Reviews
The purchasing experience was great.
The purchasing experience was great. I felt that the dealer had a good team approach to helping the customer get the best deals possible and respect their time. I also like to thank Herb, used cars sales manager for helping us to make the purchase of our vehicles enjoyable and with confidence. We hope to continue to work with the dealer in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to know that you had a great purchasing experience with us at Northside Lexus. It's wonderful to see Herb and the team made your vehicle purchase enjoyable and confident. We look forward to working with you again in the future!
Jason was great and helpful.
Jason was great and helpful. There’s are some mild scratches on the car and he promised to buff it out when I bring the car back. Nice person
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to know Jason was able to assist you with your concerns at Northside Lexus. We'll make sure those scratches are taken care of when you bring the car back. Thanks for sharing!
Thank you!
Thank you! Ashley Nguyen for being instrumental in our Lexus purchase. She was very professional, knowledgeable and made us feel comfortable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know that Ashley was able to assist you with your Lexus purchase at Northside Lexus. It's great hearing about our team providing professional and knowledgeable service! Enjoy the new ride!
Just bought my fourth car from Northside.
Just bought my fourth car from Northside. Didn’t even consider going somewhere else and it’s a three hour drive to get there. The service department and Agustin Soto is why I keep coming back. Thank you Mark, Caleb and Thiam for making this experience excellent.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know that you've had another great experience with us at Northside Lexus! We appreciate your loyalty and the long drive you make for our service. Thanks for trusting Agustin, Mark, Caleb, Thiam and the rest of our team once again!
Everyone at North Side Lexus is always so knowledgeable,
Everyone at North Side Lexus is always so knowledgeable, helpful and friendly. They really make me feel valued.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to know you felt valued during your visit at Northside Lexus! Our team strives to provide knowledgeable, helpful and friendly service. Thanks for the positive feedback!
Best Car buying experience ever.
Best Car buying experience ever. They take time to explain all details about the car and process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing this high praise with us! It was our pleasure to assist you here at Northside Lexus.
This was our third vehicle with the dealership and
This was our third vehicle with the dealership and everything is always perfect We will be back
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Stanley, thanks for the review! We appreciate the kind feedback and hope to see you again at Northside Lexus!
Larry Kidd was a very nice person when we meet him last
Larry Kidd was a very nice person when we meet him last weekend but when we went on Thursday he was very rude and raising his voice.. it was very disrespectful.. we did get the car and everything but he was very rude to us!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're sorry to learn about your recent experience. At Northside Lexus, we strive for exceptional customer service, and it sounds like this was not met in your case. We appreciate you bringing this to our attention and will address the issue internally while ensuring a better experience moving forward.
This was one of the best car buying experiences I had.
This was one of the best car buying experiences I had. Top notch service from start to finish.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We appreciate the kind feedback and hope to see you again at Northside Lexus. Safe travels!
Bobby, Mason, and Herb were wonderful to work with.
Bobby, Mason, and Herb were wonderful to work with. The sale was seamless, and we are looking forward to enjoying our new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Julie, we're delighted to know that Bobby, Mason, and Herb made your experience at Northside Lexus a seamless one. Enjoy the new ride!