Reviews
The was the best car buying experience I have ever had.
The was the best car buying experience I have ever had. Donnie was professional, informative, and trusting. I definitely recommend Northside as a great place to buy a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Judy, we're delighted to know that Donnie and our team at Northside Lexus provided you with the best car-buying experience! Thanks for recommending us. Enjoy your new ride!
The vehicle was as described online and the buying
The vehicle was as described online and the buying process was excellent. I received a good value for my old vehicle and process was quick.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Enrique, we're glad to know your car buying experience at Northside Lexus was smooth and quick. Thanks for trusting us with your business!
It was a good experience.
It was a good experience. People were really welcoming and helpful to me. They had a good and positive attitude.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to know you had a positive experience with our team at Northside Lexus! Your feedback is appreciated and we look forward to assisting you again in the future. Safe travels!
Nathan and the Lexus team were professional and helpful
Nathan and the Lexus team were professional and helpful from start to finish. They make you feel like you are the only one in the dealership and treat you as someone special. I would highly recommend anyone to Northside Lexus and Nathan.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so glad to know that you felt valued and well taken care of by Nathan and our team at Northside Lexus. We appreciate your recommendation! Safe travels in your new vehicle.
We purchased our second Lexus within two weeks of
We purchased our second Lexus within two weeks of purchasing our first Lexus. Again, we worked with John Breax. He helped us to decide which trim of RX would best fit our needs and likes. He has tremendous knowledge of all the products. Again, he was very professional and respectful. We plan to continue to work with John in the future. We also worked with Mike Townsend in the Service Department. He again helped with the additions we made to the second new car, including window tint and PPF. Mike is a pleasure to wok with, very professional and great communication. We will continue to consult with Mike for all our future services for both Lexus vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to know that John and Mike provided you with such a great experience at Northside Lexus. We appreciate your feedback, and we're looking forward to assisting you with all of your future vehicle needs!
Northside Lexus felt friendly and service competitive.
Northside Lexus felt friendly and service competitive. Hector was exceptional with product knowledge and service orientation.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know you had a positive experience with Hector at Northside Lexus! We pride ourselves on our product knowledge and customer service. Thanks for the review!
I am satisfied with your service and the car runs very
I am satisfied with your service and the car runs very well and good car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reviewing Northside Lexus! We are grateful for your feedback and hope you have a lovely day!
I was extremely dissatisfied with the service I received
I was extremely dissatisfied with the service I received at Northside Lexus when I purchased my 2019 Land Rover Discovery! What I have to write will go well over the 15 word Minimum so I will forward my complaint to corporate.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Sherryl, I'm really sorry to read about your dissatisfaction with the service you received. We always aim for a top-notch customer experience and it's disappointing to know you were left with a different impression. Your feedback is important to us and I'd appreciate an opportunity to discuss this further - please reach out at your earliest convenience. Thank you, Tyler Stephens - Pre-Owned Sales Manager - +1 (281) 569-3319
Great experience from start to finish.
Great experience from start to finish. Our salesperson Luis is a gem. Would recommend to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lauren, it's wonderful to hear that Luis and the Northside Lexus team delivered a five-star experience! Thank you for your business and support.
Service is great.
Service is great. This dealership is very easy to do business with. Don Holifield helped me find the car I wanted. Great guy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rhonda - We're glad to know that you had a great sales experience with us at Northside Lexus and found the car you wanted. Thanks for your kind words about Don, we'll be sure to pass them along!