Reviews
Attentive and professional customer care. The ambiance is luxurious and high-class. Every visit offers an excellent experiences. Thank you.
Attentive and professional customer care. The ambiance is luxurious and high-class. Every visit offers an excellent experiences. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased a bespoke Lexus LC500 Convertible from Northside Lexus. Mr. Christianson, the GSM at the store called me to tell me "lying" about wanted to buy the Bespoke car. That he (used the term I, not we as Lexus) doesn't trust me, and will not sell the car to me, and "release it"; that my money can be refunded to me if it comes through... That's on the day my wire went through eventually. The dealership itself is impressive, but leadership conduct matters. I raised the matter with leadership, got a generic "understands our customer service expectations and that acts in accordance with our Lexus Values in all aspects of his employment" response from leadership. Because of my experience, I would not do business with this dealership again.
Purchased a bespoke Lexus LC500 Convertible from Northside Lexus. Mr. Christianson, the GSM at the store called me to tell me "lying" about wanted to buy the Bespoke car. That he (used the term I, not we as Lexus) doesn't trust me, and will not sell the car to me, and "release it"; that my money can be refunded to me if it comes through... That's on the day my wire went through eventually. The dealership itself is impressive, but leadership conduct matters. I raised the matter with leadership, got a generic "understands our customer service expectations and that acts in accordance with our Lexus Values in all aspects of his employment" response from leadership. Because of my experience, I would not do business with this dealership again.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a new car
Such a friendly knowledgeable salesman. Extremely professional bought my wife a car from him was so happy with the experience I went back the next month and bought me a car from him. Higher recommend William
Such a friendly knowledgeable salesman. Extremely professional bought my wife a car from him was so happy with the experience I went back the next month and bought me a car from him. Higher recommend William
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Northside Lexus not once, but twice! We're thrilled to hear that William provided such a friendly and professional experience. We appreciate your business and look forward to serving you in the future!
I have purchased six vehicles over the past 3 years, This was the easiest car buying process I have ever experienced. Amazing people.
I have purchased six vehicles over the past 3 years, This was the easiest car buying process I have ever experienced. Amazing people.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Terry, thank you for your loyal business and glowing review! We're thrilled to hear this was your easiest car buying experience. We truly appreciate your feedback and look forward to serving you again at Northside Lexus! Enjoy your new ride! Safe travels!
Mr Driskill was very knowledgeable in regards to every question we had and respectful of our opinion.
Mr Driskill was very knowledgeable in regards to every question we had and respectful of our opinion.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Suzanne, thank you for sharing your feedback about Mr. Driskill! We appreciate your business, and we hope to see you back at Northside Lexus!
I just want to share how Chris helped us to get our car from Lexus. He was so amazing and we love how he made the transaction so smooth. He taught us about the car, and the whole process was really seemless. I highly recommend Chris for your future cars.
I just want to share how Chris helped us to get our car from Lexus. He was so amazing and we love how he made the transaction so smooth. He taught us about the car, and the whole process was really seemless. I highly recommend Chris for your future cars.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Chris and our team at Northside Lexus. Please reach out if you need anything in the future. Enjoy your new car!
Joshua is the best car salesperson I have ever dealt with and I have bought over 20 cars!
Joshua is the best car salesperson I have ever dealt with and I have bought over 20 cars!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy that Joshua and the Northside Lexus team delivered an excellent experience. Thank you for your kind words!
I had an outstanding experience at Northside Lexus! From start to finish, the entire process was smooth, stress-free, and genuinely enjoyable. The team was incredibly friendly and professional, making me feel comfortable every step of the way. A special shoutout to my salesman, Steve Guzman—he went above and beyond to ensure I found the perfect car and made the buying process easy and transparent. His knowledge, patience, and dedication truly stood out. If you’re looking for exceptional service and a hassle-free car buying experience, I highly recommend Northside Lexus!
I had an outstanding experience at Northside Lexus! From start to finish, the entire process was smooth, stress-free, and genuinely enjoyable. The team was incredibly friendly and professional, making me feel comfortable every step of the way. A special shoutout to my salesman, Steve Guzman—he went above and beyond to ensure I found the perfect car and made the buying process easy and transparent. His knowledge, patience, and dedication truly stood out. If you’re looking for exceptional service and a hassle-free car buying experience, I highly recommend Northside Lexus!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad that Steve and our team made purchasing a car at Northside Lexus seamless and enjoyable. Thank you for choosing our dealership and for sharing your experience. We hope you are loving your new car! See you next time!
Josh is a great salesman; he listens and knows exactly what I am looking for.
Josh is a great salesman; he listens and knows exactly what I am looking for.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review. We love to hear you were in awesome hands with Josh. We look forward to seeing you again at Northside Lexus!
Mike is a great person and attentive salesman. I have bought 4 cars from him in 9 years and will continue to do so as needed.
Mike is a great person and attentive salesman. I have bought 4 cars from him in 9 years and will continue to do so as needed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're grateful for your continued support and kind words! We look forward to working with you again at Northside Lexus! Safe travels from all of us!