Reviews
I visited Northside Lexus and worked with the most
I visited Northside Lexus and worked with the most professional auto salesman in Donnie Holcomb. I ended up with a one owner Mercedes that was in perfect condition. The deal was great and the dealership was great to work with. My thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to know you had a great experience with Donnie and our team at Northside Lexus! Enjoy your Mercedes-Benz, we appreciate the positive feedback. Safe travels in your new ride!
I was very impressed by everyone at your dealership.
I was very impressed by everyone at your dealership. Everyone was very friendly and very helpful. I will recommend your dealership to my friends and will return when I need another vehicle!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Warren, it's great to know you had such a positive experience at Northside Lexus! We appreciate your recommendation and look forward to seeing you when it's time for that next vehicle. Safe travels until then!
Great service and friendly atmosphere.
Great service and friendly atmosphere. We had a small problem with the new car which was resolved immediately.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Regina, we're glad to know that our team at Northside Lexus was able to resolve your issue promptly. Thanks for the positive feedback and enjoy your new car!
We were blown away by Lisa and her knowledge,
We were blown away by Lisa and her knowledge, professionalism, follow-up and creating an extraordinary experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know that Lisa provided an exceptional experience at Northside Lexus! Her knowledge and professionalism are indeed assets. Thanks for the positive feedback, we appreciate it!
The Lexus experience is well designed with great
The Lexus experience is well designed with great facilities, friendly atmosphere and staffed with highly trained and experienced people.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know you enjoyed the Lexus experience at Northside! Our team works hard to provide a friendly atmosphere and top-notch service. Thanks for your positive feedback!
This dealership is like my home.
This dealership is like my home. Very welcoming and knowledgeable. I have been buying my cars from Northside Lexus for since 2016 and have bee very pleased.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to know that you feel at home with us here at Northside Lexus! It's always a pleasure assisting loyal customers like yourself. Thanks for sticking with us since 2016, and we look forward to continuing our relationship in the future!
Great dealership, however, does not negotiate any sale on
Great dealership, however, does not negotiate any sale on any vehicle. Most dealerships do but they do not. Great service department as well. Fast, courteous and prompt.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback about Northside Lexus. We're glad to know you've had positive experiences with our service department and thank you for acknowledging their promptness and courtesy!
Joshua was very knowledgeable and helpful with my
Joshua was very knowledgeable and helpful with my purchase. The dealership was great and there was no pressure.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know that Joshua was able to assist you effectively with your purchase at Northside Lexus. It's great hearing about our team providing a pressure-free and positive experience. Thanks for the review!
Ashley Nguyen is the best dealer at Northside Lexus,
Ashley Nguyen is the best dealer at Northside Lexus, hands down. Our family has purchased 3 vehicles from her in the last 4 years and it is a testimony to how considerate and competent of a person she is. She has always been knowledgeable, helpful (answering texts outside of her work hours), and strives to meet us where we are. She is FOR THE BUYER, and I can't say the same of any other dealer I have met at multiple other dealerships I have frequented. I will go back to her every time if I could and I highly recommend her to anyone who walks through the doors of Northside Lexus. I would also like to give an honorable mention to Jeff Cullingford who was personable and explained everything perfectly for us when we were financing. Thanks, Jeff!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know that Ashley and Jeff have been able to provide you with such excellent service over the years at Northside Lexus. It's wonderful to hear about your positive experiences, and we appreciate your continued support!
It was a very easy process and Rylan was great.
It was a very easy process and Rylan was great. We really appreciate all the time he spent with us helping us find the best car for us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know that Rylan was able to assist you in finding the perfect car at Northside Lexus. We truly appreciate your feedback and look forward to serving any of your future needs!