Very unprofessional staff, mostly the finance department. I have spent a substantial amount of money here but unfortunately will be taking all of my business elsewhere in the future.
Very unprofessional staff, mostly the finance department. I have spent a substantial amount of money here but unfortunately will be taking all of my business elsewhere in the future.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
We're sorry to hear about your experience, and we definitely want to address these concerns. It's not what we aim for in terms of service, especially for our valued customers. If you would like to discuss this further, please reach out at any time. Thank you, Doug Gilmer - Finance Manager - 281-569-3477
I’m out, no thanks. I do not like doing business with people who act like yours do.
william he does very good work,He take care and report about my car when he has anything new.Thank you so much for take care us .
william he does very good work,He take care and report about my car when he has anything new.Thank you so much for take care us .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy and pleased with our new Lexus NX350H....we are getting excellant mileage and love the superior ride, handling, and quietness of the vehicle. I wish Lexus built trucks, I would buy one of those too !!!
We are very happy and pleased with our new Lexus NX350H....we are getting excellant mileage and love the superior ride, handling, and quietness of the vehicle. I wish Lexus built trucks, I would buy one of those too !!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Richard was courteous, informative and efficient. Buying process went very smoothly. I would recommend him.
Richard was courteous, informative and efficient. Buying process went very smoothly. I would recommend him.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Stacy, thank you for recommending Richard and the team at Northside Lexus! We wish you many safe and happy miles ahead!
The dealer is friendly and very open for test drive and price negotiation. I will recommend my friends to this desler
The dealer is friendly and very open for test drive and price negotiation. I will recommend my friends to this desler
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Northside Lexus and sharing your five-star review! We hope to welcome you back next time!