Reviews
Awesome service,great price great salesperson,covered
Awesome service,great price great salesperson,covered every aspect of the vehicle Awesome great price,delivered vehicle,plates,documents all within 1 wk.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to know you had an awesome experience with us at Northside Lexus! We always aim for efficiency and top-notch service. Enjoy your new vehicle!
The entire team at Northside Lexus did a fantastic job
The entire team at Northside Lexus did a fantastic job making our purchasing experience very enjoyable. John was very knowledgeable, had a great attitude and eager to show us all the great technology features on our new Lexus NX 350. I'd definitely want to do business with him and Northside Lexus in the future. Clayton in the finance department also did an excellent job. He was very knowledgeable and thorough in helping us with the closing documents.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new Lexus NX 350! We're delighted to know that John and Clayton made your purchasing experience enjoyable at Northside Lexus. We appreciate the positive feedback and look forward to serving you in the future!
Excellence in all the departments , everyone is so
Excellence in all the departments , everyone is so pleasant, attentive, polite, and very professional! And the best part you don’t wait forever!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know you had a pleasant and efficient experience at Northside Lexus. Thanks for recognizing our team's efforts - drive safely!
Large location with a ton of options.
Large location with a ton of options. Pleasant and friendly atmosphere. Smooth car buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to know you enjoyed the variety and atmosphere at Northside Lexus and that you had a smooth car-buying experience. Thanks for sharing your feedback! Enjoy your new ride!
I enjoyed working with Lisa and able to make a car
I enjoyed working with Lisa and able to make a car purchase! Along with her guidance getting the Lexus app setup on my phone. Making my car purchase very memorable and helpful!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John, we're delighted to know that Lisa was able to assist you in your car purchase and setting up the Lexus app at Northside Lexus. We hope every drive is as memorable as your buying experience!
Sent an inquiry on a preowned car, received an automated
Sent an inquiry on a preowned car, received an automated email response. Responded several times to the dealership email, no further response.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I'm sorry to read about your experience trying to get in touch with us. We aim for prompt and clear communication, so it's disappointing that we've fallen short here. I'd like the opportunity to assist you further - please reach out at your earliest convenience so we can discuss this matter directly. Thank you, Tyler Stephens - Pre-Owned Sales Manager - +1 (281) 569-3319
FINALLY, after 4 months of chaos with my brand new 2024
FINALLY, after 4 months of chaos with my brand new 2024 Lexus, the dealership did what I asked then to do months ago. It’s been a ride I never want to take again & will never purchase another Lexus again. Our salesman was short with us many times and when we confronted him with this, he said he mirrored our behavior, however he didn’t own a Lexus and it break after 3 DAYS. He should have kept his professionalism no matter what, so he needs further training. I could say so much, do your research before purchasing a Lexus!
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Jana, I'm sorry to read about your experience. It's clear we fell short of providing the professional and efficient service you deserved during this process. We take feedback like yours seriously as it helps us improve our customer interactions moving forward. If there are any other details or concerns you'd like to discuss further, please don't hesitate to reach out directly. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300
Very efficient, and very punctual.
Very efficient, and very punctual.Vehicke quality also amazing.So glad to refer to more friends and relatives
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to know you found our service efficient and punctual at Northside Lexus, not to mention the quality of our vehicles! Safe travels in your new car!
Bobby Bosley was an excellent sales person.
Bobby Bosley was an excellent sales person. Excellent and responsive! We will be back for future cars! Great experience and customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know that Bobby provided excellent service during your visit at Northside Lexus! We appreciate the positive feedback and look forward to assisting you with future car purchases!
Excellent customer service Sales rep awesome.
Excellent customer service Sales rep awesome. Knowledgeable & personable wonderful experience Highly recommended north side Lexus
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to know you had a wonderful experience with our sales rep at Northside Lexus! Your recommendation means the world to us. Thanks for sharing your thoughts and we hope to see you again soon!