Reviews
Dealership was very nice and the staff were friendly and
Dealership was very nice and the staff were friendly and welcoming. My sales person was also very friendly and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know you had a positive experience with our friendly and professional team at Northside Lexus. Thank you for your kind words!
Jason was great.
Jason was great. Very knowledgeable and informative! I would highly recommend him to anyone needing a used vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to know you had a great buying experience with Jason at Northside Lexus! We appreciate your recommendation and are here if you need anything else. Safe travels in your new vehicle!
Professional, knowledgeable staff always putting the
Professional, knowledgeable staff always putting the customer first in a beautiful, pristine facility. The entire staff works hard to ensure the customer is always completely satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reevemarlene, we're delighted to know you had a positive experience with our team at Northside Lexus. Ensuring customer satisfaction is indeed our top priority! Thanks for your kind words about the facility and staff.
We had another wonderful experience.
We had another wonderful experience. We will continue to purchase our vehicles through Joshua and Northside Lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to know you had another wonderful experience with Joshua and our team at Northside Lexus. We look forward to assisting you with your future vehicle purchases!
Rex did a fantastic job!
Rex did a fantastic job! I traded in my Porsche and he made that component seamless. He was very efficient on the new car process with excellent planning and execution! Marcus was great too. He worked with me on the policy follow-ons to get me what I needed at the right price.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dickerson, it's great to know that Rex and Marcus made your trade-in process smooth at Northside Lexus. We appreciate you taking the time to share this feedback! Enjoy your new ride!
Needham was a pleasure to work with and I was very
Needham was a pleasure to work with and I was very pleased with the entire car buying process at North Lexus. If and when I had questions, Needham was sure to answer them. I'm in love with my new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Briana, it's great to know that Needham was able to assist you throughout your car-buying journey at Northside Lexus. We're glad you love your new ride!
Erica was a complete professional throughout the process
Erica was a complete professional throughout the process and made our car buying experience at Northside Lexus a memorable one.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know that Erica provided a memorable car buying experience for you at Northside Lexus. We appreciate your feedback and look forward to serving you again in the future!
Beautiful dealership with friendly and helpful staff.
Beautiful dealership with friendly and helpful staff. Definitely recommend them for all your vehicle needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Don, we're so glad to know you had a great experience at Northside Lexus and found our team friendly and helpful. Thanks for recommending us!
Good courteous service.
Good courteous service. I’m an out of town buyer. Ordered the vehicle in 2023 and was told it would be available in February 2024 which was fine. Car was ready in January and was told I could not wait to pick it up in February. Had to alter my plans so as to pick it up in January which was a big inconvenience for me.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback and apologize for any inconvenience caused by the early arrival of your vehicle at Northside Lexus. We strive to provide excellent service, so we'll take this into account moving forward. Thank you for choosing us!
First salesman would not call with updates, I would have
First salesman would not call with updates, I would have to call to get updates. Second salesmen would not work with me on Morgan Stanley - Lexus $750 certificate, so was out $750.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
I'm sorry to read about your experience with our sales team. We aim for clear communication and customer satisfaction, so it's disappointing to see we've missed the mark in this case. I'd like an opportunity to discuss this further and find a way forward that leaves you feeling better about your interactions with us. Please feel free to reach out at your earliest convenience - Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300